Spotify Desktop player Interface Freeze

Solved!
Reply

Spotify Desktop player Interface Freeze

romeozi
Casual Listener

Hi everybody,

 

I'm experiencing a problem never seen before.

When I launch spotify I see all theinterface broken whith the main window blanck(see the attached screenshot).

When I move the mouse around there are portios ot the interface flickering...but I can listen to music (if I do few click randomly)!!!

 

 

 

I'm running spotify under Ubuntu 14.04 LTS 

Spotify app version spotify-client:amd64 1:0.9.17.1.g9b85d43.7-1

 

Here attached my spotify_dump

08:35:59.161 I [breakpad.cpp:110 ] Registered Breakpad for product: spotify

08:35:59.163 I [translate.cpp:152 ] Reloading language file

 

Currently I've a preimum account.

 

Any help is appreciated 🙂

 

Many thanks in advance

 

spotify.png
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Dreadlord
Community Legend

Hey @romeozi,

 

Welcome to Spotify Community! : )

As this issue is kinda tricky to troubleshoot there are few possibilities:

 

  1. Spotify uses GPU acceleration to render content - anything related to video graphics ( drivers etc. ) would cause the issue
  2. Cache


In case 2, you can delete the cache and see if it works ( please note that the offline data will be removed as well )

rm -r ~/.cache/spotify 
rm -r ~/.config/spotify

In case one, there is not much you can do, but try to start Spotify without graphic acceleration ( I am not sure if the terminal option works on 0.9.17 )

 

And if nothing else works, here is my favorite option. Install latest non-stable Spotify package 🙂

If this solved your issue - Mark it as a solution!
Twitter | Website |
What's a Spotify Rock Star, and how do I become one?



View solution in original post

3 Replies
Solution!

Dreadlord
Community Legend

Hey @romeozi,

 

Welcome to Spotify Community! : )

As this issue is kinda tricky to troubleshoot there are few possibilities:

 

  1. Spotify uses GPU acceleration to render content - anything related to video graphics ( drivers etc. ) would cause the issue
  2. Cache


In case 2, you can delete the cache and see if it works ( please note that the offline data will be removed as well )

rm -r ~/.cache/spotify 
rm -r ~/.config/spotify

In case one, there is not much you can do, but try to start Spotify without graphic acceleration ( I am not sure if the terminal option works on 0.9.17 )

 

And if nothing else works, here is my favorite option. Install latest non-stable Spotify package 🙂

If this solved your issue - Mark it as a solution!
Twitter | Website |
What's a Spotify Rock Star, and how do I become one?



View solution in original post

romeozi
Casual Listener

Great!!

 

Installing the latest-non-stable did the trick...

 

But there is a really useful thing missing apparenty.

There is no system tray icon on the top bar...and I lost the keyboad shortcuts to start/stop/mute the player.

Any idea about that?

 

Many Many Many thanks!!!

VinsVilaplana
Casual Listener

In my case it was due to some weird conflict with my GPU. Try disabling GPU to rule out a GPU issue:

spotify %U --disable-gpu

SUGGESTED POSTS