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Can't sign in to Spotify. Error Code: 22. Version 1.0.89.313.g34a58dea

Can't sign in to Spotify. Error Code: 22. Version 1.0.89.313.g34a58dea

Running on OS X Mavericks. I went to go do something and I came back to my computer and my spotify was logged out and I can't seem to log back in. Is there any sort of backend update that happened recently that would cause this? I would switch to the web player but the audio cuts out after about 10 seconds so I can't use it. I've tried changing settings to select 'No Proxy' but it doesn't seem to do anything.

Reply
Top Answer
Lyubka
Moderator

Hey there folks,

 

Thanks for reaching out here in the Community.

 

We understand your frustration and we'd like to explain a bit more of what's happening here.

 

At Spotify, we are always working to provide our users with the best possible listening experience. We continuously encourage users to use the latest version of our app as it contains the newest features and bug fixes.

 

To pave the way for a broader and better user experience, we have shut down Spotify desktop application versions that have been released before April 2021. That’s why customers who have been using an app version released before then will lose their access to the app after the sunset.

 

Older versions of the app often have broken or missing features due to their old interface, which cannot support the latest Spotify experience. In addition some of these old apps have security vulnerabilities associated with underlying older technologies. These vulnerabilities are not available on the latest versions of the app and can only be eliminated by shutting down services built with older technologies.

 

If you own a computer (Mac or Windows) with a version of Spotify app older than 1.1.59, then you should try to update the app to the latest version to keep enjoying Spotify, we have instructions on this support page to help you. We recommend making sure that your Operating System is updated to the latest version first. 

In the meantime, you can also enjoy your favorite music and podcasts through the Spotify Web Player.

 

Lastly, don't worry - your account is still active and no changes will be made to your playlists, play history or preferences.

 

Hope this clears things up.

152 Replies

 

premium

Australia

 

Device - macbook mid 2015

Operating System - Yosemite 10.10.3

 

My Question or Issue

 

Hi everyone, so my account will be inaccessible from tomorrow because I haven't updated the Spotify App. This is because I don't wish to upgrade my Mac OSX so I can continue to use old programs for my work. So I want to use a version of Spotify that will run with Yosemite 10.10.3, and that will not auto update itself (to a version that is not compatible). I can't be the only person in this boat, surely? Any ideas? Thanks!

 

 

 

Plan

Premium

Country

Aus

Device

PC

Operating System

Windows 10

 

I have been using Spotify for a while, and today it randomly logged me out and when I tried to log back in it came up with a message saying "A frewall may be blocking Spotify. Please update your firewall to allow Spotfiy. Additionally you could try changing the currently used proxy settings (Error code: 22)" 

I've enabled Spotfiy on my Windows firewall and given it access to private and public networks, but it still does not work.

 

 

 

Same thing here with the desktop app, have not been able to get anything working.  I then tried the web player and I can sign it but I keep getting a "plugin crashed" when trying to play music.  I am using an old Mac OS 10.9.5 and extended release of Firefox.

Screenshot of error.

Screen Shot 2023-05-16 at 13.49.45.png

Same here! Never saw a spotify error like this. di anyone fix somenthing trhu proxy?

I keep getting message 2

Hi, Today I ´ve found the same issue with my desktop version

Same here! 

Same here. What's going on this morning?

Same thing but my premium account is working on mobile app and online.

Same here, so weird 😕 

This is also happening to me! Is there an outage of some kind?

Can we have a solution please!

I'm on OS 10.10.5 and I'm having the same problem as of today. I can use it on my Samsung Galaxy just fine. Frustrated, I tried typing in a bunch of questions on Google and then double-checked the sys requirements to make sure. Apparently the minimum OS requirements are now OS 10.13?! Presumably that means it won't operate on 10.10, let alone Mavericks. I tried finding the history of changes to Spotify system requirements. I wasn't able to find much, but I found this link here which suggests the latest update was made "May 16 2023" and I fear the system requirements most likely changed in the last few however-many hours...:


macupdate.com/app/mac/33033/spotify


I might try reinstalling the app, but I'm not feeling hopeful. I think unless we can find a way to install an earlier version, we've been left high and dry. Pretty annoying.

 

Rencana

Gratis/Premium

Indonesia

 

Perangkat

(Macbook Pro mid 2012)

Sistem operasi

OS 10.10.5

suddenly when I was listening to a spotfy song I was logged out and I tried to log back in but couldn't because spotfy connect showing premium users only error code : accesspoint:22. anyone have the same problem and solution? Thank You

 

 

 

Having the same problem on both of my old macbook pros...but works on phone and ALEXA.  Tried everything with the Mac's...reloaded the correct SPOTIFY version, turned the off and on and they same message as listed above. 

Seems like only versions prior to 1.158 are broken. Spotify did this on purpose as people was using the old version to keep the old layout on windows (or they had older mac OS versions)

I plan on cancelling my spotify. I have had enough of their disregard to community feedback. Their software devs insist that this garbage new UI is better and thus I hope they feel the struggle as people cancel

Seems like only versions prior to 1.158 are broken. Spotify did this on purpose as people was using the old version to keep the old layout on windows (or they had older mac OS versions)

I plan on cancelling my spotify. I have had enough of their disregard to community feedback. Their software devs insist that this garbage new UI is better and thus I hope they feel the struggle as people cancel

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