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Desktop (Mac)

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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

oligo_it

Visitor

29608 Views

56 replies

9 likes

  • 29608 Views
  • 56 replies
  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

archaosenzo

Visitor

17289 Views

3 replies

0 likes

  • 17289 Views
  • 3 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

153520 Views

12 replies

25 likes

  • 153520 Views
  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

137699 Views

47 replies

20 likes

  • 137699 Views
  • 47 replies
  • 20 likes

Solved!! No more Spotify APPS

Hey, why there are no more Spotify Apps (like LAZIFY, MUSICMATCH) after the update? Where I can get the apps? There were useful tools to create nice playlists. please help.

Casual Listener

Hey,   why there are no more Spotify Apps (like LAZIFY, MUSICMATCH) after the update? Where I can get the apps? There were useful tools to create nice playlists. please help.

wolframshades

Casual Listener

43972 Views

44 replies

12 likes

Mac
  • 43972 Views
  • 44 replies
  • 12 likes

Solved!!Superuser Contribution Video ads way too loud

Listening to my music at a reasonable volume and then all of a sudden a video ad will come blaring on, seemingly at least twice as loud as my actual music volume. Loud enough to ****ing literally hurt my ears. This needs to fixed immediately. This la...

Casual Listener

Listening to my music at a reasonable volume and then all of a sudden a video ad will come blaring on, seemingly at least twice as loud as my actual music volume. Loud enough to ****ing literally hur...

Jeremy

Spotify Legend

116488 Views

193 replies

177 likes

Windows
  • 116488 Views
  • 193 replies
  • 177 likes

Solved!! [Mac][1.0.1.1060] Spotify won't allow https proxy without authentication info.

0.9.x doesn't have this issue... Now proxy username and password are required by 1.0.1, which practically makes the proxy useless.

Casual Listener

0.9.x doesn't have this issue...   Now proxy username and password are required by 1.0.1, which practically makes the proxy useless.    

ade_se

Casual Listener

1293 Views

5 replies

0 likes

Mac
  • 1293 Views
  • 5 replies
  • 0 likes

Solved!! How to view your top tracks?

Before the recent update, I was able to see my most played/top tracks...how do you view this list (it consisted of approximately 20 tracks and it changed according to which songs I played the most)? Thanks!

Casual Listener

Before the recent update, I was able to see my most played/top tracks...how do you view this list (it consisted of approximately 20 tracks and it changed according to which songs I played the most)? ...

MattSuda

Spotify Star

877 Views

1 replies

0 likes

Mac
  • 877 Views
  • 1 replies
  • 0 likes

Solved!! Can't hide "Recently played artists"

I unchecked the "show the top artists I've been listening to" option because they're not even close to accurate, but I can still see them in my profile. I checked it from my roommates account and he can see it too.

Casual Listener

I unchecked the "show the top artists I've been listening to" option because they're not even close to accurate, but I can still see them in my profile. I checked it from my roommates account and he ...

MFP3

Newbie

133574 Views

20 replies

1 likes

Windows
  • 133574 Views
  • 20 replies
  • 1 likes

Solved!! How to adjust width of columns?

I used to be able to find that sweet spot between columns (e.g., song, artiust, album) where my cursor arrow became a width-indication-symbol and I could adjust the width of the columns. Since the new version of Spotify arrived, I can't. How to adjus...

Music Fan

I used to be able to find that sweet spot between columns (e.g., song, artiust, album) where my cursor arrow became a width-indication-symbol and I could adjust the width of the columns. Since the ne...

RichieHH

Regular

7750 Views

16 replies

2 likes

Mac
  • 7750 Views
  • 16 replies
  • 2 likes

Solved!! Horrible lag issue with new update

Hi all, today Spotify has updated itself on my MacBook Pro to version 1.0.1.1060.gc75ebdfd, and I don't know why, but i'm having massive lag between songs, I mean, delays about 5 or 10 seconds long. Any fix on this? It's REALLY annoying. I'm a premiu...

Casual Listener

Hi all,   today Spotify has updated itself on my MacBook Pro to version 1.0.1.1060.gc75ebdfd, and I don't know why, but i'm having massive lag between songs, I mean, delays ab...

Max_RF

Casual Listener

12012 Views

5 replies

0 likes

Mac
  • 12012 Views
  • 5 replies
  • 0 likes

Solved!! [Mac] Music doesn't play on desktop app

Hi y'all I have a serious problem with my spotify app. When i play music on my browser it's all Ok and no problem found, but when i play it on the app on my macbook the app keeps giving the following error:"Can't play the current track" I've allready...

Casual Listener

Hi y'all  I have a serious problem with my spotify app.  When i play music on my browser it's all Ok and no problem found, but when i play it on the app on my macbook the app keeps givi...

liiitox

Casual Listener

878 Views

2 replies

0 likes

Mac
  • 878 Views
  • 2 replies
  • 0 likes

Solved!! Can't open on my mac

My Mac is version 10.10.2 I can't open my spotify on MAC since last night. I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account info page and just turn off immediately. But it works perfectly on my iph...

Casual Listener

My Mac is version 10.10.2   I can't open my spotify on MAC since last night.  I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account i...

user-removed

Not applicable

11233 Views

5 replies

0 likes

Mac
  • 11233 Views
  • 5 replies
  • 0 likes

Superuser Contribution Delete artist from playlist - delete album from playlist

Hi Spotifypals, How do we delete an artist from a playlist? Kids added crappy songs to one of playlists and I need to get that artist OFF the list. Need to delete multiple songs at one time using album or artist as a sort option. Tell me how Spotifyo...

Music Fan

Hi Spotifypals,   How do we delete an artist from a playlist?  Kids added crappy songs to one of playlists and I need to get that artist OFF the list.    Need to delete mu...

Susan_GP

Moderator

11404 Views

6 replies

0 likes

Mac
  • 11404 Views
  • 6 replies
  • 0 likes

Solved!! Can't unfollow artists

When I click "unfollow" an artist nothing happens, I'm still following them. I'm on a mac, premium / family account.

Newbie

When I click "unfollow" an artist nothing happens, I'm still following them. I'm on a mac, premium / family account.

MattSuda

Spotify Star

4671 Views

1 replies

0 likes

Mac
  • 4671 Views
  • 1 replies
  • 0 likes

Solved!! Apple scripting broken in 1.0.1.988.g8f17a348

Steps to reproduce: Open AppleScript editor Paste the following: tell application "Spotify" playpause end tell Script -> Run Expected result: Spotify toggles playing Actual result: error "The variable playpause is not defined." Root cause: Scripting ...

Newbie

Steps to reproduce: Open AppleScript editor Paste the following: tell application "Spotify" playpause end tell Script -> Run Expected result: Spotify toggles playing   ...

MattSuda

Spotify Star

12843 Views

16 replies

23 likes

Mac
  • 12843 Views
  • 16 replies
  • 23 likes

Solved!! Mac Desktop v.9.15.27 not responding

Spotify on my Mac does not respond to Search, Browse, Radio. Searching will prompt with a list of possible results, but when a result is clicked, nothing displays. I tried downloading/installing a fresh Spotify app, created and logged in with a new p...

Gig Goer

Spotify on my Mac does not respond to Search, Browse, Radio. Searching will prompt with a list of possible results, but when a result is clicked, nothing displays.   I tried downlo...

djmtype

Gig Goer

1670 Views

4 replies

0 likes

Mac
  • 1670 Views
  • 4 replies
  • 0 likes

Solved!! Spotify plays ALL songs from an artist, not just the one I select

After searching for an album by an artist, I click the big PLAY button next to the album. It starts playing, but looking at the Play Queue, it's filled with songs from other albums by this artist, not just the one I wanted to play. This *can't* be th...

Casual Listener

After searching for an album by an artist, I click the big PLAY button next to the album. It starts playing, but looking at the Play Queue, it's filled with songs from other albums by this artist, no...

fdshenika

Newbie

7823 Views

4 replies

0 likes

Mac
  • 7823 Views
  • 4 replies
  • 0 likes

Solved!! Spotify installation failure Mac OS X Yosemite

I have a MBA with OS X Yosemite. Beginning yesterday, Spotify (which I have had for years with a premium account) stopped connecting to the internet, although I did have a wireless connection and my browser was working fine. Based on the Spotify help...

Casual Listener

I have a MBA with OS X Yosemite. Beginning yesterday, Spotify (which I have had for years with a premium account) stopped connecting to the internet, although I did have a wireless connection and my ...

afh

Casual Listener

13117 Views

4 replies

2 likes

Mac
  • 13117 Views
  • 4 replies
  • 2 likes

Solved!! How to stop the app Automatically Open on Mac desktop

Hi, I selected "Don't open automatically" on the setting. However, whenever I start up the desktop, the Spotify app still open automatically, how can I stop it????? In addition, I already restart Spotify manytimes for upgraded version, the message st...

Casual Listener

Hi, I selected "Don't open automatically" on the setting. However, whenever I start up the desktop, the Spotify app still open automatically, how can I stop it?????   In addition, I alr...

Telms

Newbie

108350 Views

13 replies

4 likes

Mac
  • 108350 Views
  • 13 replies
  • 4 likes

Filter multiple artists on a playlist

I have a very large playlist, and making a queue full of the multiple artists I feel like listening to on it is very time consuming. I'd love to see a feature where you can filter a playlist to only play a select few of the artists on it, as opposed ...

Casual Listener

I have a very large playlist, and making a queue full of the multiple artists I feel like listening to on it is very time consuming. I'd love to see a feature where you can filter a playlist to ...

tonioss22

Newbie

4187 Views

2 replies

26 likes

  • 4187 Views
  • 2 replies
  • 26 likes

Solved!! OS X Notification Center for song changes...

Why there is no support for the OS X Notification Center like in iTunes or in the Rdio App? Please bring it to the OS X App.

Music Fan

Why there is no support for the OS X Notification Center like in iTunes or in the Rdio App?   Please bring it to the OS X App.

windsoftime

Newbie

19377 Views

8 replies

2 likes

Mac
  • 19377 Views
  • 8 replies
  • 2 likes

Solved!! Caching "Songs" List on Mac

I know its possible to cache the Songs list in the iOS version of Spotify with a premium subscription, but is the same possible for the desktop versions? I know you could just copy and paste everything into a playlist and make that available offline,...

Casual Listener

I know its possible to cache the Songs list in the iOS version of Spotify with a premium subscription, but is the same possible for the desktop versions? I know you could just copy and paste everythi...

MattSuda

Spotify Star

687 Views

3 replies

0 likes

Mac
  • 687 Views
  • 3 replies
  • 0 likes