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Spotify pauses at random

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Spotify pauses at random

I have a spotify unlimited subscription.

 

As of today I installed the new upgrade but now a problem has occured.

 

When I play music, spotify randomly pauses the song. I have to physically click the play button again to continue the music.

It can happen up to 2 or 3 times during one song!

 

I have a stable wired internet connection, and up untill yesterday never encountered the problem.

Rebooting my computer or rebooting spotify does not help to solve the problem.

 

What to do?

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Accepted Solutions
Marked as solution

Hi there,
Welcome at the Spotify Community!

 

Could you go to Edit -> Preferences and disable 'High quality streaming'?

High quality streaming was a new feature which only is available for premium uses, but was available temporarily for everyone due to a bug. 

Unfortunately I don't know if high quality streaming is available for unlimited users, as unlimited isn't available officially anymore. 

 

Please let us know if this helped for you. 

View solution in original post

5 Replies
Marked as solution

Hi there,
Welcome at the Spotify Community!

 

Could you go to Edit -> Preferences and disable 'High quality streaming'?

High quality streaming was a new feature which only is available for premium uses, but was available temporarily for everyone due to a bug. 

Unfortunately I don't know if high quality streaming is available for unlimited users, as unlimited isn't available officially anymore. 

 

Please let us know if this helped for you. 

Hi,

 

It helped.

 

Thanks a lot!

It isn't available for unlimited users.

thank you so much, it was REALLY getting annoying


@MichaelW wrote:

Hi there,
Welcome at the Spotify Community!

 

Could you go to Edit -> Preferences and disable 'High quality streaming'?

High quality streaming was a new feature which only is available for premium uses, but was available temporarily for everyone due to a bug. 

Unfortunately I don't know if high quality streaming is available for unlimited users, as unlimited isn't available officially anymore. 

 

Please let us know if this helped for you. 


 

Thanks, helped me too, I wanted to click the accept as solution button, but I couldn't find it. Maybe cos I'm not the OP!


@MichaelW wrote:

Hi there,
Welcome at the Spotify Community!

 

Could you go to Edit -> Preferences and disable 'High quality streaming'?

High quality streaming was a new feature which only is available for premium uses, but was available temporarily for everyone due to a bug. 

Unfortunately I don't know if high quality streaming is available for unlimited users, as unlimited isn't available officially anymore. 

 

Please let us know if this helped for you. 


 

I was having the same issues and I tried this.. it still pauses.... starting to **bleep** me off 

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