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Desktop (Mac)

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Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • Bubbert
  • Casual Listener
  • 33049 Views
  • 16 replies
  • 1 likes
  • Error
    music stops
  • 33049 Views
  • 16 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161317 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161317 Views
  • 0 replies
  • 34 likes

Friend Feed not working

My friend feed stopped working today. I click try again but it will not load. I tried logging into my other account and the friend feed worked perfectly on that account. Note that I did use the other account on the same laptop. I'm using Spotify Free...

  • Casual Listener
  • My friend feed stopped working today. I click try again but it will not load. I tried logging into my other account and the friend feed worked perfectly on that account. Note that I did use the other...
  • randycool279
  • Casual Listener
  • 635 Views
  • 3 replies
  • 0 likes
  • 635 Views
  • 3 replies
  • 0 likes

Solved!! I can't play a song

PremiumBrazil Device (Macbook Air 13.3", Motorola Moto Z) Ok, I'm really upset right now, because i just cannot play the song i want to.Everytime i try to play this song or any other song from this band EVERY, and I'm not kidding, device logged on my...

  • Regular
  • Premium Brazil   Device   (Macbook Air 13.3", Motorola Moto Z)   Ok, I'm really upset right now, because i just cannot play the song i want to. Everytime i try to play this son...
  • Bittencourt
  • Spotify Star
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

Favorite Songs Tab (HELP!) Where are my Saved Songs!?

I am absolutely fed up with Spotify. This is the second thing that has happened to me that has made me reconsider having the service.I had thousands of songs under my saved "Songs" tab. I log in to my desktop app on my Mac today and it is now called ...

  • Regular
  • I am absolutely fed up with Spotify. This is the second thing that has happened to me that has made me reconsider having the service. I had thousands of songs under my saved "Songs" tab. I log in to...
  • Loxer
  • Spotify Star
  • 11052 Views
  • 1 replies
  • 1 likes
  • 11052 Views
  • 1 replies
  • 1 likes

Top of the list

Recently i've created an new account and i wanted my old songs on my new account. So i copied it to my new playlist, but if i add songs now it gets to the bottom of all the songs so between my old songs. And i don't want to drag it al the way up to t...

  • Casual Listener
  • Recently i've created an new account and i wanted my old songs on my new account. So i copied it to my new playlist, but if i add songs now it gets to the bottom of all the songs so between my o...
  • -_tdetjr7at0s
  • Casual Listener
  • 578 Views
  • 5 replies
  • 0 likes
  • 578 Views
  • 5 replies
  • 0 likes

Major issues immediately after update

PlanPremiumVersion1.0.84.344.gfc674f6f DeviceMacbook Pro early 2015)Operating SystemmacOS Sierra 10.12.6 My Question or IssueImmediately after updating the desktop app I have encountered several issues making it unusable. 50% of the time I get a blac...

  • Newbie
  • Plan Premium Version 1.0.84.344.gfc674f6f   Device Macbook Pro early 2015) Operating System macOS Sierra 10.12.6   My Question or Issue Immediately after updating the deskto...
  • rorymbritt
  • Casual Listener
  • 1260 Views
  • 7 replies
  • 3 likes
  • 1260 Views
  • 7 replies
  • 3 likes

Solved!! 'Songs' tab inaccessible

PlanPremiumCountryPolandDeviceMacBook Pro 13 inch with Touch Bar, 2017Operating SystemmacOS High Sierra 10.13.5Spotify Version1.0.84.344.gfc674f6f My Question or IssueSince yesterday my 'Songs' tab on my Macbook appears empty. When I open it for the ...

  • Casual Listener
  • Plan Premium Country Poland Device MacBook Pro 13 inch with Touch Bar, 2017 Operating System macOS High Sierra 10.13.5 Spotify Version 1.0.84.344.gfc674f6f   My Question or Issue...
  • Loxer
  • Spotify Star
  • 1360 Views
  • 5 replies
  • 0 likes
  • 1360 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why can't I see the cover or title of an album or playlist at the top when I click on it?

For some reason, whenever I click on an album or playlist, I can't see the cover or name. It is visible only after I scroll down. I also can't my profile/profile pictures.

  • Newbie
  •  For some reason, whenever I click on an album or playlist, I can't see the cover or name. It is visible only after I scroll down. I also can't my profile/profile pictures.
  • Alfredo
  • Roadie
  • 769 Views
  • 1 replies
  • 0 likes
  • Album Cover
    Mac Desktop
    Playlist
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abysmal performance

This has been an issue for a long time, but now it's getting worse. The desktop app seems to decide at some point to give me a black screen; searching for anything just leaves a perpetual loading icon, literally nothing works after a few minutes. It ...

  • Newbie
  • This has been an issue for a long time, but now it's getting worse. The desktop app seems to decide at some point to give me a black screen; searching for anything just leaves a perpetual loading ico...
  • Alfredo
  • Roadie
  • 500 Views
  • 1 replies
  • 1 likes
  • 500 Views
  • 1 replies
  • 1 likes

Thumbs Up/Thumbs Down Missing

Plan: FreeCountry: United StatesDevice: MacBook Air (Late 2017)Operating System: iOS 10.13.5 My Question or Issue:The thumbs up and thumbs down buttons seem to have disappeared from my various playlist radio stations as well as artist radio stations ...

Screen Shot 2018-07-06 at 6.29.16 PM.png Screen Shot 2018-07-06 at 6.37.49 PM.png
  • Casual Listener
  • Plan: Free Country: United States Device: MacBook Air (Late 2017) Operating System: iOS 10.13.5   My Question or Issue: The thumbs up and thumbs down buttons seem to have disappeared ...
  • Loxer
  • Spotify Star
  • 15073 Views
  • 5 replies
  • 12 likes
  • 15073 Views
  • 5 replies
  • 12 likes

Superuser Contribution Removal of desktop notifications

On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to shift our focus to email and push notifications. We are a...

  • Spotify
  • Spotify
  • On May 15th, we will be turning off the in-app notifications "bell" on desktop.  We are continuously working to improve and simplify our notifications features, and this change will allow us to...
  • fishko17
  • Regular
  • 74891 Views
  • 1243 replies
  • 25 likes
  • Mac
    Windows
  • 74891 Views
  • 1243 replies
  • 25 likes

Continually says I am offline

whenever a trader use my Spotify Premium on my apple laptop is states that I am offline even though Wi-Fi is connectedPlanPremiumCountry UsaDevice(Macbook Pro late 2010) My Question or Issue

  • Newbie
  • whenever a trader use my Spotify Premium on my apple laptop is states that I am offline even though Wi-Fi is connected Plan Premium Country  Usa Device (Macbook Pro late 2010)   My ...
  • Loxer
  • Spotify Star
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play this content while connected to another device

Hey there, I've seen multpile posts similar to this but can't find the right answer to my problem. After struggling and fideling around for 30 minutes I finally managed to get a song from my local library downloaded onto my phone, up until now all go...

  • Newbie
  • Hey there,   I've seen multpile posts similar to this but can't find the right answer to my problem. After struggling and fideling around for 30 minutes I finally managed to get a song from my...
  • Alfredo
  • Roadie
  • 2494 Views
  • 1 replies
  • 0 likes
  • 2494 Views
  • 1 replies
  • 0 likes

Solved!! Playcounts no longer shown?

Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now. Is this a new update, or an issue with my Spotify?

  • Casual Listener
  • Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now.    Is this a new update, or an issue ...
  • Loxer
  • Spotify Star
  • 984 Views
  • 5 replies
  • 0 likes
  • playcount
    popularity bar
    Stream count
  • 984 Views
  • 5 replies
  • 0 likes

artist follow button

where has the artist follow button dissapeared to ? follow button ?PlanFree/PremiumCountry Devicemac book pro os high sierra Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Screen Shot 2018-07-06 at 17.03.23.png
  • Newbie
  • where has the artist follow button dissapeared to ?  follow button ? Plan Free/Premium Country   Device mac book pro os high sierra  Operating System (iOS 10, Android&nbsp...
  • Loxer
  • Spotify Star
  • 4686 Views
  • 1 replies
  • 1 likes
  • 4686 Views
  • 1 replies
  • 1 likes

Album artwork has disappeared from the bottom left hand of the screen

Premuim IOS 10 My Question or Issue is that the album cover artwork has dissapeared from the bottom left hand of the screen that shows the current song that is being played. Can anyone help me get this back? Many thanks

  • Casual Listener
  •   Premuim IOS 10      My Question or Issue is that the album cover artwork has dissapeared from the bottom left hand of the screen that shows the current song that is being pl...
  • Loxer
  • Spotify Star
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

copy link not working - trying to share song

Plan Paid plan DeviceMacbook Pro 2017Operating System(iOS 10.13.5) My Question or Issue I looked up the directions for this.but this does not workClick Copy Song Link to paste the link wherever you like. Click on something you'd like to share, or rig...

  • Casual Listener
  • Plan   Paid plan   Device Macbook Pro 2017 Operating System (iOS 10.13.5)   My Question or Issue  I looked up the directions for this. but this does not work Cli...
  • stormtrooper
  • Casual Listener
  • 1776 Views
  • 1 replies
  • 0 likes
  • 1776 Views
  • 1 replies
  • 0 likes

Spotify never keep it's own desktop (multi desktop)

Hello ! Something really boring with spotify, when you use multiple desktop, you can right click onto the spotify icon onto the dock, and program it to always use a particular desktop number… but the reality is that spotify never keep it's own deskto...

  • Casual Listener
  • Hello !   Something really boring with spotify, when you use multiple desktop, you can right click onto the spotify icon onto the dock, and program it to always use a particular desktop number...
  • Loxer
  • Spotify Star
  • 542 Views
  • 3 replies
  • 0 likes
  • 542 Views
  • 3 replies
  • 0 likes

Solved!! Songs has disappeared from Your Library

PlanPremiumCountryUSA DeviceMacBookPro14,2Operating System10.12.6 My Question or Issue This morning the Songs section has disappeared from the You Library sidebar on my Mac native application. They are still there on my mobile app. How do I restore i...

  • Newbie
  • Plan Premium Country USA   Device MacBookPro14,2 Operating System 10.12.6   My Question or Issue  This morning the Songs section has disappeared from the You Library sidebar...
  • Rojodi
  • Newbie
  • 2141 Views
  • 4 replies
  • 0 likes
  • 2141 Views
  • 4 replies
  • 0 likes

New update, deleted last few weeks of saved songs

PlanPremiumCountry : Canada DeviceMacbook Pro 2018 Operating SystemiOS 10.13 My Question or Issue I recently updated my Spotify application on my mac book but when it updated it deleted the songs I had favourited over the last two weeks. I haven't up...

  • Newbie
  •   Plan Premium Country : Canada    Device Macbook Pro 2018  Operating System iOS 10.13   My Question or Issue  I recently updated my Spotify application&...
  • Loxer
  • Spotify Star
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Spotify won't open anymore | Macbook Air

EDIT: I updated my Mac to OS X High Sierra (version 10.13.5). Spotify still doesn't work.Device: Macbook Air 11" Mid 2012I've had Spotify on my laptop for six years, but last week it just didn't want to open anymore. I've tried deleting the entire ap...

  • Regular
  • EDIT: I updated my Mac to OS X High Sierra (version 10.13.5). Spotify still doesn't work. Device: Macbook Air 11" Mid 2012 I've had Spotify on my laptop for six years, but last week it just di...
  • Grifffx
  • Regular
  • 44273 Views
  • 9 replies
  • 5 likes
  • app crashes
    app not working
    App shuts down
    Re-install
    Spotify Connect Desktop
    Spotify crash
    Spotify Doesn't Work
    Spotify Premium crash
  • 44273 Views
  • 9 replies
  • 5 likes