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Spotify Web Player not connecting

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Spotify Web Player not connecting

Avatar of Pages17
Casual Listener
2017-04-09 04:39 AM

Every time I try to go on the Web Player, it doesn't let me as it says it's not connecting and theres a box with it trying to connect. Help.

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Avatar of Cloudynick
Roadie
2017-04-17 03:27 AM

Hey Pages, had the same problem a while back. What kind of browser are you using and are you using the latest adobe/flash player available? Had to update my player and then it'd eventually connect. If not try doing a speedtest and checking your connection. Hope this helps!

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Avatar of Maria_B
Moderator
Moderator
2017-04-12 12:19 AM
 
Welcome to the Spotify Community.
 
Help's here! In this case, can you try clearing your browser's cache/cookies and refreshing? Does that help at all?
 
Keep us posted.
Maria_BModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart
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Avatar of Pages17
Casual Listener
2017-04-16 11:24 PM

It doens't help. It still shows the message, "can't connecto to spotify, trying now..." every time i get on the web player.

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Avatar of Cloudynick
Roadie
2017-04-17 03:27 AM

Hey Pages, had the same problem a while back. What kind of browser are you using and are you using the latest adobe/flash player available? Had to update my player and then it'd eventually connect. If not try doing a speedtest and checking your connection. Hope this helps!

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