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[Firefox] Black screen when opening https://open.spotify.com/ as logged in user

[Firefox] Black screen when opening https://open.spotify.com/ as logged in user

Plan

Premium

Country

Russia

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

When I go to https://open.spotify.com/ as logged user I see only black screen and nothing else. Its works fine if I log out or in chrome browser.

2020-09-22 13_05_54-StrokesPlus.png
Reply
1 Reply

Hey @webkill 

 

One thing I recommend trying is reloading Firefox in its 'safe mode', which means disabled add-ons. Here's how you can get there:
1. Hit Alt-key on your keyboard. This will make Firefox menu appear in case it's hidden. Select Help
2. Select "Restart with Add-ons Disabled"
3. The browser will restart and reload the page.

 

Does the web player still appear blank for you? 🙂

Let me know how it goes!

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