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Plan
Premium
Country
Device
Macbook Air M1 2020
Operating System
macOS Big Sur
My Question or Issue
Hi! I'm just asking when are you going to release an Universal or a M1 optimized version of the Spotify desktop app, because Rosetta 2 is going soon to be removed from macOS (according to latest macOS 11.3) and that would make impossible to install the Spotify desktop app on Apple Silicon. And also, by releasing a native binary, it would be faster and more stable.
P.D: AFAIK most of the components you use are already ported to Apple Silicon (CEF, and most third-party libraries) so it's on your side
Solved! Go to Solution.
Hey @cementfeet,
Thanks for posting on the Community 🙂
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Hi Spotify staff,
It's ridiculous that you consider this post "solved".
By saying "we do not have an official date for the Apple Silicon native version" doesn't mean you have solved the problem. If anything, you ignored the problem.
This has been an issue ever since the release of the M1 chip (and as developers I'm sure you have been informed way before that), and the voice of Apple customers seems to be ignored on purpose.
Including me, I have already seen a couple of users cancelling their subscriptions. Just think of how many users will silently cancel whenever you see one posting about this.
Good luck Spotify.
Hey there @ratatat96, @ljgda and @w3o9i-sw0g_4p,
Thank you replies in this thread.
Can you confirm if you performed a clean reinstall of the app? This will make sure there's no old cache files causing this.
We'll keep an eye out for your replies.
Take care!
Also just started my 3 month Apple Music trial. Can't believe a pay service does not have a native app 6 month after launch of an Apple product. Was holding out hoping it would come but have been really impressed with Apple Music : (
Hi @cfahy25,
Thanks for reaching out about this.
Could you give it a try using a different internet connection, for example creating a hotspot on your phone and using that to check if that makes the difference?
If this doesn't do the trick, sending us the exact make/model, operating system and Spotify version of your device would come in handy.
Keep us posted 🙂
This happens to me at least a couple times every day, typically when I unlock my computer after being away. If it doesn't crash, I'll get the "Spotify cannot play song" notification when I try to play something which I have to restart the desktop app to fix.
Hey there @dasnyder3,
Thanks for reaching out to the Community.
Can you list the troubleshooting steps mentioned in this thread that you've already tried?
We'd also like to know the exact model of your Mac.
We'll be on the lookout.
I will not be responding to forum any more,
It could not be more clear there is an issue with M1.
It is even more evidently so that Spotify does not care and instead asks questions that have already got an answer, weather or not this is on purpose I do not know.
You also want people to "Vote" to fix a bug, this is absolute rubbish.
Extremely disappointed.
Hi! I noticed a recommendation about reinstalling the client is nice, but it could very much be something to do with Rosetta. I'd suggest finally letting out a binary native for M1s, for stability. I'm open to doing it for you, if you were to give me access.
It's not like you don't have this app.
Just uncheck the "Please, screw the owners of Apple Silicon hardware instead of serving them the iPad app WE'VE ALREADY DEVELOPED" button and make us happy. It takes 5 MINUTES, and NO DEVELOPER TIME. And we'll enjoy it.
Hi there folks,
Thank you for your posts and feedback.
We're always testing things by adding or removing features to make Spotify better overall and we’re constantly aiming to improve our features.
You can read more about how your feedback reaches Spotify here.
Once again - thanks for the feedback, we appreciate it. Let us know if we can help you with anything else.
Take care!
Hi there folks,
Thank you for your posts in this thread.
We really want to keep on helping you so it would be great if you can let us know what troubleshooting steps you've taken so far.
We'll keep an eye out for your replies.
Take care!
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