Bug: Windows App Incompatible with 3.1 Sound Configuration

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Bug: Windows App Incompatible with 3.1 Sound Configuration

Bull_Buchanan
Newbie

Plan

Premium

Country

 USA

Device

PC

Operating System

Windows 10

 

My Question or Issue

 When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will not play any audio and displays "Spotify can't play this right now." when any song is selected. I was personally able to repro this issue by turning it on and off to enable playback.

1 Reply

Re: Bug: Windows App Incompatible with 3.1 Sound Configuration

Rock Star 15
Rock Star 15

Hey there @Bull_Buchanan,

thanks for posting in the community !

 

Adding this help guide on using and configuring Spotify on different sets of speakers or sound systems for all types of devices.

 

Hope it'll help solving the issue.

If it hasn't, reply back to the post and i'll jump back in=)

OneByBooRock Star 15
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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