Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
As we're rolling out a new release of Spotify for desktops - v0.8.4 - we're keen to stay on top of any bugs that may have crept in while we weren't looking. We hate bugs.
So if you're having problems please use the following template to report them in this thread. This will help our top tech boffins investigate the issue. And then we'll be able to whip out the bugspray.
Don't forget to try a reinstall first! So make sure you're on 0.8.4 before reporting this to us (check under Spotify > About Spotify)
=== START OF TEMPLATE ===
When and where the crashing or freezing occurs
eg. Macbook Pro running OS X 10.5.8
Did a reinstall help?
Has anything else helped at all?
eg. turning off gapless playback made it crash less often, etc.
NB: Attach screenshots if possible and you're getting any messages/pop-ups.
=== END OF TEMPLATE ===
Thanks for helping us make Spotify the best it can be.
Update: We pushed a fix to the most recent version of Spotify. So please try redownloading from www.spotify.com/download before reporting any issues.
Solved! Go to Solution.