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Plan
Premium
Country
US, Arizona
Device
Personal Desktop
Operating System
Linux Debian 9
My Question or Issue
I can't login to my Spotify desktop app. I get error code 2, "service is temporarily unavailable".
Troubleshooting
1. I can play spotify on this same computer using https://play.spotify.com/ indicating there is no network issue.
2. I can play spotify on multiple different computers within the same home network, no proxy, nothing special
3. I can install/launch the spotify desktop application so dependencies seems to be installed.
4. Reinstalled, didn't work
5. Adding 8.8.8.8 to DNS servers didn't work
6. Changing the proxy to "none" didn't work
7. Running: "spotify --ap=194.132.196.162" didn't work
Anyone got any ideas? I'm about to give up on Spotify. I have spent hours on this...
Solved! Go to Solution.
is anything being printed if you run spotify from the command line? See advanced troubleshooting step 4 here: https://community.spotify.com/t5/Desktop-Linux/Troubleshooting-Linux-Spotify/td-p/1192307
is anything being printed if you run spotify from the command line? See advanced troubleshooting step 4 here: https://community.spotify.com/t5/Desktop-Linux/Troubleshooting-Linux-Spotify/td-p/1192307
Thanks for the reply!
Output from running
spotify >$HOME/spotify-dump.txt 2>&1
:cat spotify-dump.txt
ATTENTION: default value of option force_s3tc_enable overridden by environment.
[0313/214738.159697:ERROR:sandbox_linux.cc(379)] InitializeSandbox() called with multiple threads in process gpu-process.
[0313/214740.500913:ERROR:input_method_base.cc(146)] Not implemented reached in virtual ui::InputMethodKeyboardController *ui::InputMethodBase::GetInputMethodKeyboardController()Using InputMethodKeyboardControllerStub
Any idea what that means?
for what it's worth, I run on Debian 9 as well and receive "ATTENTION: default value of option force_s3tc_enable overridden by environment." but it does not seem to cause any issues.
From googling around on the other two lines, it looks like they're relatively common (and possibly process-crash-inducing) issues with Chromium on some Desktop Environments - which DE (or WM if no DE) are you using? Spotify is built on the Chromium Embedded Framework, so Chromium issues should be relevant
Full warning, I'm not a spotify employee - just trying to help out while I was here to ask something else 😃
After finally getting back to this issue, it's working all the sudden. I didn't change any settings or configurations. So I'm at a loss for why it's working, but am glad it is. I would imagine that the original advanced Linux troubleshooting steps you provided did something....
Thanks either way!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…