Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

(Mac OS 10.6.8) Spotify continually crashing

I have been using Spotify for months. I love it. It is my BFF. Today (10/3/13) I did the update as prompted and now when using Spotify, it will crash unexpectedly. I have uninstalled two times, deleted all files associated. After reinstalling, it sti...

ekolson
Casual Listener
I have been using Spotify for months. I love it. It is my BFF. Today (10/3/13) I did the update as prompted and now when using Spotify, it will crash unexpectedly. I have uninstalled two times,...
2013-10-03 7:14:22 PM
2013-10-08 1:39:58 AM
iknowchuck
Casual Listener
1309 Views
10 replies
1 likes
Mac

1309 Views
10 replies
1 likes

Can't find song when sending to friends

Hi, When I try to search for a song to send to a friend via the friend's profile it only shows three track options, non of which are the song I want (see attached photo). How do I show more songs? Thanks

Beej
Casual Listener
Hi, When I try to search for a song to send to a friend via the friend's profile it only shows three track options, non of which are the song I want (see attached photo). How do I show more songs...
2013-10-03 8:37:58 PM
2013-10-03 9:01:44 PM
Peter__
Community Legend
421 Views
3 replies
0 likes
Mac

421 Views
3 replies
0 likes

What order people see the songs?

How do you know in what order people see the songs in your list?

Fillinule
Regular
How do you know in what order people see the songs in your list?
2013-10-02 3:43:37 AM
2013-10-02 12:28:59 PM
Joe
Community Legend
719 Views
1 replies
0 likes
Mac

719 Views
1 replies
0 likes

Friends

I cannot see any friends profiles anymore. I did a clean install and still nothing. I use spotify on my iPhone. Thanks

Jenshul
Casual Listener
I cannot see any friends profiles anymore. I did a clean install and still nothing. I use spotify on my iPhone. Thanks
2013-10-01 6:15:15 PM
2013-10-01 9:29:45 PM
Jenshul
Casual Listener
329 Views
2 replies
0 likes
Mac

329 Views
2 replies
0 likes

Solved!! [MAC] Cannot open spotify after latest update

spotify ran perfectly before i made the new update, now i cant open the program anymore, it always cracks up. i deleted the program and installed it completely new but still the problem remains. can anyone help please? [Added 'Mac' title tag as canno...

SiouxPac
Casual Listener
spotify ran perfectly before i made the new update, now i cant open the program anymore, it always cracks up. i deleted the program and installed it completely new but still the problem remains. ...
2013-03-06 8:11:47 PM
2013-09-26 1:48:49 PM
Peter__
Community Legend
2632 Views
10 replies
0 likes

2632 Views
10 replies
0 likes

Spotify won't respond or close Mac 10.7

Hi!I tried to open Spotify on my Macbook (running 10.7), and the program appeared on my dock. The window didn't appear though, and now the program won't close. I've tried to uninstall, but a box appears saying that it can't be uninstalled while the p...

nikcik
Newbie
Hi! I tried to open Spotify on my Macbook (running 10.7), and the program appeared on my dock. The window didn't appear though, and now the program won't close. I've tried to uninstall, but a box ap...
2013-04-21 12:42:15 AM
2013-09-20 2:38:55 PM
Peter__
Community Legend
1048 Views
2 replies
1 likes
Mac

1048 Views
2 replies
1 likes

Premium page wont load but other pages will will

So i have spotify downloaded on my macbook pro and i wanted to upgrade to premium so i went to the website and the home page worked fine and when i click on the choose prduct page the banner and everything loads but no content.

emy
Casual Listener
So i have spotify downloaded on my macbook pro and i wanted to upgrade to premium so i went to the website and the home page worked fine and when i click on the choose prduct page the banner and ever...
2013-09-01 7:22:27 PM
2013-09-01 7:34:54 PM
Liam
Community Legend
525 Views
1 replies
0 likes
Mac

525 Views
1 replies
0 likes

Starred playlist not syncing/working across desktop, laptop and mobile

Hello, I've had this issue for months now and I've searched online and on these forums and can't seem to find a solution. My "Starred" playlist does not sync accross all my devices. I can star songs on each individual device, but they won't sync accr...

andrewfar
Regular
Hello, I've had this issue for months now and I've searched online and on these forums and can't seem to find a solution. My "Starred" playlist does not sync accross...
2013-08-21 6:43:33 AM
2013-08-28 3:20:16 PM
Richard
Community Legend
1563 Views
10 replies
0 likes
Mac

1563 Views
10 replies
0 likes

Sort by date in Artist View

When I pull up one of my favorite artists, I usually like to listen through their entire library of albums oldest to newest. I can understand why you would want to default to the newest album on top, but I would LOVE to have the ability to reverse th...

crowdis
Newbie
When I pull up one of my favorite artists, I usually like to listen through their entire library of albums oldest to newest. I can understand why you would want to default to the newest album on top,...
2013-04-26 6:07:44 PM
2013-08-27 1:59:12 PM
MrAsker42
Casual Listener
371 Views
1 replies
1 likes
Mac

371 Views
1 replies
1 likes

[bug report] high quality streaming not working in 0.8.8

After I used Spotify for the first time I was amazed with the Premium high quality streaming. The problem is that with the new version 0.8.8 high quality streaming is not working. It says in the settings it is on, but the sound quality is still 160kb...

milaszewski
Regular
After I used Spotify for the first time I was amazed with the Premium high quality streaming. The problem is that with the new version 0.8.8 high quality streaming is not working. It...
2013-03-07 4:16:14 PM
2013-08-22 12:59:15 AM
jelling
Casual Listener
6334 Views
15 replies
4 likes
Mac

6334 Views
15 replies
4 likes

Issue with Spotify not responding with my login Mac

Hi, When trying to login with my spotify account it causes the application to not respond. My phone and iPad are ok. We tested using another account in the same login works fine an also my account on another user account but still having the same iss...

user-removed
Visitor
Hi, When trying to login with my spotify account it causes the application to not respond. My phone and iPad are ok. We tested using another account in the same login...
2013-08-22 1:48:14 PM
2013-08-22 5:36:52 PM
Adam
Roadie
791 Views
3 replies
0 likes
Mac

791 Views
3 replies
0 likes

Please give users the ability to turn off the notification counter on the desktop icon

They're pretty annoying.

jlock6
Newbie
They're pretty annoying.
2013-08-20 9:22:36 PM
2013-08-20 9:43:32 PM
MichaelJerzak
Composer
499 Views
1 replies
0 likes
Mac

499 Views
1 replies
0 likes

Can't find uncensored version of songs

I'm thinking I must have accidentally enabled some kind of child-friendly feature, but can't figure out how. I'm trying to listen to The Fame Monster album, but all the songs in it are censored. For example, Lady Gaga claims that she's a free bit, in...

adamsb6
Regular
I'm thinking I must have accidentally enabled some kind of child-friendly feature, but can't figure out how. I'm trying to listen to The Fame Monster album, but all the songs in it are censored...
2013-08-19 8:04:26 PM
2013-08-19 8:28:31 PM
MichaelJerzak
Composer
6737 Views
2 replies
0 likes
Mac

6737 Views
2 replies
0 likes

Discover Suggestions Result in 'Track Not Found'

To me this SIMPLY ISNT GOOD ENOUGH!!! If your going to Suggest a new Song, and make it available to my very eyes, then you need to be on your game a ENSURE the content functions. This isnt the first instance this has happened either. A few months ago...

UNSPOKENSILENCE
Regular
To me this SIMPLY ISNT GOOD ENOUGH!!! If your going to Suggest a new Song, and make it available to my very eyes, then you need to be on your game a ENSURE the content functions. ...
2013-08-19 2:31:57 PM
2013-08-19 5:58:26 PM
Peter__
Community Legend
408 Views
1 replies
1 likes
Mac

408 Views
1 replies
1 likes

Spotify replaces some song of my playlist by anothers

Hello, I have a problem on my new iMac since several months. Several songs have been replaced by other that I don't love at all. For example, when I want to listen to Gold Dust from Jonathan Jeremiah, it plays Gold Dust Woman from The Spill Canvas (I...

apadeloup
Newbie
Hello, I have a problem on my new iMac since several months. Several songs have been replaced by other that I don't love at all. For example, when I want to listen to Gold Dust from J...
2013-08-19 5:32:23 PM
2013-08-19 5:53:41 PM
Peter__
Community Legend
406 Views
1 replies
0 likes
Mac

406 Views
1 replies
0 likes

Lost Playlists

I was trying to resolve an audio issue I was experiencing with my new Samsung S4 and when I tried one of the suggestions I found on the community, all of my playlists were deleted from my phone and, oddly, they were also deleted from my iPad as well....

creekcritter
Regular
I was trying to resolve an audio issue I was experiencing with my new Samsung S4 and when I tried one of the suggestions I found on the community, all of my playlists were deleted from my phone and, ...
2013-08-18 7:21:48 AM
2013-08-19 4:49:53 PM
creekcritter
Regular
537 Views
3 replies
0 likes
Mac

537 Views
3 replies
0 likes

Incomplete Tracks...

Listening to two tracks this morning I noticed they're incomplete: Bell X1 - Music In Mouth - Tongue Bell X1 - Music In Mouth - I'll See Your Hear and Raise You Mine Wouldn't it be a nice idea to be able to "Report a problem" with an individual track...

flurbyrock
Casual Listener
Listening to two tracks this morning I noticed they're incomplete: Bell X1 - Music In Mouth - Tongue Bell X1 - Music In Mouth - I'll See Your Hear and Raise You Mine Wou...
2013-08-08 11:16:53 AM
2013-08-08 11:20:14 AM
Taylor
Community Legend
457 Views
2 replies
0 likes
Mac

457 Views
2 replies
0 likes

Turn off notifications on Mac app

How do I turn off notifications in the Mac app? I find the red notifications badge really distracting, I just want to listen to music. I have not seen any useful notifications.

futurephonic
Casual Listener
How do I turn off notifications in the Mac app? I find the red notifications badge really distracting, I just want to listen to music. I have not seen any useful notifications.
2013-08-07 7:08:37 PM
2013-08-07 7:18:41 PM
Peter__
Community Legend
3117 Views
1 replies
4 likes
Mac

3117 Views
1 replies
4 likes

missing dependencies framework compatible with artist-shared MACbook

Hi, As many before me I am having this issue mentioned in the subject. I have done everything which was recommended, clean install etc and it still has not fixed the issue, this is on both my MacBookPro and my iMac. I am getting sick and tired of thi...

loganslean
Casual Listener
Hi, As many before me I am having this issue mentioned in the subject. I have done everything which was recommended, clean install etc and it still has not fixed the issue, this is o...
2013-08-02 10:16:50 AM
2013-08-05 11:00:38 AM
Joe
Community Legend
594 Views
6 replies
1 likes
Mac

594 Views
6 replies
1 likes

Transferring music from Android mac spotify without redownloading

hi there, total noob here. tried searching the forum but cant get a straight answer. i downloaded spotify on my android and have a few playlists downloaded for offline listening. i want to transfer these to my mac spotify with redownloading....can th...

thissucksreally
Casual Listener
hi there, total noob here. tried searching the forum but cant get a straight answer. i downloaded spotify on my android and have a few playlists downloaded for offline listening. i...
2013-08-02 3:26:06 PM
2013-08-02 7:21:21 PM
thissucksreally
Casual Listener
350 Views
2 replies
0 likes
Mac

350 Views
2 replies
0 likes

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