G-sync for windowed create mouse lag

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17 people liked this

G-sync for windowed create mouse lag

implor
Newbie

 

Plan

Premium

Country

 swe

Device

p

Operating System

Windows 10/7700k/2080/144hz G-sync display

 

My Question or Issue

Enable "G-sync for windowed and full screen mode" create mouse lag (This is reproducible on two different computers, both Nvidia GTX 1080 and RTX 2080)

Enable "G-sync for full screen mode" solves the issue.

Disable hardware acceleration in Spotify solves the issue.



9 Replies
2 people liked this

Re: [BUG REPORT] G-sync for windowed create mouse lag

LUXPRIMUS
Newbie

Happening for me too, when the Spotify window is in focus.

Spotify build 1.0.94.262.g3d5c231c

Windows 10, i9-9900k, 1080ti, 100hz display

3 people liked this

Re: [BUG REPORT] G-sync for windowed create mouse lag

Daniel2082
Newbie

I have exactly the same problem. Setting G-Sync to Fullscreen only or disabling hardware acceleration fixed it.

 

Spotify Windows 1.0.96

3 people liked this

Re: [BUG REPORT] G-sync for windowed create mouse lag

downest3
Newbie

Disabling hardware acceleration worked for me as well. Thank you. 

2 people liked this

Re: [BUG REPORT] G-sync for windowed create mouse lag

Zenzyg
Newbie

I can confirm disabling hardware acceleration fixes the problem, thanks!

1 person liked this

Re: [BUG REPORT] G-sync for windowed create mouse lag

Kushiva
Newbie

The same, i7-8700k and rtx 2060.

Re: [BUG REPORT] G-sync for windowed create mouse lag

OCretribution
Newbie

I have to say, im really happy that I am not the only one experiencing this.  Took me a few minutes to figure out what was causing my issues.  While disabling HWA fixes the stuttering, is there a downside to quality and performance when doing so?  

 

I in no way intend on turning off the windowed mode for G-Sync as some games simply only use windows mode, and fullscreen isnt an option.

 

Thoughts?

Re: [BUG REPORT] G-sync for windowed create mouse lag

TacticalTrumpet
Newbie

RTX 2070 and Dell S2417DG (G-Sync running for both fullscreen/windowed). Disabling hardware acceleration also fixed this for me.

Re: G-sync for windowed create mouse lag - Status changed to: Under investigation

Moderator
Moderator

Hey there,

 

Thanks for letting us know. We're looking into this and will get back to you as soon as we have any updates. In the meantime, if you're experiencing this, make sure to reinstall the app, and if that doesn't work let us know the following:

  • Device and OS
  • Spotify version
  • Graphic card
  • A screen recording if possible
  • Info about what's happening

Make sure to hit the +Vote button as well. 

 

Thanks!

JemiModerator
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1 person liked this

Re: G-sync for windowed create mouse lag

Moderator
Moderator

Hey there everyone!

 

Thanks for all of the info you've provided so far.

 

We've let our tech team know, and they're investigating this.

 

We don't have an exact timeline for a fix, but we'd recommend keeping an eye out for updates to the app.

 

If you have any further questions, don't hesitate to give us a shout. Have a lovely day :)

KaterinaModerator
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