Help with account

[Rov]

I have paid for premium account, but did not receive the benefits.

[Carina · Accepted solution]

Hey there,

Since this is a problem with your account, I suggest reaching out to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

[Rov]

Thanks, it was fixed by Spotify staff 🙂

[Grace]

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@Rov wrote:

Thanks, it was fixed by Spotify staff 🙂

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Awesome! 

Let us know if we can help with anything else.