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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2413 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155091 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148871 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11488 Views

1 replies

6 likes

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[Desktop] [Windows] Missing Some Friend Activity

I have been experiencing an "issue" for some months now, where the Friend Activity pane on the Windows desktop application is only showing and updating only 1 followed user's listening activity.I follow 3 users that I wish to get listening activity f...

Newbie

I have been experiencing an "issue" for some months now, where the Friend Activity pane on the Windows desktop application is only showing and updating only 1 followed user's listening activity....

298 Views

0 replies

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Windows
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Win10 Platform EQ

When will the Win10 platform have an EQ? It's a little pathetic that a media player service in 2017, specificallly focused on playing music alone, doesn't have a user-adjustable equalizer.

Newbie

When will the Win10 platform have an EQ? It's a little pathetic that a media player service in 2017, specificallly focused on playing music alone, doesn't have a user-adjustable equalizer.

341 Views

0 replies

2 likes

Windows
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Solved!! Unable to add to queue on Desktop. Can't add to queue on Desktop.

Currently running most recent spotify desktop app on Windows 10. Unable to add songs to queue. Tried uninstall and reinstall. Any simple solutions out there?

Casual Listener

Currently running most recent spotify desktop app on Windows 10. Unable to add songs to queue.  Tried uninstall and reinstall.   Any simple solutions out there? 

dr_dunc

Casual Listener

687 Views

2 replies

0 likes

Windows
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[Solved] Spotify doesn't work after last update (Windows)

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black.I uinstalled it and deleted much left files as I could (users...appdata etc.), restarting computer, used Ccleaner,...

Casual Listener

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black. I uinstalled it and deleted much left files as I could (users...

vedster

Newbie

664 Views

2 replies

1 likes

Windows
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Spotify Update w/Installation file version 1.0.62.508 Causing Problems in User Profiles

I formatted my computer yesterday thinking that my user profile had been corrupted as I was unable to use the 1, 2, 9, 0 keys across the top row, the 1 key in the num pas, and the f, and j keys in the middle. Hardware tests at the BIOS level had all ...

Casual Listener

I formatted my computer yesterday thinking that my user profile had been corrupted as I was unable to use the 1, 2, 9, 0 keys across the top row, the 1 key in the num pas, and the f, and j keys in th...

360 Views

0 replies

0 likes

Windows
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Can't download songs

Hey guys, I have a Premium account but the problem is I can't find how to download all of my songs on Windows. There is no "Download" button in the "Songs" tab from "My Music". The only solution I can find is to add every song to a playlist and downl...

Newbie

Hey guys,   I have a Premium account but the problem is I can't find how to download all of my songs on Windows. There is no "Download" button in the "Songs" tab from "My Music". The only solu...

258 Views

0 replies

0 likes

Windows
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CRUMBLING/CRACKLING SOUNDS DURING PLAYBACK

PLEASE REFER TO VIDEO ( BELOW ) FOR EVIDENCE. This issue started happening out of no where this morning. Never had this issue before today. Tried uninstalling client and re installing, as well as a clean install of audio drivers. I have had Spotify o...

Visitor

PLEASE REFER TO VIDEO ( BELOW ) FOR EVIDENCE.   This issue started happening out of no where this morning.   Never had this issue before today. Tried uninstalling client and re installi...

533 Views

0 replies

0 likes

Windows
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Done with Spotify, hello Amazon Music

I've been using Spotify for a couple years now, but the Desktop App is garbage and I'm really tired of fiddling with it. The solution to installing it? Run it in Windows XP compatibility mode. That tells me that Spotify doesn't give two, or even one,...

Visitor

I've been using Spotify for a couple years now, but the Desktop App is garbage and I'm really tired of fiddling with it.  The solution to installing it?  Run it in Windows XP compatibility ...

rednblu

Roadie

835 Views

4 replies

1 likes

Windows
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Spotify attempts, and fails, to update every time I run it - can't uninstall either

Every time I start up my PC Spotify attempts to update. Every time, it fails, citing a lack of permissions (which is insane, because I have all the permissions). I tried to uninstall, and I don't have permission for that either. So Spotify doesn't wo...

Visitor

Every time I start up my PC Spotify attempts to update.  Every time, it fails, citing a lack of permissions (which is insane, because I have all the permissions).  I tried to uninstall, and...

319 Views

0 replies

0 likes

Windows
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Solved!! Synchronize the status of a podcast

I found after a long search unfortunately nothing relevant, therefore this post:Is there the possibility to synchronize the status of a podcast (not yet heard, partly heard, completely listened) between the devices of a user?All podcasts, which I lis...

Newbie

I found after a long search unfortunately nothing relevant, therefore this post: Is there the possibility to synchronize the status of a podcast (not yet heard, partly heard, completely listened) be...

user-removed

Not applicable

2296 Views

3 replies

9 likes

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Playlist sorting problems

Hi everyone! My main playlist that I use won't let me move any of my songs. I have checked other playlists and they all let me move my songs around. The playlist that is having problems has a total of 876 songs on it and 52 hrs and 46 min worth of mu...

Newbie

Hi everyone! My main playlist that I use won't let me move any of my songs. I have checked other playlists and they all let me move my songs around. The playlist that is having problems has a total o...

Sebasty

Community Legend

425 Views

1 replies

0 likes

Windows
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  • 1 replies
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App will not start (windows 7)

My Spotify app on window desktop is giving me an error, however there is no error message or code.When I open the app it constantlys gives the error sound (about once a second) and the app opens but I can only see the outline of the program and none ...

Casual Listener

My Spotify app on window desktop is giving me an error, however there is no error message or code. When I open the app it constantlys gives the error sound (about once a second) and the app opens bu...

PJ_ozi

Casual Listener

901 Views

3 replies

0 likes

Windows
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Saving long play queue to playlist doubles size

This is a weird one: I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Therefore each time I finish listening for the day I save the ...

Casual Listener

This is a weird one:   I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Th...

907 Views

0 replies

0 likes

Windows
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The new search function is terrible

Don't have much more to say. The drop down style search of the previous versions was much much better. Bringing you to a whole different page is ridiculous.

Casual Listener

Don't have much more to say. The drop down style search of the previous versions was much much better. Bringing you to a whole different page is ridiculous. 

hekemon

Music Fan

2627 Views

7 replies

15 likes

Windows
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Songs not available

I have a very annoying problem. Everytime I want to play a song it switches to the next immediately and then to the next again and so on.The problem is, I don't even hear the music. They tell me that the song is not available and that if I want to li...

Newbie

I have a very annoying problem. Everytime I want to play a song it switches to the next immediately and then to the next again and so on. The problem is, I don't even hear the music.  They tel...

Sebasty

Community Legend

343 Views

1 replies

0 likes

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  • 1 replies
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Only half the Audio Book available. Is that intended?

Hey guys, maybe you can help me. I was listening to that Audio Book called "Totenfang" by Simon Beckett (german version) and after half of the tracks it just stopped. So I looked it up and apparently there are only half the tracks available, and the ...

Newbie

Hey guys,    maybe you can help me. I was listening to that Audio Book called "Totenfang" by Simon Beckett (german version) and after half of the tracks it just stopped. So I looked it up...

Popcoleman11

Visitor

766 Views

4 replies

3 likes

Windows
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Removing Spotify from my computer

When going to my Control panel, add-remove programs, I cannot remove Spotify. Anyone know why? I do not use it. Perhaps I neeed to first "close" my account?

Visitor

When going to my Control panel, add-remove programs, I cannot remove Spotify.  Anyone know why?  I do not use it.  Perhaps I neeed to first "close" my account?  

kcdkagger

Casual Listener

445 Views

2 replies

0 likes

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Playlists being cleaned without confirmation

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter.For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offline and didn't synchronize with your servers.So, in that mom...

Newbie

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter. For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offlin...

252 Views

0 replies

0 likes

  • 252 Views
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Songs Liked From Radio Showing Up Only in Saved Songs and not "Liked From Radio" Playlist

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. Is there a way to fix this?

Newbie

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist.  It was previosly routing these correctly, but recently stopped. &n...

308 Views

0 replies

0 likes

Windows
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Error Code 13

I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files can't be found. I tried deleting the files off my computer, als...

Casual Listener

I had Spotify installed on my new laptop running Windows 8.  But the last time I logged in, it was not working.  I tried to reinstall it and I keep getting an Error Code 13, that the files ...

354 Views

0 replies

0 likes

Windows
  • 354 Views
  • 0 replies
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