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Hey there,
Thanks for posting in the Community and welcome.
We hope you don't mind us answering in English as this is the official language of the forum.
In this case, we'd like to gather more info. Would you mind sending us the make/model and OS of the affected device along with the Spotify version you're running there?
On another note, can you send us a full description of what is happening? When you mentioned the app stops the playback, does it just stop but remain open or does it crash? Please send us as many details as possible.
Lastly, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details.
Keep us in the loop!
Привет, решили как-то это проблему? То же самое, произошло после обновления подписка
Hey @guest123321,
Thanks for posting in the Community. We hope you don't mind us replying in English.
Could you share your device specifics? Does this happen on multiple devices or with a different account?
Keep us posted,
Cheers!
у меня тоже самое на разным компьютерах и уже пол года как, после обновления подписки всегда такое
Решили проблему? Тоже самое, пролистывает 5-7 песен, и запускает ту, на которой остановилась, песня играет десять секунд, но играет без слов и музыки
Привет, у меня такая же проблема. Я слушаю музыку на часах apple watch и когда я включаю песню, спотифай сам перелистывает 5-7 песен и включает какуюто другую. Приэтом когда я включаю с дгугого устройсво на том же аккаунте приэтом это устройсво синхронизованно с спотифаем на часах пестя или просто идет без слов или переключает по 5 песен как и на часах. Прошу вас помоч потому что это очень напригает и я не хочу чтобы такие проблемы поевлялись учитавая что у меня премиум спотифай. Я перезагружала часы 4 раза и даже сбрасывала и перенастраивала, после сброса он пророботал день нормально и потом началось.
Hey folks,
Thanks for getting in touch about this. Hope you don't mind a reply in English as it's the
Could you let us know if you're still experiencing this? If so, could you send us the info @Dian asked for previously?
We'll be on the lookout.
Музыка сама переключается, и когда останавливается играет до 10 секунд и останавливается и не играет больше
Что делать?
Версия ПО IOS 17.5.1
Hey @romanqq,
Thanks for reaching out! Hope you don't mind us replying in English.
Just to confirm, do you notice any difference after clearing saved cache from the app? Once it's done, make sure to log out from the app and back in again. Completing these steps will resync your account info.
Shouldn't that do the trick, would you mind providing us with the info requested by @Dian earlier in the thread?
Let us know how it goes.
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