Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Hey guys, maybe you can help me. I was listening to that Audio Book called "Totenfang" by Simon Beckett (german version) and after half of the tracks it just stopped. So I looked it up and apparently there are only half the tracks available, and the ...
Hey guys, maybe you can help me. I was listening to that Audio Book called "Totenfang" by Simon Beckett (german version) and after half of the tracks it just stopped. So I looked it up...
Visitor
774 Views
4 replies
3 likes
When going to my Control panel, add-remove programs, I cannot remove Spotify. Anyone know why? I do not use it. Perhaps I neeed to first "close" my account?
When going to my Control panel, add-remove programs, I cannot remove Spotify. Anyone know why? I do not use it. Perhaps I neeed to first "close" my account?
Casual Listener
448 Views
2 replies
0 likes
Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter.For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offline and didn't synchronize with your servers.So, in that mom...
Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter. For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offlin...
253 Views
0 replies
0 likes
When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. Is there a way to fix this?
When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. &n...
311 Views
0 replies
0 likes
I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files can't be found. I tried deleting the files off my computer, als...
I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files ...
358 Views
0 replies
0 likes
I moved from the UK to Switzerland and have changed my account details and payment to my Swiss account. Now when I go to 'Browse', all the playlists that come up are either in German or contain German language songs (and I have no idea what they are ...
I moved from the UK to Switzerland and have changed my account details and payment to my Swiss account. Now when I go to 'Browse', all the playlists that come up are either in German o...
Casual Listener
485 Views
1 replies
0 likes
Hi, I am professional premium user and I have also my own music licensed on Spotify as Cyberluke. Today when I played Spotify music in my studio, it seems too quiet. So I checked my RME mixer and indeed the peak does not go over -6dB in any track. Wh...
Hi, I am professional premium user and I have also my own music licensed on Spotify as Cyberluke. Today when I played Spotify music in my studio, it seems too quiet. So I checked my RM...
Music Fan
3524 Views
8 replies
1 likes
I have selected both these options: Open Spotify autmatically after you log into the computer - MinimizedClose buttion should minimize the Spotify window to the tray - True Still, when I start the computer, spotify is minimized to task bar. NO ONE wa...
I have selected both these options: Open Spotify autmatically after you log into the computer - Minimized Close buttion should minimize the Spotify window to the tray - True Still,...
285 Views
0 replies
0 likes
In version 1.0.63.617.g5aca9a2a, I can't see my playlist simultaneously anymore when I want to add new songs to a playlist (for clarity, I'm not using the filter search),. Instead, I get redirected to a separate page with "Search in Spotify". I prefe...
In version 1.0.63.617.g5aca9a2a, I can't see my playlist simultaneously anymore when I want to add new songs to a playlist (for clarity, I'm not using the filter search),. Instead, I get redirected t...
Roadie
4899 Views
8 replies
2 likes
I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song. I've played lots of songs. How do I check that box and get this to go away?
I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song. I've played lots of so...
264 Views
0 replies
0 likes
I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web player works just fine.
I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web playe...
496 Views
0 replies
0 likes
When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them to my playlists. However, they still do not appear...
When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them...
348 Views
0 replies
0 likes
I have this problem that spotify is offline all the time even when i have internetis there any solution for this problem I tried the to change auto proxy to HTTP and it didnt workI tried to change the DNS toPreferred DNS server: 8.8.8.8Alternate DNS ...
I have this problem that spotify is offline all the time even when i have internet is there any solution for this problem I tried the to change auto proxy to HTTP and it didnt work I tr...
Not applicable
636 Views
2 replies
0 likes
Spotify windows desktop application v1.0.62.508.g2c497f24 It seems to me that the repeat tooltips for repeat and repeat track are swapped, or is this intentional?
Spotify windows desktop application v1.0.62.508.g2c497f24 It seems to me that the repeat tooltips for repeat and repeat track are swapped, or is this intentional?
258 Views
0 replies
0 likes
Hi People,Like I wrote on title i want use older cache file (for Offline Songs) that stored before reinstall.once i show the location from spotify it empties the folder. When i select a empty folder from spotify. and then fill the folder after restar...
Hi People, Like I wrote on title i want use older cache file (for Offline Songs) that stored before reinstall. once i show the location from spotify it empties the folder. When i select a emp...
257 Views
0 replies
0 likes
I've just got this happening to me. I've tried everything that the forums suggest --disable-accelerated-video --disable-accelerated-plugins --disable-accelerated-overflow-scroll --disable-accelerated-layers --disable-accelerated-fixed-root-background...
I've just got this happening to me. I've tried everything that the forums suggest --disable-accelerated-video --disable-accelerated-plugins --disable-accelerated-overflow-scroll --disable-ac...
Casual Listener
588 Views
2 replies
1 likes
Hi, in our corp enviroment we use roaming profiles and since some of the september updates all we get is either a black screen or a 2nd or 3rd spotify process that is looping (crashing, restarting).OS are Win8, Win8.1, Win10 (1609 and 1703). Starting...
Hi, in our corp enviroment we use roaming profiles and since some of the september updates all we get is either a black screen or a 2nd or 3rd spotify process that is looping (crashing, restarting). ...
343 Views
0 replies
1 likes
I've done a full reinstall of the current client mulitple times and the Spotify window comes up black with only File, Edit and View tabs and the ability to minimize or exit.I've installed previous versions that work fine.Fix your update, it's terribl...
I've done a full reinstall of the current client mulitple times and the Spotify window comes up black with only File, Edit and View tabs and the ability to minimize or exit. I've installed previous ...
Roadie
521 Views
3 replies
0 likes
Hello!I have a issue where whenever I check the global top 50 chart on spotify, its almost never updated. Now its 9 days since it was last updated, but it says it is supposed to be updated daily. Same issue with my country's top 50 songs. I use the d...
Hello! I have a issue where whenever I check the global top 50 chart on spotify, its almost never updated. Now its 9 days since it was last updated, but it says it is supposed to be updated daily....
917 Views
0 replies
0 likes
Hi, everytime when I shut down my PC, my downloads and settings(like shuffle, replay buttons) turns to default. I have premium account and using it on 3 devices.
Hi, everytime when I shut down my PC, my downloads and settings(like shuffle, replay buttons) turns to default. I have premium account and using it on 3 devices.
277 Views
0 replies
0 likes
