ERROR CODE 12

[hroselloj]

Plan

Premium

Country

SPAIN

Device

(Sony VAIO)

Operating System

(Windows 10)

My Question or Issue

I used to listen to my spotify songs on the app on pc but the last couple of days shows a message up saying code error 12, there is no more space in the disc, but i have 400 GB left. I tried to uninstall the app and install it back again but nothing, it stills shows up the same message. PLEASE HELP!!

[Elena]

Hey there @hroselloj!

Thanks for reaching out to us and welcome to the Community! We'll be happy to help you sort this out.

You could start with a clean reinstall with the steps here to make sure that all old files that might be causing trouble are gone.

It's also important that you re-download it from the Microsoft store.

Give your device a quick restart before you start the newly installed app.

In case the issue persist, feel free to send us a screenshot of the error message you're getting and let us know if you can use our web player.

We'll be on the lookout for your reply.