Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
581 Views
1 replies
0 likes

581 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3184 Views
1 replies
0 likes

3184 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
2286 Views
1 replies
3 likes

2286 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
37127 Views
19 replies
1 likes
music stops

37127 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
163800 Views
0 replies
34 likes
Mac

163800 Views
0 replies
34 likes

Crossfades tracks when set to disabled

PlanPremium CountryUnited States Current DeviceMacbook Pro (late 2013) Current Operating SystemmacOS 10.13.4(May be happening on other systems - have not payed enough attention on my Windows desktop) My IssueTracks are crossfading as if it is set for...

TehBigA
Newbie
Plan Premium Country United States Current Device Macbook Pro (late 2013) Current Operating System macOS 10.13.4 (May be happening on other systems - have not payed en...
2018-10-24 5:00:04 PM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

erreur 11 - problème de connection

Suite à un récent nettoyage de Mon MacBook Air, j'ai été déconnectée de l'application spotify. Au moment ou j'essaye de me connecter (via facebook) ce message apparait: J'ai essayé de désisntaller, et réinstaller l'application plusieurs fois, ainsi q...

Capture d’écran 2018-10-24 à 11.36.26.png

mathoux
Newbie
Suite à un récent nettoyage de Mon MacBook Air, j'ai été déconnectée de l'application spotify. Au moment ou j'essaye de me connecter (via facebook) ce message apparait: J'ai es...
2018-10-24 11:39:17 AM
595 Views
0 replies
0 likes

595 Views
0 replies
0 likes

Superuser Contribution Local Files not downloading IOS 2018

PlanPremiumCountry UKDeviceIPhone 7, IMacOperating SystemIOS 11 My Question or Issue Ive made this thread because all other local files not downloading questions are outdated or not for mac. Right ive tried this:- Turn off firewall- Using hotspot to ...

-henners05-
Music Fan
Plan Premium Country UK Device IPhone 7, IMac Operating System IOS 11 My Question or Issue Ive made this thread because all other local files not downloading questi...
2018-08-29 11:45:45 PM
2018-10-23 4:55:58 PM
-henners05-
Music Fan
3572 Views
11 replies
0 likes
local files
Local files for Spotify Mobile
Local files not downloading 2018

3572 Views
11 replies
0 likes

Solved!! Shuffle not working for Songs or Daily Mix

Shuffle isn't working on Songs or Daily Mix. Did you discontinue it? I've included a screen shot so you can see the shuffle option is blurred out. Not happy about this. PlanPremiumCountryUSA DeviceMac DesktopOperating SystemMac Sierra 10.12 My Questi...

MzLoretta
Casual Listener
Shuffle isn't working on Songs or Daily Mix. Did you discontinue it? I've included a screen shot so you can see the shuffle option is blurred out. Not happy about this. Plan Premium ...
2018-10-22 1:17:44 AM
2018-10-23 1:39:08 AM
frapo
Gig Goer
12810 Views
5 replies
0 likes

12810 Views
5 replies
0 likes

Problems with OS X Spotify player and Sonos Connectivity

Hi, I'm running the following: OS X El Capitan 10.11.6Spotify 1.0.91.183.g259b84fa For some reason, I'm unable to successfully connect to my Sonos system (pair of Play:1s). I've tried uninstalling Spotify and re-installing the app; unplugging and res...

landlocker
Newbie
Hi, I'm running the following: OS X El Capitan 10.11.6 Spotify 1.0.91.183.g259b84fa For some reason, I'm unable to successfully connect to my Sonos system (pair of Play:1s). I...
2018-10-22 9:05:34 PM
373 Views
0 replies
1 likes

373 Views
0 replies
1 likes

Local Files not showing up in iPhone

PlanPremiumCountryNetherlands DeviceMacbook Pro Early 2015 Retina Operating SystemMacOs Mojave My Question or Issue When I try to add a new local file to a playlist, it would not appear at all on my iPhone. I have both the playlist set to "download" ...

Andrea_Mertaadi
Casual Listener
Plan Premium Country Netherlands Device Macbook Pro Early 2015 Retina Operating System MacOs Mojave My Question or Issue When I try to add a new local file t...
2018-10-21 6:12:18 PM
2018-10-21 8:51:24 PM
JonLewis1
Newbie
11446 Views
1 replies
3 likes

11446 Views
1 replies
3 likes

Last.FM won't scrobble Spotify tracks

Spotify Free1.0.91.183.g259b84faUSAMacbook Pro early 2011iOS 10.13.6 High SierraLast.FM 2.1.37a I don't run Spotify often because it tends to load very slowly. Around mid-September I tried listening to a new album and I realized that, unlike only a f...

wheredidjennygo
Newbie
Spotify Free 1.0.91.183.g259b84fa USA Macbook Pro early 2011 iOS 10.13.6 High Sierra Last.FM 2.1.37a I don't run Spotify often because it tends to load very slowly. Around mid-September...
2018-10-20 10:02:30 PM
2018-10-21 3:29:38 AM
Bethany_Dawn
Community Legend
850 Views
1 replies
0 likes

850 Views
1 replies
0 likes

Clicking playlist folder arrow does nothing

PlanPremium CountryUSA DeviceWindows, MacBook Pro, Mac Mini Operating SystemWindows 10, macOS Mojave My Question or Issue Many times, but not always, when I click the arrow to expand a playlist folder, the animation finishes but nothing shows up unde...

ackmanx
Music Fan
Plan Premium Country USA Device Windows, MacBook Pro, Mac Mini Operating System Windows 10, macOS Mojave My Question or Issue Many times, but not always...
2018-10-21 3:17:13 AM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Resume on relaunch or restart

Plan: PremiumCountry: USA DeviceMacbook Pro late 2016Operating SystemMacOS 10.13.6 My Question or IssueEach time I relaunch the Mac client, I see the Browse view. Is there a way to "resume" position and task, as with Chrome, Word, etc? eg: I open the...

lbdsgn
Music Fan
Plan: Premium Country: USA Device Macbook Pro late 2016 Operating System MacOS 10.13.6 My Question or Issue Each time I relaunch the Mac client, I see the Browse view.&nbs...
2018-10-16 6:33:04 AM
2018-10-20 9:53:11 AM
lbdsgn
Music Fan
708 Views
2 replies
0 likes

708 Views
2 replies
0 likes

Font Rendering Issues on Mac Desktop App for Greek language

Brief description of the issue:There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to another font or there is something wrong with the font r...

wolfkain
Newbie
Brief description of the issue: There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to ano...
2018-10-16 7:06:40 PM
2018-10-20 2:01:28 AM
Loxer
Community Legend
608 Views
1 replies
0 likes
font
greek
language
Rendering

608 Views
1 replies
0 likes

Jumpy music playing

Plan: PremiumCountry: USA Device: Mac Pro running MacOS 10.13.6 Running Sportify app. I've been experiencing jumpy music while listening to Spotify at work, like the music is very lacky. I'm pretty sure there is no internet problem because I work for...

adayday
Casual Listener
Plan: Premium Country: USA Device: Mac Pro running MacOS 10.13.6 Running Sportify app. I've been experiencing jumpy music while listening to Spotify at work, like the...
2018-10-15 11:54:41 PM
2018-10-20 1:25:24 AM
Loxer
Community Legend
460 Views
1 replies
1 likes

460 Views
1 replies
1 likes

How to use Spotify Application on Mac Mojave without giving control of computer.

How do I use the Spotify Application on Mac Mojave without giving it control of my computer. I do not need accessibility options. Irritated.

Tigs99
Casual Listener
How do I use the Spotify Application on Mac Mojave without giving it control of my computer. I do not need accessibility options. Irritated.
2018-10-14 11:27:07 AM
2018-10-20 1:23:05 AM
Loxer
Community Legend
5600 Views
1 replies
1 likes
Running

5600 Views
1 replies
1 likes

Anyone know how to block someone on Spotify?

Anyone know how to block another user? I have someone following me that I don't want to follow me.

aidantyler
Music Fan
Anyone know how to block another user? I have someone following me that I don't want to follow me.
2018-10-16 4:49:16 PM
2018-10-18 5:44:50 PM
Bethany_Dawn
Community Legend
1244 Views
1 replies
0 likes

1244 Views
1 replies
0 likes

Solved!! Pause button not working/log in and have to choose between ubuntu or my iphone

Premium accountCountry Germany Device(iPhone 5s and MacBook Air (13-inch, Mid 2013))Operating System OS Yosemite 10.10.5 when i log in to spotify from my macbook air and from my iphone 5s, it gives me two options : Listening on ubuntu or listen on th...

polidino
Casual Listener
Premium account Country Germany Device (iPhone 5s and MacBook Air (13-inch, Mid 2013)) Operating System OS Yosemite 10.10.5 when i log in to spotify fr...
2018-10-12 9:52:20 PM
2018-10-18 11:36:26 AM
polidino
Casual Listener
719 Views
3 replies
0 likes

719 Views
3 replies
0 likes

[BUG] Navigating songs selects a random one

PlanPremium CountryGermany DeviceMacBook Air '17 Operating SystemMac OS High Sierra My Question or IssueBrief description of the issue: Double click on a song, or using navigation >> [next] << [previous] plays a random song on the list. Video recordi...

stefstoilov
Newbie
Plan Premium Country Germany Device MacBook Air '17 Operating System Mac OS High Sierra My Question or Issue Brief description of the issue: Double ...
2018-10-16 5:31:51 PM
328 Views
0 replies
1 likes

328 Views
0 replies
1 likes

Problems with loading playlist and e.t.c

PlanPremiumCountry EstoniaDeviceiMacOperating SystemMojave My Question or Issue.Most of the time playlists are not loaded on iMac. Same happened with some artists/albums. Sometime it should take up to 10 minutes to load the list. Please help to solve...

dvalerij
Casual Listener
Plan Premium Country Estonia Device iMac Operating System Mojave My Question or Issue. Most of the time playlists are not loaded on iMac. Same happened with some artists/albu...
2018-10-01 9:17:03 AM
2018-10-16 1:37:38 PM
dvalerij
Casual Listener
1143 Views
4 replies
0 likes

1143 Views
4 replies
0 likes

Autoplay not working anymore

PlanPremiumCountry USDeviceMacbook Pro early 2011Operating SystemmacOS Sierra My Question or Issue Autoplay - one of my absolute favorite features - was working 2 days ago and now is not. I noticed it stopped working once I added and used Spotify on ...

amypienta
Newbie
Plan Premium Country US Device Macbook Pro early 2011 Operating System macOS Sierra My Question or Issue Autoplay - one of my absolute favorite features - was workin...
2018-09-16 12:23:39 AM
2018-10-15 12:13:44 AM
daronjp
Newbie
3077 Views
4 replies
9 likes

3077 Views
4 replies
9 likes

Weird message when submitting: The message body contains [date time], which is not permitted...

I'd put the text in here but the forum won't allow it! Submitted a message with two pictures in the message. They had filenames like "Greenshot [date time].png" which seems to be triggering some profanity filter. That filter appears to be broken. Sub...

chizdippler
Gig Goer
I'd put the text in here but the forum won't allow it! Submitted a message with two pictures in the message. They had filenames like "Greenshot [date time].png" which seems to b...
2018-10-15 8:46:00 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Bug: concert not showing in artist feed

Premium, USA DeviceMacbook Pro 2017Operating SystemOSX 10.13.6 Spotify 1.0.91.183.g259b84fa Concert link: http://www.ticketfly.com/event/1719284-st-paul-broken-bones-portland/ The concert is not showing in the artists concert feed or my feed. I am fo...

chizdippler
Gig Goer
Premium, USA Device Macbook Pro 2017 Operating System OSX 10.13.6 Spotify 1.0.91.183.g259b84fa Concert link: http://www.ticketfly.com/event/1719284-st-...
2018-10-15 8:40:22 PM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

Saving an album bumps the artist to the top of Recently Added [artists]

PlanPremiumCountryUSA DeviceMacbook Pro 15" late 2013 Operating SystemMacOS 10.13.6 My Question or Issue I'm seeing a behavior which I believe is a bug where saving an album, even for an artist that I've followed for a long time, bumps that artist to...

the00guy7
Casual Listener
Plan Premium Country USA Device Macbook Pro 15" late 2013 Operating System MacOS 10.13.6 My Question or Issue I'm seeing a behavior which I believe is a bug where...
2018-10-15 5:46:58 PM
237 Views
0 replies
1 likes

237 Views
0 replies
1 likes

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