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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15548 Views

114 replies

52 likes

  • 15548 Views
  • 114 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2447 Views

16 replies

3 likes

Possible Bug
  • 2447 Views
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5744 Views

40 replies

2 likes

  • 5744 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10066 Views

0 replies

4 likes

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I have to re-download my playlist everytime I open Spotify on PC

Hi, I have a problem with my spotify on PC. Because everytime I open the app I have to redownload all the playlist that I have downloaded before. Is this a bug or I have to reinstall my spotify? I am using Windows 8 by the way. I hope there is a solu...

Newbie

Hi, I have a problem with my spotify on PC. Because everytime I open the app I have to redownload all the playlist that I have downloaded before. Is this a bug or I have to reinstall my spotify? I am...

489 Views

0 replies

0 likes

Windows
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Spoitfy wont lanuch due to missing dsound.dll

I had problems with my dsound.dll for some reason. every time I started Spotify (and any other program that used dsound.dll) it would come up with an error message saying that "dsound.dll is not designed to run on windows or contains an error" etc., ...

Casual Listener

I had problems with my dsound.dll for some reason. every time I started Spotify (and any other program that used dsound.dll) it would come up with an error message saying that "dsound.dll is not desi...

IguanaSetup

Community Legend

3619 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

"Song Not Downloaded"

Every time I try to sync songs from my pc to iPod touch, it says "Song Not Downloaded: If you own the song, you can sync it from your computer."I do own the song, but it won't allow me to sync it from the computer.I've tried deleting and re-installin...

Casual Listener

Every time I try to sync songs from my pc to iPod touch, it says "Song Not Downloaded: If you own the song, you can sync it from your computer." I do own the song, but it won't allow me to sync it f...

kavenieza

Music Fan

4746 Views

1 replies

2 likes

Windows
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  • 1 replies
  • 2 likes

Solved!! Sharing songs

Dear Spotify,Is it possible to share saved songs as a public playlists with other users?

Regular

Dear Spotify, Is it possible to share saved songs as a public playlists with other users? 

kavenieza

Music Fan

6871 Views

1 replies

0 likes

Web Player
Windows
  • 6871 Views
  • 1 replies
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Slow download

Hi, i have a galxy j7 and when i download playlists it takes a lot, a playlist of 30 songs takes like 7 hours, my internet is of 50 mb, the last week was good but now no, pls help

Newbie

Hi, i have a galxy j7 and when i download playlists it takes a lot, a playlist of 30 songs takes like 7 hours, my internet is of 50 mb, the last week was good but now no, pls help

754 Views

0 replies

0 likes

Windows
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Error on opening and when trying to uninstall

"Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' Anyoine else expeiencing this? I can't run or even uninstall with out this showing up.

Newbie

"Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL'   Anyoine else expeiencing this?  I can't run or even uninstall with out this showing up.

pfenske

Regular

1663 Views

2 replies

0 likes

Windows
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  • 2 replies
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Solved!! Installer download not working

I go here to download spotify for Windows, but the file cannot be found on server: https://www.spotify.com/se/download/windows/ Tried different browsers

Gig Goer

I go here to download spotify for Windows, but the file cannot be found on server: https://www.spotify.com/se/download/windows/ Tried different browsers

cathykellogg4

Newbie

23404 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Spotify Not Responding

Hi there,Spotify hasn't been working for me for over a week now. Whenever I try to start it, it opens but I get that spinning ring (or sometimes just a blank screen) and it just never goes beyond that stage (I have left it for up to an hour). To be c...

Casual Listener

Hi there, Spotify hasn't been working for me for over a week now. Whenever I try to start it, it opens but I get that spinning ring (or sometimes just a blank screen) and it just never goes beyond t...

473 Views

0 replies

0 likes

Windows
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  • 0 replies
  • 0 likes

No Radio feature on Desktop player

Hi,As outlined here : https://support.spotify.com/us/using_spotify/features/spotify-radio/There is no 'radio' menu on my desktop app, and when I right click a Song/Album/Artist/Playlist, there is no option to go to radio.I see the opion in the web pl...

Regular

Hi, As outlined here :  https://support.spotify.com/us/using_spotify/features/spotify-radio/ There is no 'radio' menu on my desktop app, and when I right click a Song/Album/...

454 Views

0 replies

2 likes

Windows
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  • 0 replies
  • 2 likes

Can't login to deaktop app via email and facebook

Hi everyone So I recently got Spotify Premium (The $1 for 3 months deal) and whenever I try and log into the desktop app through email and facebook, it does nothing. No notifications or popups, it just either does nothing or just freezes. The android...

Newbie

Hi everyone   So I recently got Spotify Premium (The $1 for 3 months deal) and whenever I try and log into the desktop app through email and facebook, it does nothing. No notifications or popu...

427 Views

0 replies

0 likes

  • 427 Views
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No audio after prolonged pause

I'm using a Windows 10 laptop and when I leave a song paused for a minute or two, when I press play there is no audio. Not muted, I can toggle volume controls, but it's just dead silence. Help?

Newbie

I'm using a Windows 10 laptop and when I leave a song paused for a minute or two, when I press play there is no audio. Not muted, I can toggle volume controls, but it's just dead silence. Help?

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Spotify doesnt look for audio devices.

I have some Turtle beach headphones and when I play path of exile, it restarts my headphones (really annoying). The game recovers and just picks a random device which is usually the wrong one (again annoying). I can just disable that device and its f...

Newbie

I have some Turtle beach headphones and when I play path of exile, it restarts my headphones (really annoying). The game recovers and just picks a random device which is usually the wrong one (again ...

1283 Views

0 replies

0 likes

  • 1283 Views
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Unavailable Songs

I'm new to Spotify. As I was looking for songs for my first playlist, I came across one I'd been searching for that was listed with gray instead of white text. When I added it to my playlist, it didn't show up, but if I try to add it again, it says t...

Regular

I'm new to Spotify. As I was looking for songs for my first playlist, I came across one I'd been searching for that was listed with gray instead of white text. When I added it to my playlist, it didn...

689 Views

0 replies

1 likes

  • 689 Views
  • 0 replies
  • 1 likes

Getting message "can't play the current song" when I trfy to play any song

Hi, each time I try to play a song, i get a blue bar across the top of the screen telling me can't play the current song. I have re-installed Spotify and reset everything but still have the problem. This happens a lot lately.

Newbie

Hi, each time I try to play a song, i get a blue bar across the top of the screen telling me can't play the current song.  I have re-installed Spotify and reset everything but still have the pro...

543 Views

0 replies

1 likes

Windows
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  • 0 replies
  • 1 likes

Superuser Contribution No offline switch for saved songs in Windows 10

Hello, just like the title says I have no offline switch to download my saved songs like I have on my iPhone. Is it normal that the PC client can only download playlists and not saved songs like the mobile version? Thank you.

Visitor

Hello, just like the title says I have no offline switch to download my saved songs like I have on my iPhone. Is it normal that the PC client can only download playlists and not saved songs like the ...

DJ_Minx

Newbie

4677 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Windows 10 App won't uninstall

I'm trying to change over to the Desktop App, but the WinStore App will NOT uninstall no matter how many times I've clicked Uninstall.

Regular

I'm trying to change over to the Desktop App, but the WinStore App will NOT uninstall no matter how many times I've clicked Uninstall.

IguanaSetup

Community Legend

1191 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Solved!! Request to reinstall

cannot run it today. and pop up the window ask me to reinstall the program, but it doesnt work...

Newbie

cannot run it today. and pop up the window ask me to reinstall the program, but it doesnt work...

IguanaSetup

Community Legend

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Can't right click currently playing song or add to playlist

Title. I have several playlist that divide my music based on genre, category, etc. For some reason I can't right click the currently playing song in Play Queue or add that song to any of my playlists. I have to manually look it up in browse or a play...

Newbie

Title. I have several playlist that divide my music based on genre, category, etc. For some reason I can't right click the currently playing song in Play Queue or add that song to any of my playlists...

travismm

Regular

4062 Views

9 replies

6 likes

Windows
  • 4062 Views
  • 9 replies
  • 6 likes

Solved!! Local files not playing at all

Since a few weeks ago my local files haven't been working at all (.mp3-files) if play the files with another player they work but when I add them to spotify playlist, nothing at all happens when i click on it. It doesn't show any error nor even tryin...

Casual Listener

Since a few weeks ago my local files haven't been working at all (.mp3-files) if play the files with another player they work but when I add them to spotify playlist, nothing at all happens when i cl...

killing62

Music Fan

27738 Views

27 replies

1 likes

  • 27738 Views
  • 27 replies
  • 1 likes

Spotify Won't Open

I have Spotify downloaded on my Windows HP work computer and the app has opened and worked just fine until today, when I recieved the below message pop-up box on my screen (image also attached): Cannot find 'api-ms-win-core-processthreads-I1-1-2.dII'...

Newbie

I have Spotify downloaded on my Windows HP work computer and the app has opened and worked just fine until today, when I recieved the below message pop-up box on my screen (image also attached): &nb...

Sebasty

Community Legend

1049 Views

1 replies

0 likes

Windows
  • 1049 Views
  • 1 replies
  • 0 likes