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Album radio not working

Solved!

Album radio not working

Plan

Free

Country

BR

Operating System

Windows 10

 

Until some time ago, there was an option to go to the radio of a certain album, but now that the option is supposedly back, it is bugged, because when we click on it, we are redirected to the radio of the artist who owns the album, instead of the radio of the album itself.

 

vitor3108_0-1620663551134.png

vitor3108_1-1620663581017.png

 

 

 

Reply

Accepted Solutions
Marked as solution

Hey @vitor3108,

 

Thanks for trying and keeping us posted.

 

We've checked backstage and this is the current expected behavior when starting a Radio from an album. However, we'll make sure to pass this on to the right folks.

 

In the meantime, we suggest to keep the app updated.

 

If you have any questions or need anything else, give us a shout.

 

Have a good one 🙂

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

3 Replies

Hi there @vitor3108,

 

Thank you for your post here in the Community. We're happy to help.

 

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

 

If that doesn't do the trick, can you let us know if you get the same behavior when you're using a different device?

We'll keep an eye out for your reply.

 

Cheers!

JeremyModerator
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Live, love, laugh and listen to music 🙂

I did the clean reinstallation but even so the bug continued to occur, I tested it on the Google Chrome web helper and the same bug also happened. It was not possible to test it on the phone version because mine is running out of storage.

Marked as solution

Hey @vitor3108,

 

Thanks for trying and keeping us posted.

 

We've checked backstage and this is the current expected behavior when starting a Radio from an album. However, we'll make sure to pass this on to the right folks.

 

In the meantime, we suggest to keep the app updated.

 

If you have any questions or need anything else, give us a shout.

 

Have a good one 🙂

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

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