Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 28966 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 28966 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 159448 Views
  • 0 replies
  • 34 likes
  • Mac
  • 159448 Views
  • 0 replies
  • 34 likes

Solved!! Unable to access account overseas

Hello, I can't access my account overseas after entering correct username and password. It prompts the message that for a free trial subscription, we can only use it overseas for 14days. Help me to get my access back as I m overseas for 2-3 months. H...

  • Newbie
  • Hello, I can't access my account overseas after entering correct username and password. It prompts the message that for a free trial subscription, we can only use it overseas for 14days. Help me to g...
  • osornios
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • Mac
  • 348 Views
  • 1 replies
  • 0 likes

Problems with notifications

I dont get any notifications on the artists that I'm following what so ever. Is this a known problem, or does any of you know how to fix it? It would be highly appreciated.(I'm new here on the spotify forum, so sorry if I posted the wrong place or so...

  • Casual Listener
  • I dont get any notifications on the artists that I'm following what so ever. Is this a known problem, or does any of you know how to fix it? 🙂 It would be highly appreciated. (I'm new here on the...
  • GooMoonRyongg
  • Newbie
  • 546 Views
  • 8 replies
  • 4 likes
  • Mac
  • 546 Views
  • 8 replies
  • 4 likes

Installation failed for Mac version 10.11.5

Hello! I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5. I receive the following error and have tried to re-download the package multiple times. Please help!

Screen Shot 2016-05-19 at 5.14.24 PM.png
  • Newbie
  • Hello!  I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5.  I receive the following error and have tried to re-download the packag...
  • MattSuda
  • Spotify Star
  • 513 Views
  • 2 replies
  • 0 likes
  • Mac
  • 513 Views
  • 2 replies
  • 0 likes

Strange problem: If I've used Spotify on iPhone I can't play on desktop

If I listen on Spotify on mobile, then STOP the music and try to listen on my Mac, I get a message saying Spotify can't play (it won't play any music at all), and I have to restart. However, if I use Spotify Connect; I just let Spotify on my phone co...

  • Music Fan
  • If I listen on Spotify on mobile, then STOP the music and try to listen on my Mac, I get a message saying Spotify can't play (it won't play any music at all), and I have to restart.  ...
  • 72dpi
  • Music Fan
  • 459 Views
  • 2 replies
  • 0 likes
  • Mac
  • 459 Views
  • 2 replies
  • 0 likes

Can't play current song - Error on both Mac and Windows clients

Routinely, nearly every day now, I am presented with an error message on various songs that state "Can't play current song". This occurs on both Mac and Windows clients. The Windows Client version is: 1.0.29.90.g200ff544, and the Mac is at work. Rest...

  • Music Fan
  • Routinely, nearly every day now, I am presented with an error message on various songs that state "Can't play current song". This occurs on both Mac and Windows clients. The Windows Client version is...
  • 143 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 143 Views
  • 0 replies
  • 0 likes

Spotify 1.0.24.104 doesn't work behind https proxy

I've updated this morning from 1.0.21 to 1.0.24 (Ubuntu, but the same on OSX El Capitan), and I cannot set https proxy, only http. So, Spotify client could not connect anymore. WTF guys? Do you test the code you write? I'm paying for a Premium accoun...

  • Music Fan
  • I've updated this morning from 1.0.21 to 1.0.24 (Ubuntu, but the same on OSX El Capitan), and I cannot set https proxy, only http. So, Spotify client could not connect anymore.   WTF guys...
  • altefe4
  • Newbie
  • 1390 Views
  • 7 replies
  • 8 likes
  • Mac
  • 1390 Views
  • 7 replies
  • 8 likes

Log in problems

I'm trying to log in and I put my username and password and then I hit log in. Then I get an error box saying "account already created with this username". I'm not trying to open a new account, I'm just trying to login

  • Casual Listener
  • I'm trying to log in and I put my username and password and then I hit log in. Then I get an error box saying "account already created with this username". I'm not trying to open a new account, I'm j...
  • anjieeeeeeeeee
  • Roadie
  • 176 Views
  • 2 replies
  • 0 likes
  • Mac
  • 176 Views
  • 2 replies
  • 0 likes

Album won't play

Drakes new album won't play on my iPhone 6+Come one y'all! Pandora has their **bleep** together, fix it.

  • Casual Listener
  • Drakes new album won't play on my iPhone 6+ Come one y'all! Pandora has their **bleep** together, fix it.
  • user-removed
  • Not applicable
  • 291 Views
  • 4 replies
  • 0 likes
  • Mac
  • 291 Views
  • 4 replies
  • 0 likes

the wrong song is playing

So I was going through my music on Spotify trying to delete some old songs, I was under the "songs" section. some of my music is playing completely different songs. for example when I was sampling one of my songs it was playing something from Bridget...

  • Newbie
  • So I was going through my music on Spotify trying to delete some old songs, I was under the "songs" section. some of my music is playing completely different songs. for example when I was sampling on...
  • 139 Views
  • 0 replies
  • 0 likes
  • Mac
  • 139 Views
  • 0 replies
  • 0 likes

notifications in spotify (e.g. about new releases) is not appearing

While I turned this option off and on again on Spotify, it magically won't re-appear. In the past I always had these notifications appearing, but even the symbol of the notifications is missing in the top-bar.Can someone help me with this?

  • Newbie
  • While I turned this option off and on again on Spotify, it magically won't re-appear. In the past I always had these notifications appearing, but even the symbol of the notifications is missing in th...
  • 100 Views
  • 0 replies
  • 0 likes
  • Mac
  • 100 Views
  • 0 replies
  • 0 likes

Unable to Connect to Facebook

Trying to sync my Spotify account with facebook but I get this error. Can someone help me troubleshoot?

  • Newbie
  • Trying to sync my Spotify account with facebook but I get this error. Can someone help me troubleshoot?   
  • user-removed
  • Not applicable
  • 119 Views
  • 1 replies
  • 0 likes
  • Mac
  • 119 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect with remote- Can't pause

I like using the Spotify app on my iPhone as a remote when I use Spotify playing from Desktop or iPad. However, I've never been able to pause a song. If I do, it instantly loses the connection to the main device. If I try to reconnect it says "Spotif...

  • Casual Listener
  • I like using the Spotify app on my iPhone as a remote when I use Spotify playing from Desktop or iPad.   However, I've never been able to pause a song. If I do, it instantly loses the connecti...
  • royalwithcheese
  • Casual Listener
  • 3199 Views
  • 9 replies
  • 1 likes
  • Mac
  • 3199 Views
  • 9 replies
  • 1 likes

Latest version on Mac OSX is draining battery more than Chrome

Ever since i had the latest update installed on my mac, i noticed that my battery dies faster because of this application. The laptop is also heating up more when the application is open and playing music. This must be addressed asap!

  • Music Fan
  • Ever since i had the latest update installed on my mac, i noticed that my battery dies faster because of this application. The laptop is also heating up more when the application is open and playing ...
  • matiasiglesias
  • Newbie
  • 508 Views
  • 1 replies
  • 7 likes
  • Mac
  • 508 Views
  • 1 replies
  • 7 likes

Offline - login

First I had the problem that spotify won't recognize that I am offline.Then I tried to log out and in again. Well, now I can't even login anymore.Judging from the fact that the spotify people do not seem to provide assistance and the fact that there ...

  • Newbie
  • First I had the problem that spotify won't recognize that I am offline. Then I tried to log out and in again. Well, now I can't even login anymore. Judging from the fact that the spotify people...
  • 85 Views
  • 0 replies
  • 0 likes
  • Mac
  • 85 Views
  • 0 replies
  • 0 likes

Dragging playlist folders is broken on Windows and OS X

I just started using Spotify and am having tremendous trouble dragging playlist folders around. Sometimes, they refuse to move. Sometimes, they refuse to nest within each other. Sometimes, when I try to nest a folder into another one, all the other f...

  • Newbie
  • I just started using Spotify and am having tremendous trouble dragging playlist folders around.  Sometimes, they refuse to move.  Sometimes, they refuse to nest within each other.  Som...
  • 88 Views
  • 0 replies
  • 1 likes
  • Mac
    Windows
  • 88 Views
  • 0 replies
  • 1 likes

Friend Feed does not work/update, shows static list of artists

Hi, I have been having this problem for a long time now. I assumed it was due to the reworked Activity Feed being rolled out, but I believe it would have been fixed by now if that was the case. I'm running Spotify 1.0.6.80 on Windows (sometimes Mac) ...

Capture.PNG
  • Regular
  • Hi, I have been having this problem for a long time now. I assumed it was due to the reworked Activity Feed being rolled out, but I believe it would have been fixed by now if that was the case. I'm r...
  • hlilje
  • Regular
  • 407 Views
  • 3 replies
  • 1 likes
  • Mac
    Windows
  • 407 Views
  • 3 replies
  • 1 likes

Exception occurring on launch

This exception occurs everytime I launch. Doesn't seem to affect functionality, but should probably be looked at anyway. 2016-05-04 15:26:19.160 Spotify[6011:9623947] NSWindow warning: adding an unknown subview: . Break on NSLog to debug. 2016-05-04 ...

  • Newbie
  • This exception occurs everytime I launch. Doesn't seem to affect functionality, but should probably be looked at anyway.   2016-05-04 15:26:19.160 Spotify[6011:9623947] NSWindow warning: addin...
  • 102 Views
  • 0 replies
  • 0 likes
  • Mac
  • 102 Views
  • 0 replies
  • 0 likes

Shuffle turns itself back on..

Listening on my Macbook Air (OS X El Capitan) Desktop version and every time I turn the shuffle function off it will turn itself back on when a song ends, when i change the song, and when i pause the song, If I pause the song and hit shuffle it will ...

  • Newbie
  • Listening on my Macbook Air (OS X El Capitan) Desktop version and every time I turn the shuffle function off it will turn itself back on when a song ends, when i change the song, and when i pause the...
  • Steph_B
  • Roadie
  • 842 Views
  • 1 replies
  • 0 likes
  • Mac
  • 842 Views
  • 1 replies
  • 0 likes

Solved!! Notifications on Mac client

Hi, So on one of my macs, I have lost the notification icon in the top right corner.At first, I thought it was an update thing, but as my other mac still has the icon, I'm wondering what's going on. I've already tried a complete reinstall, deleting f...

  • Gig Goer
  • Hi,   So on one of my macs, I have lost the notification icon in the top right corner. At first, I thought it was an update thing, but as my other mac still has the icon, I'm wondering what's...
  • MattSuda
  • Spotify Star
  • 291 Views
  • 3 replies
  • 1 likes
  • Mac
  • 291 Views
  • 3 replies
  • 1 likes