Help with account

Solved!
Reply

Help with account

Rov
Casual Listener

I have paid for premium account, but did not receive the benefits.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Carina
Community Legend

Hey there,

Since this is a problem with your account, I suggest reaching out to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

View solution in original post

3 Replies
Solution!

Carina
Community Legend

Hey there,

Since this is a problem with your account, I suggest reaching out to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

View solution in original post

Rov
Casual Listener

Thanks, it was fixed by Spotify staff 🙂

Grace
Spotify Legend

@Rov wrote:

Thanks, it was fixed by Spotify staff 🙂


Awesome! 

 

Let us know if we can help with anything else.

SUGGESTED POSTS