High frequency noise during ads

[Josefandersson]

I'm currently using spotify free and during the ads there is a high frequency noise. The ads are separated into music and some guy talking and it's when the guy's talking that I hear the noise in the background. The ads are in swedish and I hear the noise in the spotify client for windows version 1.0.12.161.g64b0797c. I've tried using a different computer running linux but the noise is still there.

[Ox1]

Are you sure that the sound isn't intented to be in the ad?
Try to reinstall Spotify too.

[Josefandersson]

I'm sure it not supposed to be there. It's way to anoying to add anything good to the ad. It's only in the ad for top 40 tracks in sweden.

[Ox1]

Try to reinstall Spotify, but it might be the ad publisher's fault.

[Ox1]

Tell me if it worked after you are done, thanks 😉

[Josefandersson]

I reinstalled spotify but it didnt help. I hear the noise in two different ads now. 

[Josefandersson]

Recorded the noise.

[Ox1 · Accepted solution]

Hello!
Thanks for recording the noise. I Shazamed the song (https://www.youtube.com/watch?v=eNSsx7xlQNI) and it looks like the noise is part of the song 😉

If you want, you can give me some kudos 😉

[Josefandersson]

Nope. I dont think we talk aboute the same noise. 

[Ox1]

Hello!
The only weird sound I hear on the file you recorded is the sound in the song (0:41)
Do you really hear something else? It might be your speaker problem too.
Have a great day!

[Highfreuencyfacial]

The high-frequency noise you're experiencing during Spotify ads could be due to a few potential issues. Here are some steps you can take to troubleshoot and possibly resolve the problem:

1. Check Your Audio Equipment

Headphones/Speakers:

• Ensure your headphones or speakers are functioning properly. Test them with other audio sources to see if the noise persists.

Cables and Connections:

• Check all audio cables and connections for any damage or loose connections.

2. Update or Reinstall Spotify

Update Spotify:

• Ensure you have the latest version of Spotify installed. Sometimes, bugs and issues are resolved in newer updates.

Reinstall Spotify:

• Uninstall Spotify completely and then reinstall it. This can help resolve any software-related issues.