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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 784 Views
  • 1 replies
  • 0 likes
  • 784 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1288 Views
  • 1 replies
  • 3 likes
  • 1288 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35028 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35028 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162366 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162366 Views
  • 0 replies
  • 34 likes

Hard to add song to my library when video is playing

The + sign to add a song to your library does not appear (or is more difficult to find) for songs that include videos

  • Newbie
  •      The + sign to add a song to your library does not appear (or is more difficult to find) for songs that include videos
  • Loxer
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Shuffle Doesn't Work Properly Since Last Update

Hi, I am using the Desktop App for Mac and updated it recently (maybe about 10 days ago). Since then the before awesome shuffle doesn't work properly anymore. It constantly yet randomnly keeps repeating songs once before proceeding to the next. So, s...

  • Casual Listener
  •     Hi,   I am using the Desktop App for Mac and updated it recently (maybe about 10 days ago). Since then the before awesome shuffle doesn't work properly anymore. It constantly y...
  • Loxer
  • Spotify Star
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Spotify App Blank Black Screen

Hi, First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me.As it is written in the title, I'm on MacOs and when I try to launch Spotify, I just have a blank black scree...

  • Casual Listener
  • Hi,   First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me. As it is written in the title, I'm on MacOs and...
  • Loxer
  • Spotify Star
  • 17850 Views
  • 5 replies
  • 0 likes
  • 17850 Views
  • 5 replies
  • 0 likes

Superuser Contribution Queue will not work

PlanPremiumCanada DeviceMacBook ProMacOS High Sierra(iOS 10, Android Oreo, Windows 10,etc.) When listening on my MacBook Pro and using my Samsung phone to operate as a remote control, I cannot queue songs! Used to be able to do this all the time and ...

  • Newbie
  • Plan Premium Canada   Device MacBook Pro MacOS High Sierra (iOS 10, Android Oreo, Windows 10,etc.)  When listening on my MacBook Pro and using my Samsung phone to operate as a ...
  • Jemi
  • Spotify Legend
  • 473 Views
  • 3 replies
  • 1 likes
  • 473 Views
  • 3 replies
  • 1 likes

Superuser Contribution Videos keep stopping music streams where music no longer plays

PlanPremiumCountryUSA DeviceMacBook Pro (15-inch, 2017)Operating SystemOSX My Question or Issue At work here in Silicon Valley, I'm sitting here listening to a stream on my premium plan while I work. Lately, a lot of "Hot Country". Anyway, lately the...

  • Casual Listener
  • Plan Premium Country USA   Device MacBook Pro (15-inch, 2017) Operating System OSX    My Question or Issue  At work here in Silicon Valley, I'm sitting here listening t...
  • Jemi
  • Spotify Legend
  • 557 Views
  • 4 replies
  • 0 likes
  • 557 Views
  • 4 replies
  • 0 likes

Solved!! Distorted sound when casting from mac

Macbook Pro late 2011, Sierra My Question or Issue Sound is distorted when casting from my mac. Volume can't be turned down in the app or web-browser without disconnecting chromecast first. When reconnecting volume goes back to full. This is an issue...

  • Casual Listener
  • Macbook Pro late 2011, Sierra   My Question or Issue   Sound is distorted when casting from my mac. Volume can't be turned down in the app or web-browser without disconnecting chro...
  • august9
  • Casual Listener
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Proxy settings do not work

PlanPremiumCountryDEDeviceMacbook Pro late 2016Operating SystemMacOS 10.13 My Question or Issue Proxy settings are not working on Spotify Desktop app. Can this be solved?

  • Casual Listener
  • Plan Premium Country DE Device Macbook Pro late 2016 Operating System MacOS 10.13   My Question or Issue   Proxy settings are not working on Spotify Desktop app. Can this be solv...
  • Jemi
  • Spotify Legend
  • 2011 Views
  • 6 replies
  • 1 likes
  • network
    proxy
  • 2011 Views
  • 6 replies
  • 1 likes

Superuser Contribution Certain albums never play but still visible

Hey all I understand that certain tracks are unavailable in my country, but recently I've been finding albums that won't play, but aren't greyed out or hidden by the 'hide unplayable tracks' option. The rest of my music works normally, and I was even...

  • Casual Listener
  • Hey all   I understand that certain tracks are unavailable in my country, but recently I've been finding albums that won't play, but aren't greyed out or hidden by the 'hide unplayable tracks'...
  • Guido
  • Spotify Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! iPhone app has a Home selection. Where is this on Mac Desktop?

Premium Device(iPhone 5)Operating System(iOS 10) My iPhone app has a Home menu button on the left side next to Browse, Search, Radio, Your library. This Home menu button is very handy but cannot find on my MacBook Pro Spotify app. It has all the butt...

  • Casual Listener
  •   Premium  Device (iPhone 5) Operating System (iOS 10)   My iPhone app has a Home menu button on the left side next to Browse, Search, Radio, Your library. This Home menu button...
  • Loxer
  • Spotify Star
  • 547 Views
  • 3 replies
  • 0 likes
  • 547 Views
  • 3 replies
  • 0 likes

Spotify on Desktop incredibly slow

PlanPremiumCountry Canada DeviceSamsung Galaxy 7 Operating SystemMac OS Sierra My Question or Issue Why is the desktop app for Mac so incredibly slow?? The app itself starts up no problem but when I try to search for anything it can take anywhere fro...

  • Casual Listener
  • Plan Premium Country Canada   Device Samsung Galaxy 7  Operating System Mac OS Sierra   My Question or Issue  Why is the desktop app for Mac so incredibly slow?? The app...
  • dduck
  • Regular
  • 14684 Views
  • 11 replies
  • 14 likes
  • Desktop Player
    Mac
    slow speed
  • 14684 Views
  • 11 replies
  • 14 likes

Being Online

My desktop spotify just keeps on saying im offline, but i am connected to an online wifi. I tried redownloading it, but it wouldnt work.PremiumUnited Kingdom Device: MacBook Pro My Question or Issue

  • Casual Listener
  • My desktop spotify just keeps on saying im offline, but i am connected to an online wifi. I tried redownloading it, but it wouldnt work. Premium United Kingdom   Device: MacBook Pro   ...
  • Billy-J
  • Spotify Star
  • 582 Views
  • 5 replies
  • 0 likes
  • 582 Views
  • 5 replies
  • 0 likes

Error code:4 when i installed the full old version it worked, when i updated it. It broke again

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue Unable to connect with wifi/

  • Newbie
  • Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue  Unable to connect with wifi/
  • Loxer
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Annoying pop up... hoe to getb rid please

I'm on thev premium account and am in thev UKMacbook Pro 20128)OSX High Sierra Every so of the time Iget these annoying pop pups, what do they mean, howb vto get rid please, see attatched, thanksd

  • Visitor
  • I'm on thev premium account and am in thev UK Macbook Pro 20128) OSX High Sierra   Every so of the time Iget these  annoying pop pups, what do they mean, howb vto get rid please, see ...
  • Loxer
  • Spotify Star
  • 1217 Views
  • 2 replies
  • 0 likes
  • 1217 Views
  • 2 replies
  • 0 likes

Slow connection between devices

Hello,I work on an iMac (High Sierra), and I also have a laptop running El Capitan. This laptop is connected to my speakers a few steps from my desk, so I open Spotify on both computers so they link and I can control it from my iMac.The problem is th...

  • Newbie
  •   Hello, I work on an iMac (High Sierra), and I also have a laptop running El Capitan. This laptop is connected to my speakers a few steps from my desk, so I open Spotify on both computers so ...
  • Loxer
  • Spotify Star
  • 937 Views
  • 1 replies
  • 0 likes
  • devices latency link connection
  • 937 Views
  • 1 replies
  • 0 likes

"Create Similar Playlist" function adds duplicates of songs every time

Plan: PremiumCountry: US DeviceMacbook ProOperating SystemHigh Sierra My Issue I use the "create similar playlist" function often. Every time I do, there are duplicates of songs in the playlist. Typically only one or two songs will be in the playlist...

  • Newbie
  • Plan: Premium Country: US   Device Macbook Pro Operating System High Sierra   My Issue  I use the "create similar playlist" function often. Every time I do, there are dup...
  • Loxer
  • Spotify Star
  • 765 Views
  • 1 replies
  • 2 likes
  • 765 Views
  • 1 replies
  • 2 likes

[All Platforms] Explicit Filter

I figured out a way to get songs in radio edit without having to look it up. If you scroll to the bottom of an album you will see a button that says 1 other release click it and it will say the album again. Click that and boom a whole clean album. I ...

  • Casual Listener
  • I figured out a way to get songs in radio edit without having to look it up. If you scroll to the bottom of an album you will see a button that says 1 other release click it and it will say the album...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Spotify player in Slack is not recognizing that I'm logged in

PlanPremiumDeviceMacBook Pro 2017Operating SystemmacOS 10.13.5 My Question or IssueWhen I try to play songs that are posted in Slack channels, the Spotify player is not recognizing that I'm logged in and it's only playing a sample of the song. I've t...

  • Newbie
  • Plan Premium Device MacBook Pro 2017 Operating System macOS 10.13.5   My Question or Issue When I try to play songs that are posted in Slack channels, the Spotify player is not recognizi...
  • shotage
  • Newbie
  • 2334 Views
  • 2 replies
  • 30 likes
  • authentication
    Login
    Sample
    slack
  • 2334 Views
  • 2 replies
  • 30 likes

High CPU usage on MacOS when playing from Playlist Folder

PlanPremiumCountryBelgium DeviceMacBook Pro Early 2015Operating SystemMacOS High Siera 10.13.6Spotify Desktop 1.0.85.257.g0f8531bd My Question or Issue I see high CPU usage during music streaming by Spotify. These CPU usages are up to 80% CPU. Strang...

  • Casual Listener
  • Plan Premium Country Belgium   Device MacBook Pro Early 2015 Operating System MacOS High Siera 10.13.6 Spotify Desktop 1.0.85.257.g0f8531bd   My Question or Issue  I s...
  • StijnM
  • Casual Listener
  • 2764 Views
  • 12 replies
  • 0 likes
  • 2764 Views
  • 12 replies
  • 0 likes

Friend feed is not working

PlanFreeCountry New ZealandDevice(Macbook pro, 13-inch, 2017)Operating System? unsure how to find this out ? My Question or Issue hello, my friend feed one day has just stopped working and have been trying to find a solution all week. i have tried re...

  • Casual Listener
  • Plan Free Country  New Zealand Device (Macbook pro, 13-inch, 2017) Operating System ? unsure how to find this out ?       My Question or Issue   hello, my f...
  • kat12378
  • Casual Listener
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Sort deleted tracks within playlist

Does anyone know a way of sorting/ordering deleted tracks within a playlist? I can view them fine, but I have a playlist of 10,000 songs with 1 deleted song somewhere inside it! I'm just trying to find a way of viewing it quickly before I spend time ...

  • Regular
  •   Does anyone know a way of sorting/ordering deleted tracks within a playlist? I can view them fine, but I have a playlist of 10,000 songs with 1 deleted song somewhere inside it! I'm just tryi...
  • AeroZ
  • Composer
  • 2027 Views
  • 10 replies
  • 0 likes
  • 2027 Views
  • 10 replies
  • 0 likes