Announcements

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 28346 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 28346 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 159017 Views
  • 0 replies
  • 34 likes
  • Mac
  • 159017 Views
  • 0 replies
  • 34 likes

Paying for a non activated family members account.

First Spofity made it extremely difficuslt to add/invite family members to the service, now that you can easily add them, you get stuck paying for them each month even if they never activate the account! Thats a pretty sleazy business model!

  • Casual Listener
  • First Spofity made it extremely difficuslt to add/invite family members to the service, now that you can easily add them, you get stuck paying for them each month even if they never activate the...
  • MattSuda
  • Spotify Star
  • 102 Views
  • 2 replies
  • 0 likes
  • Mac
    Windows
  • 102 Views
  • 2 replies
  • 0 likes

Solved!! Skipping audio when OSX screen locks

DescriptionWhen I listen to spotify on my mac, I'm not always using the mac for anything else for a while, and the screen will goto sleep (not the whole computer - just the screen). Once it goes to sleep, spotify will start skipping. It's not 100% of...

  • Casual Listener
  • Description When I listen to spotify on my mac, I'm not always using the mac for anything else for a while, and the screen will goto sleep (not the whole computer - just the screen). Once it goes to...
  • user-removed
  • Not applicable
  • 4975 Views
  • 14 replies
  • 1 likes
  • Mac
  • 4975 Views
  • 14 replies
  • 1 likes

Mixed artists problem (but still not resolved by Spotify)

Hi Everyone, I have the mixed artists problem, where my recent EP (spotify:album:61F4JjDk1fO37AnRNsbs4P) has been mixed with work by another artist with the same name. I have contacted Spotify three weeks ago using the contact form, and also my distr...

  • Newbie
  • Hi Everyone,   I have the mixed artists problem, where my recent EP (spotify:album:61F4JjDk1fO37AnRNsbs4P) has been mixed with work by another artist with the same name. I have contacted Spoti...
  • MattSuda
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! OSX Spotify After Login Without Logout When Open Will Stuck At Loading

OSX SpotifyAfter Login With FB Without Logout When ReOpen Spotify Will Stuck At Loading~Unless fully Uninstall And Reinstall and next time logout if not keep stuck!

Screen Shot 2016-01-21 at 2.57.53 AM.png
  • Casual Listener
  • OSX Spotify After Login With FB Without Logout When ReOpen Spotify Will Stuck At Loading~ Unless fully Uninstall And Reinstall and next time logout if not keep stuck!
  • weizhen93
  • Casual Listener
  • 282 Views
  • 4 replies
  • 0 likes
  • Mac
  • 282 Views
  • 4 replies
  • 0 likes

My Spotify isn't working on my new phone.

Phone broke two days ago so I had to go get a new one and now the Spotify app I downloaded isn't allowing me to access my account or music. I've tried changing the password and it doesn't help.

  • Newbie
  • Phone broke two days ago so I had to go get a new one and now the Spotify app I downloaded isn't allowing me to access my account or music. I've tried changing the password and it doesn't help.
  • Dreadlord
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Mac
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Downloading and Installing Spotify on Mac OS X 10.6.8

DescriptionI am just updated my OS to 10.6.8, and am trying to download the latest version of Spotify that I can. A more detailed description, using numbered steps1. First I tried downloading Spotify from the Download page.2. Then it said "Safari can...

  • Casual Listener
  • Description I am just updated my OS to 10.6.8, and am trying to download the latest version of Spotify that I can.   A more detailed description, using numbered steps 1. First I tried downlo...
  • matthwvickii
  • Newbie
  • 61620 Views
  • 19 replies
  • 5 likes
  • Mac
  • 61620 Views
  • 19 replies
  • 5 likes

MUSIC LIMIT?! WHY AM I EVEN PAYING FOR THIS?!

So i've just hit the song limit in my library and it's really wound me up. I'm left wondering what i'm paying for with spotify because if i pay to use this service then i should be able to store as many songs as i want in my collection. There's not a...

  • Newbie
  • So i've just hit the song limit in my library and it's really wound me up. I'm left wondering what i'm paying for with spotify because if i pay to use this service then i should be able to store as m...
  • JustOneThing
  • Gig Goer
  • 276 Views
  • 4 replies
  • 2 likes
  • Mac
  • 276 Views
  • 4 replies
  • 2 likes

Solved!! Spotify App for OS X causing system reboot!!!

Hello, I just upgraded my Mac Pro to osx El Capitan 10.11.1 (15B38b) and when I open the Spotify App (latest downloaded from the official website) I get a full system reboot. Please let me know what could be the problem beacause I am very concerned f...

  • Casual Listener
  •  Hello,  I just upgraded my Mac Pro to osx El Capitan 10.11.1 (15B38b) and when I open the Spotify App (latest downloaded from the official website) I get a full system reboot.  &nbs...
  • DJTIMEGA
  • Casual Listener
  • 2124 Views
  • 11 replies
  • 2 likes
  • Mac
  • 2124 Views
  • 11 replies
  • 2 likes

Delete Messages

I need to delete my messages ASAP. WHY IS THERE NO WAY TO DO THIS.

  • Visitor
  • I need to delete my messages ASAP. WHY IS THERE NO WAY TO DO THIS.
  • mass0426
  • Newbie
  • 10287 Views
  • 15 replies
  • 51 likes
  • Mac
  • 10287 Views
  • 15 replies
  • 51 likes

Solved!! Failure to Login w Facebook, no error messages

Hi, I've been browsing this forum for a bit and I haven't found this particular problem yet. If I looked over it, please forgive me. Using the desktop app on OSX on my Macbook Pro, I click on "Log in with Facebook".In Safari I first get a blank page,...

  • Casual Listener
  • Hi,   I've been browsing this forum for a bit and I haven't found this particular problem yet. If I looked over it, please forgive me.   Using the desktop app on OSX on my Macbook Pro, ...
  • DjVinnie91
  • Casual Listener
  • 859 Views
  • 5 replies
  • 0 likes
  • Mac
  • 859 Views
  • 5 replies
  • 0 likes

Followers do not receive a notification when I update a playlist anymore

Earlier when I added one or multiple songs to one of my public playlists the followers of that playlist received a notification. But that notification seems te be broken for some time now. The followers already unfollowed and refollowed my playlists ...

  • Casual Listener
  • Earlier when I added one or multiple songs to one of my public playlists the followers of that playlist received a notification. But that notification seems te be broken for some time now.&...
  • Songburp
  • Casual Listener
  • 7189 Views
  • 3 replies
  • 0 likes
  • Mac
    Windows
  • 7189 Views
  • 3 replies
  • 0 likes

"can't play song" issue arises constantly

fairly sporadic, although i reliably have to restart spotify about 4 times per day when a song cuts out and i get a "cant play the current song" error message. a restart fixes the problem

  • Casual Listener
  • fairly sporadic, although i reliably have to restart spotify about 4 times per day when a song cuts out and i get a "cant play the current song" error message. a restart fixes the problem
  • 266 Views
  • 0 replies
  • 0 likes
  • Mac
  • 266 Views
  • 0 replies
  • 0 likes

Someone else keeps playing tracks?

Hi everyone, I'm asking this question for my boyfriend. He has a Spotify Premium account which he only uses on his Macbook and his phone with Android. He keeps having this problem in which he is just listening to some music and suddenly another song ...

  • Casual Listener
  • Hi everyone,   I'm asking this question for my boyfriend. He has a Spotify Premium account which he only uses on his Macbook and his phone with Android. He keeps having this problem in which h...
  • osornios
  • Spotify Star
  • 185 Views
  • 6 replies
  • 0 likes
  • Mac
  • 185 Views
  • 6 replies
  • 0 likes

Solved!! I Can't Make My Starred List Public

Errrragh!I have tried to make my starred playlist public, which it allows me to do in my profile, but it WILL NOT SWITCH OVER. It checks "public" but defaults to "private" everytime I go back into my profile.Can anyone help?

  • Regular
  • Errrragh! I have tried to make my starred playlist public, which it allows me to do in my profile, but it WILL NOT SWITCH OVER.  It checks "public" but defaults to "private" everytime I go ba...
  • koeber
  • Casual Listener
  • 15578 Views
  • 72 replies
  • 11 likes
  • Mac
  • 15578 Views
  • 72 replies
  • 11 likes

unable to access messages

Hi, I have a mac & I am unable to access my messages. I press on the box and the loading sign comes up but will never load. I have reinstalled spotify twice, quit the applicaation, and also tried restarting my computer. However, whever I went to the ...

  • Newbie
  • Hi,   I have a mac & I am unable to access my messages.  I press on the box and the loading sign comes up but will never load.  I have reinstalled spotify twice, quit the applica...
  • Nico
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Mac
  • 120 Views
  • 1 replies
  • 0 likes

Solved!! High CPU usage on OS X when Spotify is in the background

This happens many times per day, pretty much whenever Spotify is in the background. The spotify_helper process is at 100%, fans go wild, etc. There are several threds that say that this issue has been solved, but the "fix" did not work for me. Moreov...

Screenshot 2016-04-09 12.17.15.png
  • Regular
  • This happens many times per day, pretty much whenever Spotify is in the background. The spotify_helper process is at 100%, fans go wild, etc.   There are several threds that say that thi...
  • user-removed
  • Not applicable
  • 799 Views
  • 5 replies
  • 0 likes
  • Mac
  • 799 Views
  • 5 replies
  • 0 likes

Collaborative Playlists Settings

About a year ago, I made a playlist and my friend (who didn't follow me as a user, just the individual playlist) followed the playlist. I then made the playlist collaborative and we began to add songs to it. I never took notice to if the playlist eve...

  • Casual Listener
  • About a year ago, I made a playlist and my friend (who didn't follow me as a user, just the individual playlist) followed the playlist. I then made the playlist collaborative and we began to add song...
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Mac
  • 180 Views
  • 1 replies
  • 0 likes

Cannot log in via facebook

It tells me i can only use spotify for 14 days while in abroad

  • Casual Listener
  • It tells me i can only use spotify for 14 days while in abroad
  • bnocrulez_999
  • Casual Listener
  • 89 Views
  • 1 replies
  • 0 likes
  • Mac
  • 89 Views
  • 1 replies
  • 0 likes

Public playlists not showing in search

Hi, I have a couple of playlists that have been on Spotify for ages and are set as being public... They seem to be uniquely named according to the search - is there anything I can do to get them included so my friends can find/follow them easier?!

  • Casual Listener
  • Hi, I have a couple of playlists that have been on Spotify for ages and are set as being public... They seem to be uniquely named according to the search - is there anything I can do to get them incl...
  • 142 Views
  • 0 replies
  • 1 likes
  • Mac
  • 142 Views
  • 0 replies
  • 1 likes

Spotify app for Mac wont log me in

I just downloaded the spotify app for my Mac and when i sign in (using my correct username and password) it tells me my username/password is incorrect with an error #3. I know that this cant be true because i just signed into my spotify account using...

  • Newbie
  • I just downloaded the spotify app for my Mac and when i sign in (using my correct username and password) it tells me my username/password is incorrect with an error #3.  I know that this cant be...
  • daisyblend
  • Newbie
  • 198 Views
  • 2 replies
  • 0 likes
  • Mac
  • 198 Views
  • 2 replies
  • 0 likes