Spotify GUI freezes in Ubuntu 19.10


Spotify GUI freezes in Ubuntu 19.10

Casual Listener




Operating System

Ubuntu 19.10 on Laptop and double display with HDMI cable


My Question or Issue



I'm using Spotify on Ubuntu 19.10 and since I installed the software (some days ago) I noticed an annoying bug: the window of the program is freezed and so non-interactable, but music goes on and even keyboard insturctions (play/pause, go on, go back) works normally. I said that the window seems to be freezed because even automatic reshaping  does not work)


It happens very frequently and the only solution that I found is to close and reopen spotify (the close button 'X' works).

118 Replies

I didn't knew there was an AUR package. I thought you were installing the snap w/o the problem. I understand the AUR is a repackage of the DEB so it shouldn't have the problem either.


The problem is not all of use ubuntu or debian 😞 The last time I tried the one in the AUR, it gave me its own set of problems. I guess I'll try to build it when I can.


Running Linux Mint 19 here and Spotify is insanely slow. GUI takes a while to update or freezes for a bit. Song switching seems to take ages to update in the now playing bar. I turned off the desktop notifications and reinstalled to the latest version 😛

Casual Listener

Another user with the same problem in Ubuntu 20.04 😞 and I use it like a lot, but I want to use it while I'm working. Do we have any chance to have an answer soon?

Same here on Ubuntu 18.04.

Casual Listener

I'm having the same issue using Debian 10 with KDE. 

The desktop app freezes after a little time normally listening to anything, for sure isn't a RAM issue because I have 12gb of free ram. 

Using the latest stable version from snap:


And seriously Spotify? Zero replies from developers or community managers? 

As always. Linux user we're on our own.
Let's gather information.
It might be due to desktop environment.
My information:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04 LTS
Release: 20.04
Codename: focal
Desktop environment:
Gnome 3.36.2


From their website:

Spotify for Linux is a labor of love from our engineers that wanted to listen to Spotify on their Linux development machines. They work on it in their spare time and it is currently not a platform that we actively support.

The number of linux users can't justify a real support. 


I suggest installing it without snap and see if it helps.


Same here in  Ubuntu 20.04 as soon as it's running in the background it crashes.

I've found a workaround that works for me in Manjaro about 80% of the time, while it is a bit sinful for any Linux user:
If the screen hasn't turned white and unresponsive yet and is still just frozen, you should be able to do some basic stuff like pressing play or pause as long as you don't resize or minimize the window. To unfreeze the window, click on the advertise, that will open a tab in your browser and will refresh the Spotify client.

This makes me think the problem is triggered by an error on the advertising system. I guess a console log should be inspected to check that.

This "Drag" workaround works for me and I have premium service, so no add should be present. However I still can't found what makes this happen. At this point this workaraound of "dragging" in any window place during freeze appears to be the best solution since .deb is behind snap, 1.1.10. vs 1.1.26.

Casual Listener

Another user posted that they could unfreeze the UI by dragging the song title in the now playing. This works for me at about the same frequency (~80%).

I have Spotify Premium, so I can't confirm that it's ad related, but I think interacting with certain UI elements unfreezes it for some reason. Might work with other parts of the UI, maybe playlists or friends list? I'll have to experiment next time.


I noticed that too, about the dragging drop trick... if you click anywhere inside the spotify window and move the mouse (like drag-drop) - even when the screen blanks - it just back to normal. Thats very weird, but its a reasonable workaround meanwhile..

Casual Listener
spotify premium here, same problem. Dragging the title from "Now Playing"
section works, but it's just terrible UX for a "premium" poroduct

Casual Listener

I have this problem too, UI freezes but the client is still responsive to clicks and music keeps playing. Reinstalled and tried snap instead but the problem persists. The trick of dragging the song name works for me to unfreeze, thanks for the tip!

Casual Listener

I had the same issues on kubuntu 20.04. No matter what I tried with the snap build (e. g. disabling opengl) etc., I could not get it to work.


In the end, I removed the snap build and installed spotify from the repository


Now the issue has disappeared. I suppose the snap ships libraries that don't work well together with the current graphic stack.  

Casual Listener
Thanks! I have done the same as you, removing the snap and installing the deb from that link, and it worked just fine!


Hy guys


happen to me too on a Ubuntu 20.04 LTS and the spotify app release is

spotify 41 latest/stable spotify✓ -


The music keep going but I cannot find the logs files to explain better what is happening.




Spotify freezes after a few minutes (although playback remains on), I'm able to pause and change songs through my Mint panel.


Casual Listener

I'm a ZorinOS user, and I'm having the same issue. The interface gets partially blank, I can not click on anything, but the music still plays. 


Same here on Linux Mint 19.3 Xfce 64bit (Ubuntu 18.04 LTS), Spotify version
The player freezes but I still can interact with that (keyboard, mouse - while figuring out where the itens are) and even the window title displays the song. If I switch windows or keep trying to use the interface it gets a white screen, but still responding to my commands. I couldn't figure out when exactly it happens (e.g. time or usage) but, the more I use it the more it happens. I'm a heavy user, it's really annoying me.