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Favorite Songs Disappear

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Favorite Songs Disappear

Plan

Free

Country

USA 

 

Operating System

Windows 10

 

My Question or Issue

My songs that I've favorited don't appear under the "Favorite Songs" sometimes. As a result, I have to manually search for the song, and then my Favorite Songs will be loaded. I have tried restarting the application multiple times, it does it again and again. 

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Accepted Solutions
Marked as solution

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

View solution in original post

2 Replies
Marked as solution

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Thanks, I reinstalled it and the problem went away. 😄

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