Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5595 Views
1 replies
0 likes

5595 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7596 Views
1 replies
0 likes

7596 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5174 Views
1 replies
3 likes

5174 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42977 Views
19 replies
1 likes
music stops

42977 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167447 Views
0 replies
35 likes
Mac

167447 Views
0 replies
35 likes

Solved!! search results limited to 100?

hi there, i was wondering if you could clear something up for me regarding the results obtained via label search. as an example searching for label:"wackies" gives 100 tracks precisely; however looking at the results via albums/see all it seems that ...

foxington
Casual Listener
hi there, i was wondering if you could clear something up for me regarding the results obtained via label search. as an example searching for label:"wackies" gives 100 trac...
2014-01-24 11:21:55 PM
2014-01-24 11:32:13 PM
foxington
Casual Listener
883 Views
2 replies
0 likes
Mac

883 Views
2 replies
0 likes

Importing playlists from Spotify to PC/Android or vice versa

I have a Chromebook using Chrome OS which doesnt allow a desktop versoin to be downloaded, so how do i get my playlists from one to the other without having the device option in my Spotify.

Timmi7979
Regular
I have a Chromebook using Chrome OS which doesnt allow a desktop versoin to be downloaded, so how do i get my playlists from one to the other without having the device option in my Spotify.
2014-01-24 4:50:45 AM
2014-01-24 11:08:20 AM
Timmi7979
Regular
2342 Views
2 replies
0 likes
Mac

2342 Views
2 replies
0 likes

Solved!! [MAC] After I deleted my library folder for Spotify, I've been having issues.

I noticed the following issues after starting up Spotify shortly afterwards: - My starred playist is gone. It soon gave me 3 songs. (My library is kinda normal) - It crashes - The music stops randomly. It seems to continue playing the song if I comma...

Bull3tM0nk3y
Casual Listener
I noticed the following issues after starting up Spotify shortly afterwards: - My starred playist is gone. It soon gave me 3 songs. (My library is kinda normal) - It crashes &...
2014-01-21 2:04:54 AM
2014-01-21 2:35:58 PM
Peter__
Community Legend
909 Views
2 replies
0 likes

909 Views
2 replies
0 likes

Solved!! Spotify on a managed (non administrator) Mac account, problems with web helper program

Hello, I use Spotify (Premium) on a Mac user account with restricted access to some programs and web pages to protect my children. Since app 5 days, the setup seems to have changed because the user has no right to use spotify web helper. Usually, the...

spotonamac
Casual Listener
Hello, I use Spotify (Premium) on a Mac user account with restricted access to some programs and web pages to protect my children. Since app 5 days, the setup seems to have changed because the user h...
2014-01-18 5:30:56 PM
2014-01-19 1:09:28 PM
spotonamac
Casual Listener
7859 Views
3 replies
0 likes
Mac

7859 Views
3 replies
0 likes

[Mac] Spotify freezes (spinning ball)

After opening Spotify and moved 2/3 songs to a playlist, the whole app just freezes. version: 0.9.7.16.g4b197456 (crash dump attached, though it doesn't actually crash) Here is the ouput when running it from the commandline: 11:45:09.816 I [kindling....

gianpaj
Newbie
After opening Spotify and moved 2/3 songs to a playlist, the whole app just freezes. version: 0.9.7.16.g4b197456 (crash dump attached, though it doesn't actually crash) &...
2014-01-18 12:54:44 PM
2014-01-18 12:57:26 PM
Peter__
Community Legend
1970 Views
1 replies
0 likes

1970 Views
1 replies
0 likes

Certain parts of tracks too quiet

In most songs the mix isn't correct as it is with the real thing. Certain solos/riffs/ parts are heard very distant in the background. Nothing is wrong with any speakers as this occurs on all platforms I use Spotify with. YouTube or direct mp3 files ...

user-removed
Visitor
In most songs the mix isn't correct as it is with the real thing. Certain solos/riffs/ parts are heard very distant in the background. Nothing is wrong with any speakers as this occurs on all platfor...
2014-01-17 6:26:44 PM
2014-01-17 6:53:27 PM
user-removed
Not applicable
910 Views
2 replies
0 likes
Mac

910 Views
2 replies
0 likes

Solved!! Problem with subscribed playlist and next song

Hello, When i'm playing a song in a playlist i'm following (a spotify playlist for example), If i want to play the next song, Spotify always plays a song from a personal playlist and not from the followed playlist i'm currently listening. Does anyone...

psxmax80
Casual Listener
Hello, When i'm playing a song in a playlist i'm following (a spotify playlist for example), If i want to play the next song, Spotify always plays a song from a personal playlist ...
2014-01-16 9:46:22 PM
2014-01-16 9:55:01 PM
psxmax80
Casual Listener
670 Views
2 replies
0 likes
Mac

670 Views
2 replies
0 likes

Can't see cast of singers

I often listen to opera recordings, which typically include a number of singers in the cast. Maybe I'm missing something simple, but I can't figure out any way to identify all the singers in the cast. Sometimes the cast is shown on the cover of the a...

omc
Casual Listener
I often listen to opera recordings, which typically include a number of singers in the cast. Maybe I'm missing something simple, but I can't figure out any way to identify all the singers ...
2014-01-15 2:47:44 AM
2014-01-15 3:33:58 PM
Peter__
Community Legend
449 Views
1 replies
0 likes
Mac

449 Views
1 replies
0 likes

Playlist artwork

Playlist artwork seems to be very inconsistent with local files for me. Sometimes it's there, sometimes it's not. For example, I have a 2 CD set that I ripped today. I ripped the songs from the first disc, put them in a folder, added the folder to iT...

Anthony764
Music Fan
Playlist artwork seems to be very inconsistent with local files for me. Sometimes it's there, sometimes it's not. For example, I have a 2 CD set that I ripped today. I ripped the son...
2014-01-13 10:26:19 PM
328 Views
0 replies
0 likes
Mac

328 Views
0 replies
0 likes

Solved!!Superuser Contribution How to export playlist text from Spotify to itunes ?

Hey ! I have a trouble that I can't resolve and I hope you can help. A year ago, I have imported all my playlist from itunes to spotify and it works great in Spotify. Don't need anymore to use iTunes on my mac. But now I have a problem with iTunes. M...

Brice3232
Casual Listener
Hey ! I have a trouble that I can't resolve and I hope you can help. A year ago, I have imported all my playlist from itunes to spotify and it works great in Spotify. Don't need an...
2013-10-14 6:55:58 PM
2014-01-11 5:16:29 PM
Peter__
Community Legend
35962 Views
13 replies
0 likes
Mac

35962 Views
13 replies
0 likes

How many of the recommendations in Discovery section are in fact advertising?

Hi, I'm on a paid Spotify subscription for almost a year now. And every day - and I mean every single day - when I'm opening the desktop app, in the Discovery section, among other random recommendations, there is a message that one of my friends is l...

biglebowski
Regular
Hi, I'm on a paid Spotify subscription for almost a year now. And every day - and I mean every single day - when I'm opening the desktop app, in the Discovery section, among other random r...
2014-01-09 1:12:08 PM
2014-01-09 2:15:06 PM
Adam
Roadie
409 Views
1 replies
0 likes
Mac

409 Views
1 replies
0 likes

Solved!! Grey "offline" symbol on Mac

So, when I went to USA I made sure to click the "Available Offline" switch on 2 of my playlists but when one of them was finished it had a grey "offline" symbol on it instead of the regular green one. It still works offline however, first I thought t...

GnagarN
Roadie
So, when I went to USA I made sure to click the "Available Offline" switch on 2 of my playlists but when one of them was finished it had a grey "offline" symbol on it instead of the regular green one...
2014-01-09 4:39:21 AM
2014-01-09 5:02:04 AM
GnagarN
Roadie
836 Views
1 replies
0 likes
Mac

836 Views
1 replies
0 likes

Solved!! Sync iphone to Mac Question

i've got all my music synced for offline availability on my iphone but not my mac. I don't want to redownload all of it again as there is about 7 gigs worth of music. Is there a way to get all the music off my iphone and onto spotify on my mac.

WoodyJnr
Casual Listener
i've got all my music synced for offline availability on my iphone but not my mac. I don't want to redownload all of it again as there is about 7 gigs worth of music. Is there a way to get all the mu...
2013-12-30 8:28:47 AM
2013-12-30 11:49:03 AM
Peter__
Community Legend
722 Views
2 replies
0 likes
Mac

722 Views
2 replies
0 likes

Song glitches/skips

Hi all, I've been trying to listen to the Vampire Weekend album 'Modern Vampires of the Modern City'. For a few tracks (Obvious Bicycle, Hudson and Young Lion), the first 5 seconds of the song plays as normal. After that the audio jumps to another pa...

duffy32
Casual Listener
Hi all, I've been trying to listen to the Vampire Weekend album 'Modern Vampires of the Modern City'. For a few tracks (Obvious Bicycle, Hudson and Young Lion), the first ...
2013-12-16 10:44:47 PM
2013-12-17 1:08:42 PM
Peter__
Community Legend
6004 Views
3 replies
0 likes
Mac

6004 Views
3 replies
0 likes

Spotify Year In Review help...

Hello! Not sure where to put this, but hopefully you guys can help. So I think the 2013 Spotify year in review thing is awesome and I would like to share my stats on Facebook. But when I generate my "card", it shows my username instead of my real nam...

harryoliver27
Newbie
Hello! Not sure where to put this, but hopefully you guys can help. So I think the 2013 Spotify year in review thing is awesome and I would like to share my stats on Facebook. B...
2013-12-14 10:02:02 PM
2013-12-14 12:09:20 AM
Peter__
Community Legend
892 Views
1 replies
0 likes
Mac
Windows

892 Views
1 replies
0 likes

Can play local files on macbook, but not on phone.

I recently got a new iPhone 5S and have got it set up and everything is working fine. However, I cannot play local files on the phone but they do play on my macbook. The songs played on my 4S fine, but since getting the new phone when trying to play ...

user-removed
Visitor
I recently got a new iPhone 5S and have got it set up and everything is working fine. However, I cannot play local files on the phone but they do play on my macbook. The songs played on my 4S fine, b...
2013-12-08 1:20:52 AM
2013-12-08 2:17:39 AM
user-removed
Not applicable
516 Views
2 replies
0 likes
Mac

516 Views
2 replies
0 likes

1st track won't play (Mac)

Cannot get the first track of *most* albums to play. When selected, the speaker icon appears next to the track but no sound comes out and the track time at the bottom doesn't display anything. Usually the 2nd and remaining tracks will play but I rece...

kthrynileen
Gig Goer
Cannot get the first track of *most* albums to play. When selected, the speaker icon appears next to the track but no sound comes out and the track time at the bottom doesn't display anything. ...
2013-12-06 12:48:55 AM
2013-12-07 1:27:04 AM
kthrynileen
Gig Goer
404 Views
2 replies
0 likes
Mac

404 Views
2 replies
0 likes

Disconnect other phones

I need one f the iPhones connected to my spotify account removed please help x

user-removed
Visitor
I need one f the iPhones connected to my spotify account removed please help x
2013-12-03 3:03:32 PM
312 Views
0 replies
0 likes
Mac

312 Views
0 replies
0 likes

Shared playlist

If I have a playlist that someone shared with me and they delete it from their account, will I still have it or will it disappear?

Klhorne75
Newbie
If I have a playlist that someone shared with me and they delete it from their account, will I still have it or will it disappear?
2013-12-03 1:16:33 AM
2013-12-03 1:02:07 PM
Peter__
Community Legend
440 Views
2 replies
0 likes
Mac

440 Views
2 replies
0 likes

Solved!! Feature request: Mac Desktop client does not support Magic Mouse/trackpad gestures

Hi, this is a feature request, I guess. Most mac apps allow you to swipe left on your trackpad or magic mouse to go back (or swipe right to go forward). Spotify doesn't do this. Version 0.9.6.72.ge329c074 on OSX 10.9 on a retina macbook pro. Also, I ...

danpritts
Newbie
Hi, this is a feature request, I guess. Most mac apps allow you to swipe left on your trackpad or magic mouse to go back (or swipe right to go forward). S...
2013-12-02 5:31:11 PM
2013-12-02 6:41:23 PM
Peter__
Community Legend
769 Views
1 replies
2 likes
Mac

769 Views
1 replies
2 likes

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