Spotify GUI freezes in Ubuntu 19.10

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Spotify GUI freezes in Ubuntu 19.10

Casual Listener

Plan

Free

 

Operating System

Ubuntu 19.10 on Laptop and double display with HDMI cable

 

My Question or Issue

Hi,

 

I'm using Spotify on Ubuntu 19.10 and since I installed the software (some days ago) I noticed an annoying bug: the window of the program is freezed and so non-interactable, but music goes on and even keyboard insturctions (play/pause, go on, go back) works normally. I said that the window seems to be freezed because even automatic reshaping  does not work)

 

It happens very frequently and the only solution that I found is to close and reopen spotify (the close button 'X' works).

57 Replies
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Re: Spotify GUI freezes in Ubuntu 19.10

Rock Star 16
Rock Star 16

Hey @Giannii 

 

Do you happen to use any keyboard shortcuts in Spotify? Asking because I experience crashes when pasting song links. 🙂

 

Or does it freeze up on the background while using another program?

SebastyRock Star 16
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Note: I'm not a Spotify employee.
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Re: Spotify GUI freezes in Ubuntu 19.10

Casual Listener
It happens both after Alt + Tab and after the click on icon, I don't know if happens in background because the music works, so I does not notice nothing until I try to interact.
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Re: Spotify GUI freezes in Ubuntu 19.10

Visitor
I'm having the same issue here, ubuntu 19.10 too. I noticed that even if the window is freezed, the buttons keep working normally.
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Re: Spotify GUI freezes in Ubuntu 19.10

Newbie

I have the same problem.

Started a week ago

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Re: Spotify GUI freezes in Ubuntu 19.10

Newbie

Same problem here, but I'm using Spotify snap package in Fedora 30.

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Re: Spotify GUI freezes in Ubuntu 19.10

Casual Listener

This also happens on openSUSE 15.1 with Spotify installed from snap. On 2 separate computers, usually after about 30 seconds after starting a track. No action from the user is needed, the UI just stops, but the music plays and moves to another track in the playlist, etc.

 

This started a few days ago, after Spotify asked me to login again to my account. I figured there was an update.

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Re: Spotify GUI freezes in Ubuntu 19.10

Gig Goer
Same here ... Ubuntustudio 18.04 (two computers) after update asked me to login to spotify and then gui freezes when playing first track ... music keeps on playing and keyboard works.
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Re: Spotify GUI freezes in Ubuntu 19.10

Rock Star 16
Rock Star 16

@uffek 

 

That's interesting!
I just recently installed the snap package on Ubuntu 18.04, I don't experience anything like that.

 

Does this still happen when you reinstall Spotify?

Also, are you also on 1.1.26.501.gbe11e53b?

 

Let me know how it goes 🙂

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Spotify GUI freezes in Ubuntu 19.10

Casual Listener

Yeah, the same version

 

Name    Version                 Rev Tracking Publisher Notes
spotify 1.1.26.501.gbe11e53b-15 41  stable   spotify✓  -

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