Can't play music, all playlists empty

[pennstatephil]

Plan

Premium

Country

USA

Device

PC

Operating System

Windows 10

My Question or Issue

Followed all troubleshooting steps, including full uninstall (as far as I could tell...) and signing in with a different account. Songs do not play at all, and all playlists are present, but empty.

[OneByBoo · Accepted solution]

Hi there @pennstatephil,

thanks for reaching out to the community !

I would suggest checking out this thread regarding the same issue.

If you scroll down a bit you'll be able to see a great solution by @Bittencourt.

Let me know how it goes 🙂

[pennstatephil]

This should 100% be part of spotify's official troubleshooting steps. Thank you!

[OneByBoo]

Hi @pennstatephil,

First of all i'm very glad to hear it worked out for you.

Secondly, we shall both thank @Bittencourt for the great solution !

Enjoy Spotify 🙂

[Bittencourt]

Hey @pennstatephil,

I'm glad we could help you!

Let me know if you have any other questions 🙂