How to fix Spotify when it keeps saying 'error-dia...
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Windows 10 Spotify app Basically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal-error.generic-label' which I can click, but when I do click it, it just comes back to the same exact screen.
open Windows Terminal and run this command:"%APPDATA%\Spotify\Spotify.exe" --log-file="<path-where-to-log>.log"
make sure to change <path-where-to-log> to somewhere on your local drive, eg: c:\temp\mySpotify.log (in this case there has to be a folder named temp on your C drive) These steps apply if your app is downloaded from our website.
open Windows Terminal and run this command: start Spotify.exe --log-file="<path-where-to-log>.log"
make sure to change <path-where-to-log> to somewhere on your local drive, eg: c:\temp\mySpotify.log (in this case there has to be a folder named temp on your C drive) These steps apply if your app is downloaded from MS Store
It's best if you can add upload them to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).
1. Using Finder, under the Go menu at the top of the screen, select the Go to Folder option (you can also press Shift-Apple Key-G to access).
Inside the “Go to the folder” field that pops up, type or paste ~/Library/Caches/com.spotify.client/ and then click “Go” or press Enter.
2. Delete everything inside the com.spotify.client folder. You can select all of the items by pressing Command + A.
3. Using the Go to Finder option from Step 1, go to ~/Library/Application Support/Spotify/.
4. Inside the Spotify folder, look for a file called prefs. Open this file in Notepad and add storage.size=1024 on a new line at the end of the file. Save this file. This should limit the size of Spotify’s cache to 1024MB or 1GB; you can change the “1024” value if you would like the cache to be smaller or larger.
5. Delete the PersistentCache folder inside the Spotify folder