Upstream request timeout?

[olivialock]

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

[hallo17]

yeah I have it to and I don't understand why

[elder3]

• A screenshot of the error message along with a detailed description of when/where it appears.
• The troubleshooting steps you've tried.
• Your browser and OS version.C:\Users\GCort\Pictures\no healthy upstream spotify 2-23-2025.png
  I'm getting error "No healthy upstream. Windows 10. Have not found any troubleshooting steps totry. What do you recommend? **bleep**

[lies100]

I just got the "no healthy upstream", didn't make a screenshot though, when I refreshed the browser the error disappeared and all works as usual.

OS: Ubuntu 22.04 LTS

Browser Firefox 135.0.1

Internet via Starlink (sorry about that, I'm waiting for glass fiber to get rid of crazy Elon)

[MarkusHD]

Remove the "open.spotify.com" cookie and try again it worked for me! Any more questions please DM me on Discord. Username: <snip - moderator edit>

[Lark_TheCarneline]

Hi.

Recently, I’ve been having a lot of issues regarding the Spotify web player (specifically the desktop version, but also happening on the mobile layout.) When using certain applications (even without sound), the next track/advertisement in queue will not play, and must be restarted to actually play it. This has been happening for a while, and It’s also taking a significant amount of time to load, and often displays the “No healthy upstream” message.

[ribezaz]

Hello how are you?

Welcome to the Spotify Community! I'm happy to have you here 🙂

It may be that a clean reinstall of your Spotify can solve your issue!

You can check out how to do this in this link:
https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485

Keep me informed, so I can keep helping you!

Cheers
ribezaz

[Lark_TheCarneline]

I am using the website, not the app.