Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 54264 Views
  • 46 replies
  • 105 likes
  • 54264 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 249343 Views
  • 2351 replies
  • 1900 likes
  • 249343 Views
  • 2351 replies
  • 1900 likes

Three Days Grace - Life Starts Now Album

Album Life Starts Now(2009) have 12 songs, can u add this?

  • Newbie
  • Album Life Starts Now(2009) have 12 songs, can u add this?
  • CriticalVenom
  • Newbie
  • 1597 Views
  • 3 replies
  • 4 likes
  • 1597 Views
  • 3 replies
  • 4 likes

Solved!! Where did these albums go?

I have a playlist full of Broadway cast recordings. I noticed recently that some of the music was missing. This includes: The Book of MormonNewsiesI know that the Into the Woods movie soundtrack was gone for a while but it soon returned. Could anybod...

  • Newbie
  • I have a playlist full of Broadway cast recordings. I noticed recently that some of the music was missing. This includes:   The Book of Mormon Newsies I know that the Into the Wo...
  • osornios
  • Spotify Star
  • 906 Views
  • 1 replies
  • 1 likes
  • 906 Views
  • 1 replies
  • 1 likes

Solved!! Author deleted

Recently, a Russian artist Zippo has been deleted. I loved to listen to his music so much, is it possible to bring him back? thanks

  • Newbie
  • Recently, a Russian artist Zippo has been deleted. I loved to listen to his music so much, is it possible to bring him back? thanks
  • MattSuda
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

south central cartel

Can Spotify add south central cartel albums, because it is very annoying if you can't find albums, that supposed to be there!Like Dr. Dre - The ChronicKeith Murray - EnigmaBone Thugs n Harmony - Faces of Death- Creepin' on ah Come Up- E. 1999 Eternal...

  • Newbie
  • Can Spotify add south central cartel albums, because it is very annoying if you can't find albums, that supposed to be there! Like Dr. Dre - The Chronic Keith Murray - Enigma Bone Thugs n Harmony ...
  • MattSuda
  • Spotify Star
  • 423 Views
  • 1 replies
  • 0 likes
  • South Central Cartel and other Albums
  • 423 Views
  • 1 replies
  • 0 likes

Jack Ü - Mind ft. Kai, wrong Kai featured on spotify

Jack Ü - Mind ft. Kai, wrong Kai featured on spotify: If you click on the featured Kai in the song, you go to a group called Kai and not the female singer Kai. Hope this will be fixed xoxox

  • Newbie
  • Jack Ü - Mind ft. Kai, wrong Kai featured on spotify:   If you click on the featured Kai in the song, you go to a group called Kai and not the female singer Kai.   Hope this will be fix...
  • MattSuda
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! BABYMETAL The One English Ver.

Why is BABYMETAL's song called "THE ONE English Ver." is not actually in English?

  • Casual Listener
  • Why is BABYMETAL's song called "THE ONE English Ver." is not actually in English?
  • GabrielTrane
  • Casual Listener
  • 514 Views
  • 2 replies
  • 0 likes
  • 514 Views
  • 2 replies
  • 0 likes

Playlist Empty - Concertrated Scratch

Hey, Not sure if anyone can help or if Spotify monitor these posts but I have been listening to a playlist for the last few weeks and all of a sudden it show up as Playlist Empty! The Playlist is still there - https://open.spotify.com/user/spotify/pl...

  • Casual Listener
  • Hey,   Not sure if anyone can help or if Spotify monitor these posts but I have been listening to a playlist for the last few weeks and all of a sudden it show up as Playlist Empty!   T...
  • user-removed
  • Not applicable
  • 406 Views
  • 5 replies
  • 1 likes
  • 406 Views
  • 5 replies
  • 1 likes

The Loss and Hopeful Return of "1999"

"1999" by Joey Badass is without a doubt one of my favorite hip hop albums of all time. I discovered the album through spotify premium and was quickly amazed by the ability of the featured artists like Joey and Steez coupled with the production skill...

  • Newbie
  • "1999" by Joey Badass is without a doubt one of my favorite hip hop albums of all time. I discovered the album through spotify premium and was quickly amazed by the ability of the featured artists li...
  • osornios
  • Spotify Star
  • 2318 Views
  • 1 replies
  • 1 likes
  • 1999
    Hip Hop
    Joey Badass
    Music request
    Rap
  • 2318 Views
  • 1 replies
  • 1 likes

Playlist: "fit mit beat" Germany

The Spotify Team deleted two Songs of this playlist the last few days... and my Problem: i don´t know the title or band O_O Is it possible to post wich songs where deleted? The Songs where the first two of the playlist "fit mit beat" (05.06.2016) tha...

  • Casual Listener
  • The Spotify Team deleted two Songs of this playlist the last few days... and my Problem: i don´t know the title or band O_O   Is it possible to post wich songs where deleted? The Songs where t...
  • mr_sim
  • Newbie
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Solved!! [Music] Music

The song "trumpets" by Sak Noel & salvi ft.Sean Paul should be added!

  • Newbie
  • The song "trumpets" by Sak Noel & salvi ft. Sean Paul should be added!
  • thge77
  • Newbie
  • 773 Views
  • 2 replies
  • 0 likes
  • music
  • 773 Views
  • 2 replies
  • 0 likes

Dear spotify

I feel very angry because I pay premium but many days ago in my spotify I can´t see the lyrics... Please help me....

  • Newbie
  • I feel very angry because I pay premium but many days ago in my spotify I can´t see the lyrics... Please help me....
  • user-removed
  • Not applicable
  • 732 Views
  • 5 replies
  • 0 likes
  • 732 Views
  • 5 replies
  • 0 likes

How to request CD

Hi ALL, i would like to listen this CD (no.3,10,11)https://www.kkbox.com/hk/tc/album/yyd0lhdpKd3Og0.0FPHt008l-index.html spotify incomplete this onehttps://open.spotify.com/album/6ZPU1hsU2POklmDrDiSpem how to submit srevice request thanks

  • Newbie
  • Hi ALL,   i would like to listen this CD (no.3,10,11) https://www.kkbox.com/hk/tc/album/yyd0lhdpKd3Og0.0FPHt008l-index.html   spotify incomplete this one https://open.spotify.com/albu...
  • MattSuda
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • music
  • 403 Views
  • 1 replies
  • 0 likes

German Bands

Hi guys i have a question why is the support for the german bands so bad ? or why so uncompleted discography? the bands wich i mean: Die Ärzte Rammstein Frei Wild Revolverheld Die Toten Hosen ps: sorry for my bad english

  • Newbie
  • Hi guys i have a question why is the support for the german bands so bad ? or why so uncompleted discography?   the bands wich i mean:   Die Ärzte Rammstein Frei Wild Revolver...
  • prinzmaus
  • Community Legend
  • 1439 Views
  • 3 replies
  • 2 likes
  • 1439 Views
  • 3 replies
  • 2 likes

Solved!! My Band's Album & Songs available on Spotify but I don't know who did the registration

Hi There, My name is Igo from Bali Indonesiamy band is Telephonethere two album that available on Spotify:1. Selamanya 2004 content 13 songs2. Episode Koma 2007 content 9 songs Me and my firend write and record all the songsbut none of us registered ...

  • Newbie
  • Hi There,   My name is Igo from Bali Indonesia my band is Telephone there two album that available on Spotify: 1. Selamanya 2004 content 13 songs 2. Episode Koma 2007 content 9 songs &n...
  • user-removed
  • Not applicable
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Artists

How many artists make up 90-95% of the total audio streams?

  • Newbie
  • How many artists make up 90-95% of the total audio streams?
  • 435 Views
  • 0 replies
  • 1 likes
  • 435 Views
  • 0 replies
  • 1 likes

Wrong song played (not cache issue - wrong song is stored on server)

On this album, "We Share Our Mothers' Health", track 4 is playing the wrong song. Track 4 plays the same song as track 5, instead of the correct song. Track 4 is supposed to be the Ratatat remix, and instead the original un-remixed song plays. This s...

  • Casual Listener
  • On this album, "We Share Our Mothers' Health", track 4 is playing the wrong song. Track 4 plays the same song as track 5, instead of the correct song. Track 4 is supposed to be the Ratatat remix...
  • osornios
  • Spotify Star
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

[iOS][Your Music] Euros

How come will Griggs is on fire isn't on spotify?

  • Casual Listener
  • How come will Griggs is on fire isn't on spotify?
  • blake
  • Community Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • iOS
    Your Music
  • 420 Views
  • 1 replies
  • 0 likes

Euros

Where is will griggs is on fire song spotify?

  • Casual Listener
  • Where is will griggs is on fire song spotify?
  • user-removed
  • Not applicable
  • 498 Views
  • 1 replies
  • 1 likes
  • Disco
  • 498 Views
  • 1 replies
  • 1 likes