Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

April 2014 update made the mac version absurdly slow

Is this getting fixed? It's been a while now, and I'm paying for this service, so can we make it work? Also, losing the stars is terrible, please bring back the star system.

kcrafton
Newbie
Is this getting fixed? It's been a while now, and I'm paying for this service, so can we make it work? Also, losing the stars is terrible, please bring back the star system.
2014-05-02 6:56:23 PM
276 Views
0 replies
1 likes
Mac

276 Views
0 replies
1 likes

Drag and Drop broken after viewing bio

Using version 0.9.8.296.g91f68827 on Mac OS X 10.9.2 If you click on on the Biography tab and click back to Overview, you can no longer drag and drop tracks to playlists. Instead of the track name, you get an empty box with no text.

sanguinepenguin
Casual Listener
Using version 0.9.8.296.g91f68827 on Mac OS X 10.9.2 If you click on on the Biography tab and click back to Overview, you can no longer drag and drop tracks to playlists. Instead of the tr...
2014-05-01 3:58:06 PM
2014-05-01 8:23:22 PM
Peter__
Community Legend
274 Views
1 replies
0 likes
Mac

274 Views
1 replies
0 likes

Bug in Mac Desktop Version

I have noticed a bug in the mac version of Spotify with the radio. If i start a playlist radio with one of my playlists, it starts perfectly. When i choose to change the radio to another playlist radio, nothing happens. It just continues to play with...

Tex0gen
Music Fan
I have noticed a bug in the mac version of Spotify with the radio. If i start a playlist radio with one of my playlists, it starts perfectly. When i choose to change the radio to another playlist rad...
2014-05-01 5:34:35 PM
2014-05-01 8:19:00 PM
Peter__
Community Legend
263 Views
1 replies
0 likes
Mac

263 Views
1 replies
0 likes

Spotify not responding on mac 10.9.2

when i open the app it always crash, i already tried to uninstall and reinstall and still the same problems... i will glad any help you could give me. Thanks.

Moca
Casual Listener
when i open the app it always crash, i already tried to uninstall and reinstall and still the same problems... i will glad any help you could give me. Thanks.
2014-04-29 4:33:57 AM
2014-04-29 5:09:14 AM
kbrooksc
Community Legend
1813 Views
1 replies
1 likes
Mac

1813 Views
1 replies
1 likes

Help on new UI

Is there an FAQ about all the changes made to the UI? Your Music, no more stars, etc? I couldn't find anything in the blog or site other than spiffy marketing, nothing to help users understand the changes....thanks!

mojobaer
Regular
Is there an FAQ about all the changes made to the UI? Your Music, no more stars, etc? I couldn't find anything in the blog or site other than spiffy marketing, nothing to help users under...
2014-04-28 6:04:30 PM
2014-04-28 7:30:32 PM
Peter__
Community Legend
297 Views
2 replies
0 likes
Mac

297 Views
2 replies
0 likes

BRING BACK THE STARRED PLAYLISTS INDICATOR!!!

I truly don't understand the reasoning behind the new update. We already had playlists, which allowed people to arrange their music. If you really liked a song, you could star it, see that star and know what songs you liked from various albums and ar...

whiteyg
Music Fan
I truly don't understand the reasoning behind the new update. We already had playlists, which allowed people to arrange their music. If you really liked a song, you could star it, see that star and k...
2014-04-27 12:48:48 AM
2014-04-28 2:38:43 AM
Merik
Community Legend
347 Views
1 replies
1 likes
Mac

347 Views
1 replies
1 likes

[CRASH] it crashes whenever I add songs to a playlist the second time

When i am playing music, it crashes whenever I add songs to a playlist the second time. It existed in the previous build and it is still here in the latest build.

maximum168
Casual Listener
When i am playing music, it crashes whenever I add songs to a playlist the second time. It existed in the previous build and it is still here in the latest build.
2014-04-16 8:54:46 AM
2014-04-26 1:05:43 PM
Peter__
Community Legend
621 Views
5 replies
0 likes
Mac

621 Views
5 replies
0 likes

New black UI on Mac is almost unusable

Great, now there's a new release of the Spotify client for Mac again. I have long ago stopped expecting any improved features or fixes whatsoever, and the 50% chance of freeze and crash on drag-and-drop is also too familiar to raise any eyebrows. But...

jonbratseth
Casual Listener
Great, now there's a new release of the Spotify client for Mac again. I have long ago stopped expecting any improved features or fixes whatsoever, and the 50% chance of freeze and crash on...
2014-04-24 11:23:15 AM
2014-04-24 8:03:24 PM
user-removed
Not applicable
829 Views
5 replies
3 likes
Mac

829 Views
5 replies
3 likes

Spotify crashes on Mac

Every time I open my Spotify app it closes after a second or two. I've uninstalled and re-installed multiple times and still have the same problem. Any tips? Thanks

williechuck
Newbie
Every time I open my Spotify app it closes after a second or two. I've uninstalled and re-installed multiple times and still have the same problem. Any tips? Thanks
2014-04-24 4:50:20 PM
2014-04-24 4:57:12 PM
Peter__
Community Legend
302 Views
1 replies
0 likes
Mac

302 Views
1 replies
0 likes

Where did bios go in Mac desktop v0.9.8.296?

In latest upgrade artist bios have apparently disappeared. I used that feature a lot. May we have them back, please?

fonodon
Casual Listener
In latest upgrade artist bios have apparently disappeared. I used that feature a lot. May we have them back, please?
2014-04-15 5:14:54 AM
2014-04-24 3:07:03 AM
fonodon
Casual Listener
476 Views
4 replies
0 likes
Mac

476 Views
4 replies
0 likes

Follow Artist

Why does Spotify keep asking me to following the same stupid band?? I keep getting notice to follow this band called "War Paint".

henryliau
Newbie
Why does Spotify keep asking me to following the same stupid band?? I keep getting notice to follow this band called "War Paint".
2014-04-23 10:12:12 PM
2014-04-24 1:13:16 AM
Peter__
Community Legend
273 Views
1 replies
0 likes
Mac

273 Views
1 replies
0 likes

Albums are missing

After I dragged all the songs that are in my starred playlist to my music, even though the songs showd up in in the "song" menu, the "album" menu is still empty. I have tried rebooting Spotify for several times but it is still not working. I wonder i...

arthursh3n
Roadie
After I dragged all the songs that are in my starred playlist to my music, even though the songs showd up in in the "song" menu, the "album" menu is still empty. I have tried rebooting Spotify for se...
2014-04-22 6:40:34 PM
2014-04-22 9:44:24 PM
Peter__
Community Legend
373 Views
1 replies
0 likes
Mac

373 Views
1 replies
0 likes

Spotify crashes constantly, no error message

My Spotify (premium) has been constantly crashing for the past two months. I use the desktop client on my MacBook Pro OS X 10.8.5. At first it happened whenever I tried to add more than one song at a time to a playlist; Spotify would completely shut ...

siobhanloise
Regular
My Spotify (premium) has been constantly crashing for the past two months. I use the desktop client on my MacBook Pro OS X 10.8.5. At first it happened whenever I tried to add more t...
2014-03-17 3:11:38 PM
2014-04-22 10:54:14 AM
siobhanloise
Regular
2849 Views
9 replies
0 likes
Mac

2849 Views
9 replies
0 likes

Problem Syncing new music section between iphone and Mac

I have a problem, in my iPhone I add songs to my music and back on my mac it syncs but only in the album and artists sections, the "song" section just has the songs I added on my Mac no from the iPhone, can someone help me with this problem?

ccaarrllooss4
Music Fan
I have a problem, in my iPhone I add songs to my music and back on my mac it syncs but only in the album and artists sections, the "song" section just has the songs I added on my Mac no from the iPho...
2014-04-12 1:26:28 AM
2014-04-21 7:00:58 PM
ccaarrllooss4
Music Fan
631 Views
6 replies
0 likes
Mac

631 Views
6 replies
0 likes

Connection issue with my bluetooth speakers

Hello The connection works but the music is shattered. When I go to Youtube, the issue does not happen which makes me think that the issue comes from Spotify. I use the Spotify application on Mac Book Air OS 10.9.2 Anyone encountering the same issue?...

harris_tweed_00
Newbie
Hello The connection works but the music is shattered. When I go to Youtube, the issue does not happen which makes me think that the issue comes from Spotify. I use the Spotify application on Mac...
2014-04-21 10:51:27 AM
294 Views
0 replies
0 likes
Mac

294 Views
0 replies
0 likes

Trivial Bug: Now Playing artwork not always at Retina resolution.

On Mac OS X, Spotify 0.9.8.296.g91f68827, the Now Playing artwork sometimes shows at @1x quality, even when @2x quality is available on Retina Displays. This is most easily visually seen by bringing up an album and comparing its artwork to the Now Pl...

Screen Shot 2014-04-19 at 6.53.03 PM.png

Screen Shot 2014-04-19 at 6.53.22 PM.png

rhencke
Newbie
On Mac OS X, Spotify 0.9.8.296.g91f68827, the Now Playing artwork sometimes shows at @1x quality, even when @2x quality is available on Retina Displays. This is most easily visually seen by bri...
2014-04-20 1:00:59 AM
450 Views
0 replies
0 likes
Mac

450 Views
0 replies
0 likes

Solved!! Spotify on mac crashes when I try to listen to the "Pre-Party playlist"

Spotify on mac crashes when I try to listen to the "Pre-Party playlist" in the "Party" category in "Browse". I have restarted the program and computer several times and the problem is just for this particular playlist, Pre-Party....

tomho542
Casual Listener
Spotify on mac crashes when I try to listen to the "Pre-Party playlist" in the "Party" category in "Browse". I have restarted the program and computer several times and the problem is just for this p...
2014-04-11 12:02:23 PM
2014-04-18 12:18:42 AM
tomho542
Casual Listener
660 Views
4 replies
0 likes
Mac

660 Views
4 replies
0 likes

Increase width of playlist view mac client

Is it possible to increase the width of the left view with the playlists? I group my playlists in folders, subfolders etc and with the app update this view became even more slim and I cannot read most of my playlist titles.

user-removed
Visitor
Is it possible to increase the width of the left view with the playlists? I group my playlists in folders, subfolders etc and with the app update this view became even more slim and I cann...
2014-04-10 5:56:22 PM
2014-04-18 10:45:31 PM
user-removed
Not applicable
508 Views
2 replies
0 likes
Mac

508 Views
2 replies
0 likes

Solved!! Spotify keeps crashing and will not load on mac

My Spotify crashed once on computer, and was unable to load at all when i try to re-launch it. Have tried re-installing the software but it still will not load at all. Have attached a screenshot. It basically just stops at this progress with will not...

belgiumwaffles
Casual Listener
My Spotify crashed once on computer, and was unable to load at all when i try to re-launch it. Have tried re-installing the software but it still will not load at all. Have atta...
2014-04-15 2:22:27 PM
2014-04-18 9:06:11 PM
Peter__
Community Legend
2736 Views
12 replies
0 likes
Mac

2736 Views
12 replies
0 likes

Crash on OSX when shuffling

Of late, Spotify crashes whenever playing a large playlist on shuffle. I have already tried the business of going into the Library folder and deleting the cache and app support and reinstalling. This is happening on both my work and home desktop, whi...

mikeorren
Newbie
Of late, Spotify crashes whenever playing a large playlist on shuffle. I have already tried the business of going into the Library folder and deleting the cache and app support and reinsta...
2014-04-18 5:27:50 PM
2014-04-18 8:34:12 PM
Peter__
Community Legend
322 Views
1 replies
0 likes
Mac

322 Views
1 replies
0 likes

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