Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Installer download not working

Solved!

Installer download not working

I go here to download spotify for Windows, but the file cannot be found on server: https://www.spotify.com/se/download/windows/ Tried different browsers
Reply

Accepted Solutions
Marked as solution

Problem solved by updating (avast) anti-virus software.

View solution in original post

8 Replies

Try http://download.spotify.com/Spotify%20Installer.exe ?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks. That works. PS. The download page was redirecting to http://download.spotify.com/SpotifySetup.exe

That is also a valid download link so I'm not sure why its not working! 

 

There are 2 versions of the installer, the one you where pointed to is the lightweight installer which downloads the rest of the program once you run it. The one I gave you a link to is the full download package 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I think windows is blocking it somehow. I managed to download the small installer, but it will not run. Nothing happens when I execute. If I choose "run as administrator" i get a popup saying the program failed to run because it has a virus.

There have been some reports of virus scanners picking something up from Spotify lately here on the community but the number of reports is very small. Looks to be a false positive for some reason, it has been passed over to the Spotify team for investigation. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Marked as solution

Problem solved by updating (avast) anti-virus software.

I tried to downoload the setup for Spotify but the application would not open when the downlolad was finished. Please help.

https://www.spotify.com/uk/download/windows/ this the the page is used.

I can't believe this worked, but it did! Looks like the link they direct you to is incorrect. Thanks for the tip!

Suggested posts