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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80946 Views

40 replies

68 likes

  • 80946 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774856 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17702 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2777 Views

0 replies

4 likes

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Ports for desktop app

Hi, I'm using a restricted network in my flat wich is provided by the residence hall. I know there are already a few existing topics related to my request, but all of them are quite old, there is no official note about it, and I would like to be sure...

Newbie

Hi,   I'm using a restricted network in my flat wich is provided by the residence hall.   I know there are already a few existing topics related to my request, but all of them are quite...

1265 Views

0 replies

3 likes

Windows
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Solved!! How to get total play count of a track given their ID

Hi, How do I get total play count for this song? https://api.spotify.com/v1/tracks/2Ub01ptSMqI6iBvq1E2Pji I want to know how many times this track has been played (global play count by all spotify users) to date since the beginning of time. Which Spo...

Casual Listener

Hi,   How do I get total play count for this song?   https://api.spotify.com/v1/tracks/2Ub01ptSMqI6iBvq1E2Pji   I want to know how many times this track has been played (glo...

Galarneau

Newbie

30755 Views

2 replies

5 likes

Windows
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Solved!! Spotify won´t connect to last.fm

Spotify scrobbled all my plays to last.fm in my desktop app until couple days ago. I noticed that the connection had gone off and I tried to reconnect them, but spotify said that "invalid username or password" even though they work for me in last.fm ...

Newbie

Spotify scrobbled all my plays to last.fm in my desktop app until couple days ago. I noticed that the connection had gone off and I tried to reconnect them, but spotify said that "invalid username or...

Mitrofanich

Newbie

7880 Views

13 replies

1 likes

Windows
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  • 13 replies
  • 1 likes

Error "no disk"

Hello!Since this morning it's impossible to use normally my Spotify on my computer (windows 10). When I open it, a little box opens and says "spotify.exe: there's no disk in the drive"Impossible to close this box, I've try to click on "cancel", "cont...

Casual Listener

Hello! Since this morning it's impossible to use normally my Spotify on my computer (windows 10). When I open it, a little box opens and says "spotify.exe: there's no disk in the drive" Impossible ...

dollylo1606

Casual Listener

1452 Views

2 replies

1 likes

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  • 2 replies
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Uninstall doesnt work - Local data bank error

Hi,I do have issues with the local data on my pc in combination with Spotify. The local data bank doesn't change anymore, even if I add new paths to import into Spotify. For that I wanted to reinstall Spotify, but I'm not even able to uninstall this....

Newbie

Hi, I do have issues with the local data on my pc in combination with Spotify. The local data bank doesn't change anymore, even if I add new paths to import into Spotify.  For that I wanted to...

578 Views

0 replies

0 likes

Windows
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there should be a ,,download offline"

Hi! In version for laptops there should be a ,,download offline" switch in section >>your music >>songs not only in section >>your music >> playlists it would be really usefull

Newbie

Hi!    In version for laptops there should be a ,,download offline" switch in section >>your music >>songs   not only in section >>your music >> playlists &...

565 Views

0 replies

0 likes

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Offline modus on my surface Pro doesn´t work

I have installed the Spotify App (I´m a premium user) on my surface pro under Windows 10. I have saved some albums and this is indicated as "saved" in Spotify. However, when use the offline mode, all titles are displayed in grey and are not available...

Casual Listener

I have installed the Spotify App (I´m a premium user) on my surface pro under Windows 10. I have saved some albums and this is indicated as "saved" in Spotify. However, when use the offline mode, all...

pufritz1

Casual Listener

1520 Views

2 replies

0 likes

Windows
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  • 2 replies
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Solved!! Nummer kan niet worden afgespeeld

We hebben hier Spotify Premium (via KPN) met een goede internet verbinding en Windows 10. Na 1,5 nummer stopt het nummer ermee en krijgen we de melding: Het huidige nummer kan niet worden afgespeeld. We hebben al wat gegoogled, maar het enige wat we ...

Newbie

We hebben hier Spotify Premium (via KPN) met een goede internet verbinding en Windows 10.    Na 1,5 nummer stopt het nummer ermee en krijgen we de melding: Het huidige nummer kan niet wor...

Bellefleur1966

Newbie

30513 Views

9 replies

1 likes

Windows
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  • 9 replies
  • 1 likes

Intermittent / sudden cessation of service

According to my Account info I am using Spotify Free on my desktop PC, and this has satisfied my modest requirements admirably in the past - I use the web player (Chrome + Windows 7). Now it appears sometimes to work, other times not to play anything...

Newbie

According to my Account info I am using Spotify Free on my desktop PC, and this has satisfied my modest requirements admirably in the past - I use the web player (Chrome + Windows 7). Now it appears ...

490 Views

0 replies

0 likes

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  • 0 likes

Spotify not displaying Facebook name

My Spotify client sometimes refuses to display my Facebook name and instead only shows my username. When I restart the Spotify application, everything goes back to normal for a while. I am unable to find out when this occurs; it seems to be random. V...

Casual Listener

My Spotify client sometimes refuses to display my Facebook name and instead only shows my username. When I restart the Spotify application, everything goes back to normal for a while. I am unable to ...

Sebasty

Community Legend

1120 Views

1 replies

0 likes

Windows
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Sound not stable

Hi, I need help because when playing spotify the sound keeps changing volume. This only happens with spotify so the problem is with the application and not my computer. Could you help please?

Newbie

Hi,   I need help because when playing spotify the sound keeps changing volume. This only happens with spotify so the problem is with the application and not my computer. Could you help please?

Sebasty

Community Legend

908 Views

1 replies

0 likes

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  • 1 replies
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Do private playlist listens show on Spotify Social?

Hi, Does anyone know if making a playlist private simply means others can't view the playlist itself, or also works like a private session in that people can't see what you're listeing to? Thanks

Gig Goer

Hi,   Does anyone know if making a playlist private simply means others can't view the playlist itself, or also works like a private session in that people can't see what you're listeing to? ...

meganmeganmegan

Music Fan

7214 Views

4 replies

0 likes

Windows
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winhttp.dll missing

A few days ago, I went to open up the Spotify application on my laptop (Windows 10) when it came up with an error message saying, "Cannot find 'winhttp.dll'. Please, reinstall this application". I have tried reinstalling it a few times already, but w...

Casual Listener

A few days ago, I went to open up the Spotify application on my laptop (Windows 10) when it came up with an error message saying, "Cannot find 'winhttp.dll'. Please, reinstall this application"....

IguanaSetup

Community Legend

1530 Views

3 replies

0 likes

Windows
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  • 3 replies
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[win desktop] strange Release Radar playlist...

Hi!Yesterday, I got a strange selection of metal and punk rock music in my Release Radar playlist, despite the fact that I don't listen to that kind of music since more than a year now with the spotify windows app.Is this a bug?thanks.

Roadie

Hi! Yesterday, I got a strange selection of metal and punk rock music in my Release Radar playlist, despite the fact that I don't listen to that kind of music since more than a year now with the spo...

377 Views

0 replies

0 likes

Windows
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Only about half of my local files get moved into "Songs"

Just got Spotify today so decided I'd move my local files onto it. Only half of them got moved to the "Songs" tab (I have no playlists). For the other half I got "Some of the selected songs were not saved to Your Library. Local files are not supporte...

Newbie

Just got Spotify today so decided I'd move my local files onto it. Only half of them got moved to the "Songs" tab (I have no playlists). For the other half I got "Some of the selected songs were not ...

433 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Remember last song I played when I start

Before the most recent update,every time I start Spotify it shows the song I played most recently, and stay in the moment I stop.After updating,it shows nothing playing in the bottom of the window,and I have to find and replay the playlist by myself....

Newbie

Before the most recent update, every time I start Spotify it shows the song I played most recently, and stay in the moment I stop. After updating, it shows nothing playing in the bottom ...

545 Views

0 replies

1 likes

Windows
  • 545 Views
  • 0 replies
  • 1 likes

Spotify Window Non-Responsive

Afther having spotify up for a while, I will maximize spotify again, and find that nothing is working. It's like a huge overlay, that covers all buttons. Not even the exit buttn works. The only way to close it is by going into task maanger or by righ...

Newbie

Afther having spotify up for a while, I will maximize spotify again, and find that nothing is working. It's like a huge overlay, that covers all buttons. Not even the exit buttn works. The only way t...

carlhr93

Regular

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
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Issue in transition playing of local files & spotify songs in playlist

I've noticed this issue for awhile now. I have a playlist with a mix of both local files and spotify songs. When playing the playlist when the next song is a local file, it say's it "can't play the song right now" or whatever the blue bar usually say...

Casual Listener

I've noticed this issue for awhile now. I have a playlist with a mix of both local files and spotify songs.   When playing the playlist when the next song is a local file, it say's it "can't p...

704 Views

0 replies

1 likes

Windows
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  • 0 replies
  • 1 likes

Song Not Available

I am trying to play a song on my desktop but for every song I select I receive a "Song not available" message in a blue box. I have logged in and out without any correction. What other things should I try?

Newbie

I am trying to play a song on my desktop but for every song I select I receive a "Song not available" message in a blue box.  I have logged in and out without any correction. What other things s...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes