Joe Rogan Experience JRE doesn't work with Linux

[leonhoffman]

Plan

Premium Family

Country

US

Device

Desktop Nvidia 1070 TI, Intel I7, 16 GB Ram

Operating System

Ubuntu 18.04 bionic (x86-64)

My Question or Issue

When I attempt to listen to or watch JRE I get an error "Sorry we're not able to play this video." But I don't hear any audio either.

[xnpu]

Experiencing the same here. It show the first frame of the video, and I hear like half a second of audio (so all the necessary codecs seem to be available), but then it claims it can't play the video and gives up.

[juicemonster]

Same problem here. Sometimes I hear a second of audio, then it jumps to the next track.
Spotify free on Ubuntu 20.04 (x86-64). Laptop ASUS ROG with Intel i7 and GeForce GTX 1050

[finnconor]

I have the same issue.

[su_2]

Using Ubuntu 20.04 with Firefox 80.0.1. Linux Spotify app shows as Spotify connect. Doesn't load episodes or able to play them. Switching to Firefox web player also not functional. @Spotify engineers please address this none functionality for paying customers, much appreciated. Thank you.

[donnaber]

Come on spotify, this have to be fixed. I'm using linux on a Lenovo T490. Not cool. I'm on Premium family too.

[leonhoffman]

I'm guessing that Spotify doesn't read community messages.  Maybe it is just to talk about cool music.

[pppZero]

Same here, i get the JRE logo and sometimes half a seocnd of audio, it just skips through the playlist like I'm mashing "next"

Device: Ubuntu 19.10 / nVida GFX / AMD CPU.
Client Version: 1:1.1.10.546.ge08ef575-19

[leonhoffman]

That’s exactly what I see and a better description than what I provided.

[KacperT]

Same here (plan: Premium, os: LinuxMint). The desktop app does not play video. The browser version works though.

[GeekBoy03]

 I guess it is time to flood support tickets about the issue

[user-removed]

same.
the problem is only with JRE.
all other podcasts work no problem.

[businessHugs]

Having same issue but not on Linux.

Both app and web version don't play any audio (forget about video!).

I can get audio if I turn my VPN off. If I must, I'll listen this way, but I shouldn't have to.

[wpbryant]

Pop OS 20.04 (basically ubuntu 20.04) same issue here. Music works fine, JRE video does not. Works find in browser.

[charlizard]

I'm experiencing problems as well on Linux and Android. No episodes playing, no audio or video. It just jumps to the next episode. I can download episodes but not play them "in my location". Tried changing location using my VPN but no luck. What a drag. The only podcast on Spotify that I can't play from what I can tell.

What's the point of having an exclusive deal on a podcast if it's just gonna be pirated and played elsewhere?

[GeekBoy03]

It seems there was an update. I found it odd when I needed to log into the client again today, so I check the version.

It is now 1.1.42.622.gbd112320.

However, it still does not play the JRE videos, but now it does display a message at the top saying it cannot play it.

[donnaber · Accepted solution]

https://www.reddit.com/r/linux/comments/j3azu8/spotify_video_on_linux_finally_working/

[donnaber]

https://www.reddit.com/r/linux/comments/j3azu8/spotify_video_on_linux_finally_working/

fix

[leonhoffman · Accepted solution]

Great yeah this totally worked thanks

sudo apt install libatk-adaptor

[shitsnotworking]

I have the same problem but the solution doesnt fix it. Am I the only one?