Spotify Connect Sets Volume to Max

[SharkyBoi]

Whenever I use Spotify on my mac it will automatically set my iPhone volume to max cuz it is connected to the app on Mac

Very very annoying and my ears got blasted a few times because of this 

any fixes?

[ElainaD]

Thanks for reaching out to the Community, @SharkyBoi!

I have always experienced this as well, so unfortunately, I believe it is the standard setting for Spotify rather than an individual issue that you alone are experiencing or that can be resolved.  I have found that the best way to avoid the volume change on my phone is to close the Spotify app on my iPhone when I play on my laptop.

I hope this helps! 

[SharkyBoi]

Thanks for the reply @ElainaD

This is a good suggestion yet it does not fix my problem.

Even I closed the app in my phone, spotify still recognize my phone is around and whenever I pick it up I can see the song that I am playing and in max volume. Saw this on my lock screen, so problem still exist.

[okEric]

I experience the same issue when casting to my Android tv (shield TV). I have found it is happening because my android tv device sets its volume to max because I have a receiver plugged in and control volume with it (so the android tv has a fixed, set volume that you don’t adjust). Spotify just sees the android TVs volume level (max) and for some reason sets my phones volume to this same level to match it. I’m assuming this is to allow me to adjust the volume of the android tv when it’s playing music by using my phones volume controls.

This happens on both my iPhone as well as android phone.

I can turn off fixed volume on my shield and then the volume control works like I’m assuming Spotify intends. It’s still dumb that me adjusting the volume level of Spotify is changing my phones sound output tho. After using Spotify to cast and I’m finished listening to music, my phone is left in a max volume state.

I consider this a significant bug that Spotify needs to fix.

[koolmonten]

Having a similar issue. When I'm listening on my PC and Spotify on my phone connects (which happens spontaneously), it will change the volume in Spotify on my PC to match whatever my phone's media volume is, which is usually very low. Very annoying. 

[imbeql1]

I agree with koolmonten. Combined with the fact that Spotify Connect can not be disabled, this is super annoying.

[wenzi0615]

I have the same issue. I cannot believe Spotify hasn't realized how serious this issue is even someone has already posted this two years ago. Really disappointed on this! 

https://community.spotify.com/t5/Closed-Ideas/iOS-Match-Spotify-volume-to-iPhone-volume/idi-p/158747...

[siwalton]

https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-volume-linking-spotify-Connect/td-p/1629929

This thread actually has a solution/workaround - if you turn off the 'Devices Lock Screen' option, you can only control volume through the spotify app, which disconnects Spotify volume from the iOS system volume.

The downside is Spotify Connect then only works when in app, so you can't control anything without doing it directly in the Spotify app.

[barneycolleen]

i've had this issue on iPhone and just now experience it on the web player opening at 100% volume.
To overcome the iPhone issue I found a way to turn the 'master setting' volume down so my phone can never hit true 100% anymore. (link below)
On the web player I'll just have to be careful.
What I wanted to raise is that I have tinnitus, and every time you get a blast of 100% volume through your headphones you are potentially damaging your hearing further. weather you actually are or not, it still remains a very stressful experience.
It would be great if Spotify could take the time to look at this issue, that allow the volume to (not quite randomly) max out without the user's intervention.


https://www.cnet.com/how-to/restrict-volume-on-iphone-ipod-and-ipad/#:~:text=The%20first%20step%20in....

[evbart]

Any updates on this?

both my phone and my wife’s phones keep setting the volume to max when connecting to Sonos through Spotify connect. It terrifies my poor 10 month old daughter because it just rattles the house at full volume till we can turn it back down to a reasonable level.

what could possibly be the benefit of jacking the volume up to max for no reason?!

[ba0708]

Also experiencing this. This is an absolutely dreadful bug that needs to be fixed. wth, the number of near heart attacks Spotify is giving me by suddenly cranking up the volume to 100%... It's absurd!!!

[iPaq]

Experiencing this in late 2022. How is this still a bug? Full Spotify volume on my desktop does not constitute setting my iPhone's media volume to 100% and leaving it at that after I close Spotify on the phone.

[Adamskyyy]

I have the same problem so I made an automation in shortcuts app on iPhone. Now whenever I leave Spotify app it checks my volume level and lowers it automatically to normal level. 

[Jimmywick1]

This is based on how volume control works and that volume sync between Spotify apps on different devices is enabled to allow for remote control. In order to disconnect this control, the app needs to be closed completely.

[glitejh]

it happens even when the app is not opened on the phone though. and even when bluetooth is switched off. it’s really crazy

[auxority]

I am experiencing the same issue with my WiiM Pro and receiver. How haven’t they fixed this by now?

[Amatho]

I just blasted my ears with earphones at full volume because of this issue, it was not very pleasant to say the least...

[Barbarian772]

Plan

Premium

Country

Device

Iphone 15 pro max

My Question or Issue

When i play spotify on my mac, it automatically maxes the volume on my phone where the spotify app is open in the background. 

I have read other posts on this issue and no "disabling the lockscreen control" is not a solution, as it still shouldn't max my volume when opening the app and doesn't work anymore. i have it deactivated but it still shows up on my lockscreen and as soon as i interact with it it syncs my volume with my macs spotify app.

Why would it sync my system volume with the mac app? If this is an ios limitation please at least give me an option to disable remote volume control. I just got blasted by a different app because spotify turned up my volume for no reason at all!

[ivanbobadilla]

15 April 2024 and this is still not fixed. Spotify shot the volume of my Denon AVR 4500 H amplifier to MAXIMUM VOLUME without me touching anything. See more details in my post: https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Spotify-suddenly-shoots-volume-to-MAX-a...

This issue DESERVES SERIOUS ATTENTION from Spotify. You are damaging amplifiers and speakers !!!!

Is there anyone listening ??

[tb124]

It's insane how this was first reported in 2017, it is now 2024 and nothings been done.

Every time I even open the Spotify app on my iphone while playing music on another device it sets my entire iPhone to full volume and I have to remember to turn it down or get deafened when I open any app with volume.

How is this not seen as a major issue when it is literally dangerous to people's health??