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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Desktop (Mac)

Discuss Spotify for Mac

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Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2760 Views
  • 1 replies
  • 0 likes
  • 2760 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5200 Views
  • 1 replies
  • 0 likes
  • 5200 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3716 Views
  • 1 replies
  • 3 likes
  • 3716 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39717 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39717 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165539 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165539 Views
  • 0 replies
  • 35 likes

Solved!! Friend activity and scrobbling to last.fm doesn't work

I've tried everything, but my friends can't see me listening to music on spotify and the connecting to last.fm is not working. No private session activated and my settings allow others to see my activity. Restarting won't work, even tried reinstallin...

  • Newbie
  • I've tried everything, but my friends can't see me listening to music on spotify and the connecting to last.fm is not working. No private session activated and my settings allow others to see my acti...
  • Sebasty
  • Community Legend
  • 1443 Views
  • 1 replies
  • 1 likes
  • 1443 Views
  • 1 replies
  • 1 likes

Cannot play songs that are in local files

When a playlist includes a song that I already have in iTunes, I get a message saying that the song can't be played. It won't stream the song from Spotify or play the local version from iTunes. I have tried changing the settings for playing local fil...

  • Newbie
  • When a playlist includes a song that I already have in iTunes, I get a message saying that the song can't be played.  It won't stream the song from Spotify or play the local version from iTunes....
  • 325 Views
  • 0 replies
  • 0 likes
  • Windows
  • 325 Views
  • 0 replies
  • 0 likes

Unable to listen to just one artist

So, I'm having this really strange issue where I can't listen to one specific artist, not only on my desktop but also on my mobile device. For some reason, only with any Kendrick Lamar song made by him, I can't listen to! I can listen to songs featur...

  • Newbie
  • So, I'm having this really strange issue where I can't listen to one specific artist, not only on my desktop but also on my mobile device.   For some reason, only with any Kendrick Lamar song ...
  • Ariston
  • Regular
  • 483 Views
  • 2 replies
  • 2 likes
  • 483 Views
  • 2 replies
  • 2 likes

Spotify 1.0.65.320 sluggish on MacOS 10.13

Hi,I've just updated Spotify to the latest version and it's slooooooowww! It takes a few seconds to respond to every click. The streaming is normal however. The previous version was just fine, i'll try to revert to it. Waiting for an update.Thanks

  • Casual Listener
  • Hi, I've just updated Spotify to the latest version and it's slooooooowww! It takes a few seconds to respond to every click. The streaming is normal however.  The previous version was jus...
  • 245 Views
  • 0 replies
  • 0 likes
  • Mac
  • 245 Views
  • 0 replies
  • 0 likes

Solved!! Can't play Metallica

I can't play any Metallica song. Spotify says "this song is not available". I tried everything and I also tried reinstalling Spotify. Just Metallica songs won't play in any way. What's the matter?

  • Casual Listener
  • I can't play any Metallica song.   Spotify says "this song is not available".   I tried everything and I also tried reinstalling Spotify.    Just Metallica songs won't play ...
  • MarcoBux
  • Casual Listener
  • 2629 Views
  • 7 replies
  • 4 likes
  • 2629 Views
  • 7 replies
  • 4 likes

Songs stop and start constantly.

It's happened a few times, but I've been trying to listen to my studying music and the songs just stop and start, stop and start, every couple of seconds. The stopping is accompanied by a small crackling noise, so it sounds like signal on a radio goi...

  • Casual Listener
  • It's happened a few times, but I've been trying to listen to my studying music and the songs just stop and start, stop and start, every couple of seconds. The stopping is accompanied by a small crack...
  • flanclanman
  • Casual Listener
  • 854 Views
  • 3 replies
  • 0 likes
  • 854 Views
  • 3 replies
  • 0 likes

Esta música não esta disponível. Se você tiver o arquivo no computado, é possível importa-lo.

Precisei desinstalar o spotify e quando instalei novamente não consegui executar nenhuma música. O que devo fazer? O que esta acontecendo? Possuo uma conta premium.

  • Newbie
  •   Precisei desinstalar o spotify e quando instalei novamente não consegui executar nenhuma música. O que devo fazer? O que esta acontecendo? Possuo uma conta premium.  
  • joaocoelh0
  • Casual Listener
  • 1879 Views
  • 3 replies
  • 0 likes
  • 1879 Views
  • 3 replies
  • 0 likes

Search Not Working

Search stops working after about 2 minutes in desktop (Mac) version. When it stops, nothing about search loads, there's just the spinning ring. The search bar doesn't auto-populate either. Nothing happens. Everything else works fine. Restart Spotify,...

  • Newbie
  • Search stops working after about 2 minutes in desktop (Mac) version. When it stops, nothing about search loads, there's just the spinning ring. The search bar doesn't auto-populate either. Nothing ha...
  • brianhancill
  • Gig Goer
  • 438 Views
  • 1 replies
  • 0 likes
  • Mac
  • 438 Views
  • 1 replies
  • 0 likes

wordpress embeded player showing as link

Everytime I write a post on wordpress the embeded player shows correctly then once I post it it becomes an open: link and not an embeded player. I've taken off the hyperlink and tried everything I can see on other's issue messages and nothing is work...

  • Newbie
  • Everytime I write a post on wordpress the embeded player shows correctly then once I post it it becomes an open: link and not an embeded player. I've taken off the hyperlink and tried everything I ca...
  • 325 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 325 Views
  • 0 replies
  • 0 likes

Solved!! How to download the "Your Music" on mac

Hello, I am able to download playlist songs, but when I want to download the "Your Music" i do not have the option to download the music. Would really love if I could download these as I am getting my Mac and Spotify ready for school.

  • Newbie
  • Hello, I am able to download playlist songs, but when I want to download the "Your Music" i do not have the option to download the music. Would really love if I could download these as I am getting m...
  • haleybob729
  • Newbie
  • 52526 Views
  • 3 replies
  • 0 likes
  • 52526 Views
  • 3 replies
  • 0 likes

Play all tracks in Your Library > Albums as a playlist

Is there an easy way to play all my favorite tracks in Your Library > Albums (or in web version Your Music > Albums) as a playlist? The only way I've found is to add all tracks to a new playlist created by me but it easily becomes outdated as soon as...

  • Casual Listener
  • Is there an easy way to play all my favorite tracks in Your Library > Albums (or in web version Your Music > Albums) as a playlist?   The only way I've found is to add all trac...
  • 331 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 331 Views
  • 0 replies
  • 0 likes

How to recover my deleted songs (not playlists) ?

Hi, Yesterday, I accidently deleted all my songs in the section "YOUR MUSIC". Is there a solution to recover all my songs please ? Thank you for your help.

  • Casual Listener
  • Hi,   Yesterday, I accidently deleted all my songs in the section "YOUR MUSIC".   Is there a solution to recover all my songs please 😞 ?   Thank you for your help.
  • Logicman86
  • Newbie
  • 110034 Views
  • 10 replies
  • 0 likes
  • Mac
  • 110034 Views
  • 10 replies
  • 0 likes

Solved!! Spotify freezing on latest release? Report it here.

Hey everyone, As we're rolling out a new release of Spotify for desktops - v0.8.4 - we're keen to stay on top of any bugs that may have crept in while we weren't looking. We hate bugs. So if you're having problems please use the following template to...

  • Community Legend
  • Hey everyone,   As we're rolling out a new release of Spotify for desktops - v0.8.4 - we're keen to stay on top of any bugs that may have crept in while we weren't looking. We hate bugs. &...
  • deavon20
  • Casual Listener
  • 23684 Views
  • 250 replies
  • 1 likes
  • 23684 Views
  • 250 replies
  • 1 likes

search (by label) no longer functional

If you search by label (e.g. In+the+Red) the results are essentially worthless now. Numerous albums, songs, and artists no longer show up in results (and when you click-through to categories). Search seems to have gone downhill a few releases ago.

  • Gig Goer
  • If you search by label (e.g. In+the+Red) the results are essentially worthless now.  Numerous albums, songs, and artists no longer show up in results (and when you click-through to categories).&...
  • 191 Views
  • 0 replies
  • 0 likes
  • Mac
  • 191 Views
  • 0 replies
  • 0 likes

Superuser Contribution permanently remove the "discover weekly" playlist?

Spotify -- I didn't opt into this feature. You are damaging my user content -- my playlists -- without permission. Please tell me how to permanently remove this advertising from my "Premium" account. I pay for no ads. This is in my face at the top of...

  • Roadie
  • Spotify -- I didn't opt into this feature. You are damaging my user content -- my playlists -- without permission.   Please tell me how to permanently remove this advertising from my "Premium"...
  • TomaszZZZ1
  • Newbie
  • 5453 Views
  • 10 replies
  • 3 likes
  • Windows
  • 5453 Views
  • 10 replies
  • 3 likes

Minilyric plugins for spotify wasn't installed properly

hey, i installed minilyric.. it says that minilyric is a plugin fro spotify..minilyric ask me to choose the installation path manually and after i did it, minilyric keep saying that spotify plugin wasn't installed properly..what should i do?thanks

  • Newbie
  • hey, i installed minilyric.. it says that minilyric is a plugin fro spotify.. minilyric ask me to choose the installation path manually and after i did it, minilyric keep saying that spotify plugin ...
  • The_Argentinian
  • Casual Listener
  • 10454 Views
  • 8 replies
  • 6 likes
  • 10454 Views
  • 8 replies
  • 6 likes

Minilyrics

Hello everbody. I've been using an app called Minilyrics and since a few updates, the app couldn't work fine again. Has someone been using this app and experimented this? If so, could it be fixed?Thanks!!

  • Casual Listener
  • Hello everbody. I've been using an app called Minilyrics and since a few updates, the app couldn't work fine again. Has someone been using this app and experimented this? If so, could it be fixed? T...
  • The_Argentinian
  • Casual Listener
  • 16448 Views
  • 12 replies
  • 8 likes
  • Windows
  • 16448 Views
  • 12 replies
  • 8 likes

music stops playing when commercial starts

The home depot commercial comes up, won't play, so it essentially locks up and i can't listen to anything. I then have to restart the program for it to work again. Home depot commercials come on a lot, so I'm frequently restarting. This is a huge inc...

  • Casual Listener
  • The home depot commercial comes up, won't play, so it essentially locks up and i can't listen to anything. I then have to restart the program for it to work again. Home depot commercials come on a lo...
  • jjc289
  • Newbie
  • 1641 Views
  • 12 replies
  • 0 likes
  • Mac
  • 1641 Views
  • 12 replies
  • 0 likes

Solved!! lost all songs suddenly,NOT PLAYLIST,ALL MY MUSIC IN SONGS FOLDER-perdidas todas las canciones

He estado usando spotify todo el dia y hace media hora derrepente,sin haber modificado nada he perdido todas las canciones añadidas en la seccion ´´canciones´´ no las playlist,que se pueden recuperar desde la web,tambien conservo todos los artistas q...

  • Music Fan
  • He estado usando spotify todo el dia y hace media hora derrepente,sin haber modificado nada he perdido todas las canciones añadidas en la seccion ´´canciones´´ no las playlist,que se pueden recuperar...
  • xari_67
  • Newbie
  • 757 Views
  • 3 replies
  • 0 likes
  • Windows
  • 757 Views
  • 3 replies
  • 0 likes

Create a similar playlist isn't working

It's a Playlsit that I have created and I'm trying to create a similar one (on a MacBook) but it's not working. The option isn't blanked out, but nothing happens when I click it. How can I fix this?

  • Visitor
  • It's a Playlsit that I have created and I'm trying to create a similar one (on a MacBook) but it's not working. The option isn't blanked out, but nothing happens when I click it. How can I fix this?
  • 327 Views
  • 0 replies
  • 2 likes
  • Mac
  • 327 Views
  • 0 replies
  • 2 likes