Bug(?) in Windows desktop app - can't find album

[MarkWilliams123]

Windows 10 - Spotify Premium.

I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and click on albums returned by the search I get the following message:

"We can't seem to find the album. Please try another search".

If I go back and do it again (sometimes I have to do it twice) I get the album.

I exited Spotify today and a new version loaded (11.22.633), however, the problem persists.

[OneByBoo]

Hi there @MarkWilliams123,

thanks for posting !

I would like to refer your to this official Spotify answer which contains steps on how to perform a clean reinstall of the app (different than a regular one).

This might help renewing the app life and solve the issue in hand.

Keep me posted 🙂

[MoonBears123]

Hi Spotify,

I have the free plan and currently, it hasn't been letting me view my playlists and my songs on desktop and i was wondering if there was any way to actually change this as its been very confusing and very frustrating, i would really like for help towards this? i've restarted my devices, logged out and everything, i just wish to know whats going on?