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All local files grayed out

Solved!

All local files grayed out

Plan

Premium

Country

USA

Device

Built PC

Operating System

Windows 10

 

My Question or Issue

My local files are grayed-out no matter what I do. I've unistalled Spotfiy and downloaded the version from the Windows store, unistalled my antivirus (which I was planning on doing anyways), completely disabled my firewall, and removed every offline device but my current phone. It still will not link to artists and albums. It is every song, including songs that sync on my MacBook Pro. This is a problem exclusive to my Windows desktop.

Reply

Accepted Solutions
Marked as solution

Hey @scotrone 

 

Spotify is no longer supporting the feature of matching local file artists and albums to ones in Spotify catalog. Check out this Issue thread for more information.

 

Sorry about that!

Have a nice day 🙂

View solution in original post

1 Reply
Marked as solution

Hey @scotrone 

 

Spotify is no longer supporting the feature of matching local file artists and albums to ones in Spotify catalog. Check out this Issue thread for more information.

 

Sorry about that!

Have a nice day 🙂

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