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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 57826 Views
  • 46 replies
  • 105 likes
  • 57826 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 270690 Views
  • 2353 replies
  • 1920 likes
  • 270690 Views
  • 2353 replies
  • 1920 likes

Spotify and fido

I have a problem with spotify premium, because before i was in canada and Fido give me account premium but now i'm in my country and i still have spotify premium! And i don't have Fido number! My question is, how can i delete premium? Or if i keep sp...

  • Newbie
  • I have a problem with spotify premium, because before i was in canada and Fido give me account premium but now i'm in my country and i still have spotify premium! And i don't have Fido number! My que...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

[Android][Music] Lesette wilson/jazz

Why can't we have Lesette Wilson's 1st album?

  • Casual Listener
  • Why can't we have Lesette Wilson's 1st album?
  • blake
  • Community Legend
  • 394 Views
  • 2 replies
  • 0 likes
  • Android
    music
  • 394 Views
  • 2 replies
  • 0 likes

Frank Ocean -- Nostalgia Ultra and Lonny Breaux Pt. 2. Where are these albums?

I do not understand why Nostalgia Ultra was pulled from Spotify. Could someone explain this to me? I have been waiting for something new by Frank Ocean for years, so it concerns me why it was up for about 2 days then pulled off with Lonny Breaux Pt. ...

  • Newbie
  • I do not understand why Nostalgia Ultra was pulled from Spotify. Could someone explain this to me? I have been waiting for something new by Frank Ocean for years, so it concerns me why it was up for ...
  • 129518320
  • Newbie
  • 2915 Views
  • 1 replies
  • 1 likes
  • 2915 Views
  • 1 replies
  • 1 likes

impossible to read the selected title

Hello, I unsubsribe my account to premium and now I have a free account.But i have a problem, this error message appears when i want to listen a playlist that I have Create on premium account : "impossible to read the selected title". Do you know how...

  • Newbie
  • Hello,   I unsubsribe my account to premium and now I have a free account. But i have a problem, this error message appears when i want to listen a playlist that I have Create on premium acco...
  • user-removed
  • Not applicable
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

A great band missing on Spotify: Seade

Seade had two releases, but their album Perf is clearly an outstanding example of 90's alternative rock. Not having their music on Spotify is a tragedy. I have the album, and I would like to listen to their music on Spotify, but it isn't available. S...

  • Newbie
  • Seade had two releases, but their album Perf is clearly an outstanding example of  90's alternative rock.  Not having their music on Spotify is a tragedy.  I have the album, and I woul...
  • user-removed
  • Not applicable
  • 332 Views
  • 1 replies
  • 0 likes
  • Alternative
  • 332 Views
  • 1 replies
  • 0 likes

My old play list

HOW CAN I RECOVER MY OLD PLAYLIST?

  • Newbie
  • HOW CAN I RECOVER MY OLD PLAYLIST?
  • user-removed
  • Not applicable
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Albums gone

Dear Spotify, I just found out to my great horror that he soundtracks have been removed to all the "The Tudors" seasons and to the movie "Angels & Demons" These were some of my greates favourites! Why have they been removed and when will they return?...

  • Newbie
  • Dear Spotify,   I just found out to my great horror that he soundtracks have been removed to all the "The Tudors" seasons and to the movie "Angels & Demons" These were some of my greates f...
  • yanzi
  • Casual Listener
  • 572 Views
  • 3 replies
  • 0 likes
  • 572 Views
  • 3 replies
  • 0 likes

How does Spotify find music ?

Hi , does anybody know how Spotify finds all songs available , do they buy LPs and CDs and copies it to Spotify or how do they do it ? There are many album/songs that are not available on Spotify , why ? Can I contact Spotify and suggest albums/songs...

  • Casual Listener
  • Hi , does anybody know how Spotify finds all songs available , do they buy LPs and CDs and copies it to Spotify or how do they do it ? There are many album/songs that are not available on Spotify , w...
  • Soundofus
  • Spotify Star
  • 1797 Views
  • 5 replies
  • 0 likes
  • 1797 Views
  • 5 replies
  • 0 likes

Can't find a song

I can't fnd a song. I'm sure it's called "Home" and i have had it in my "Discover Weekly" about one month ago. And i know list of artists who have got song called like this one but it's not one i'm looking for: -One Direction-Naughty Boy-Michael Bubl...

  • Newbie
  • I can't fnd a song. I'm sure it's called "Home" and i have had it in my "Discover Weekly" about one month ago. And i know list of artists who have got song called like this one but it's not one i'm l...
  • KonstantinSp
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Playlist: How to recover songs/get list/title before the playlist was updated by Spotify

Hi, Im an avid fan of the playlist The Most Beautiful Songs in the World since July 2015. I didnt realise that the songs will be changed/the playlist will be updated from time to time so I was not able to save any of the songs. Can someone please hel...

  • Casual Listener
  • Hi,   Im an avid fan of the playlist The Most Beautiful Songs in the World since July 2015. I didnt realise that the songs will be changed/the playlist will be updated from time to time so I w...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Last Days Of April-Sea Of Clouds 2015 (technical problem)

Hello!Of "Sea Of Clouds" by the Last Days Of April (2015) is available only the first song titled "The Artist". From the 2nd ("The Way Things Were") to the 9th ("Get You") the tracks is not available passing directly to the next album. I think it's a...

  • Newbie
  • Hello! Of "Sea Of Clouds" by the Last Days Of April (2015) is available only the first song titled "The Artist". From the 2nd ("The Way Things Were") to the 9th ("Get You") the tracks is not availab...
  • 345 Views
  • 0 replies
  • 0 likes
  • 2015
    Last Days Of April
    Sea Of Clouds
  • 345 Views
  • 0 replies
  • 0 likes

[All Platforms][Playlists] Song for electronow and fresh edm list!

Hi! i think that the new song "Vigiland - Addicted" should be put in the electronow and freshedm list. Me and many other people listen only to that list and misses that song so badly. Can you put it in ? many of us wants you to !! plz!!!

  • Regular
  • Hi! i think that the new song "Vigiland - Addicted" should be put in the electronow and freshedm list. Me and many other people listen only to that list and misses that song so badly. Can you put it ...
  • antonkarlsson22
  • Regular
  • 710 Views
  • 6 replies
  • 0 likes
  • All Platforms
    Playlists
  • 710 Views
  • 6 replies
  • 0 likes

Album Request - Lethal League OST - Ordinary Days

Love this whole album. Can we get the OST? https://www.youtube.com/watch?v=9jGGctcKiek

  • Newbie
  • Love this whole album. Can we get the OST?   https://www.youtube.com/watch?v=9jGGctcKiek  
  • karnevale
  • Casual Listener
  • 836 Views
  • 1 replies
  • 0 likes
  • 836 Views
  • 1 replies
  • 0 likes

Alot of my songs aren't playing

When I try to play a song it says can't play song at this time and skips over it please help this is so annoying!

  • Newbie
  • When I try to play a song it says can't play song at this time and skips over it please help this is so annoying!
  • ispirato
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • 481 Views
  • 2 replies
  • 0 likes

Can you please match your music commercials to interests? I hate...

Country music and if I have to listen to Sam Hunt one more time, I'm going to leave Spotify for awhile until he's old news. I don't mind commercials for music in genres I enjoy, but I cannot stand this genre.

  • Newbie
  • Country music and if I have to listen to Sam Hunt one more time, I'm going to leave Spotify for awhile until he's old news. I don't mind commercials for music in genres I enjoy, but I cannot stand th...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

James Morrison's new album: Where is it?!

James Morrison had a release date of his new album "Higher than Here" of 10/30/15. It isn't on Spotify and I've been really looking forward to this album! Why is it not there and when will it be posted?! Is it something to do with a different US rele...

  • Newbie
  • James Morrison had a release date of his new album "Higher than Here" of 10/30/15. It isn't on Spotify and I've been really looking forward to this album! Why is it not there and when will it be post...
  • chipski312
  • Newbie
  • 490 Views
  • 2 replies
  • 1 likes
  • 490 Views
  • 2 replies
  • 1 likes

Sweetlovin

Why is sweetlovin by sigala removed from Spotify its really annoying!!

  • Newbie
  • Why is sweetlovin by sigala removed from Spotify its really annoying!!
  • meahtenoha
  • Spotify
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

where'd it go?

what happened to reba mcentire's 'this is my prayer for you'?.....love it for xmas playlist!!

  • Casual Listener
  • what happened to reba mcentire's 'this is my prayer for you'?.....love it for xmas playlist!!
  • meahtenoha
  • Spotify
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Playlist editi options

How can I edit the songs of my playlists, following my order ?

  • Newbie
  • How can I edit the songs of my playlists, following my order ?
  • user-removed
  • Not applicable
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Threshold - Somewhere Between Heaven And Hell - unwanted notification for a different band.

There are apparently two bands called Threshold. One has several albums, and that's the one I listen to sometimes. I have a notification tied to the band. But I got a notification for Threshold - Somewhere Between Heaven and Hell..This is another ban...

  • Newbie
  • There are apparently two bands called Threshold. One has several albums, and that's the one I listen to sometimes. I have a notification tied to the band.  But I got a notification for Threshold...
  • user-removed
  • Not applicable
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes