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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

8997 Views

94 replies

42 likes

  • 8997 Views
  • 94 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

742 Views

12 replies

1 likes

Possible Bug
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  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

Yordan

Moderator

1730 Views

33 replies

2 likes

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  • 33 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8224 Views

0 replies

4 likes

  • 8224 Views
  • 0 replies
  • 4 likes

Solved!! Sharing songs

Dear Spotify,Is it possible to share saved songs as a public playlists with other users?

Regular

Dear Spotify, Is it possible to share saved songs as a public playlists with other users? 

kavenieza

Music Fan

6840 Views

1 replies

0 likes

Web Player
Windows
  • 6840 Views
  • 1 replies
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Slow download

Hi, i have a galxy j7 and when i download playlists it takes a lot, a playlist of 30 songs takes like 7 hours, my internet is of 50 mb, the last week was good but now no, pls help

Newbie

Hi, i have a galxy j7 and when i download playlists it takes a lot, a playlist of 30 songs takes like 7 hours, my internet is of 50 mb, the last week was good but now no, pls help

743 Views

0 replies

0 likes

Windows
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Error on opening and when trying to uninstall

"Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' Anyoine else expeiencing this? I can't run or even uninstall with out this showing up.

Newbie

"Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL'   Anyoine else expeiencing this?  I can't run or even uninstall with out this showing up.

pfenske

Regular

1638 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Solved!! Installer download not working

I go here to download spotify for Windows, but the file cannot be found on server: https://www.spotify.com/se/download/windows/ Tried different browsers

Gig Goer

I go here to download spotify for Windows, but the file cannot be found on server: https://www.spotify.com/se/download/windows/ Tried different browsers

cathykellogg4

Newbie

23344 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Spotify Not Responding

Hi there,Spotify hasn't been working for me for over a week now. Whenever I try to start it, it opens but I get that spinning ring (or sometimes just a blank screen) and it just never goes beyond that stage (I have left it for up to an hour). To be c...

Casual Listener

Hi there, Spotify hasn't been working for me for over a week now. Whenever I try to start it, it opens but I get that spinning ring (or sometimes just a blank screen) and it just never goes beyond t...

456 Views

0 replies

0 likes

Windows
  • 456 Views
  • 0 replies
  • 0 likes

No Radio feature on Desktop player

Hi,As outlined here : https://support.spotify.com/us/using_spotify/features/spotify-radio/There is no 'radio' menu on my desktop app, and when I right click a Song/Album/Artist/Playlist, there is no option to go to radio.I see the opion in the web pl...

Regular

Hi, As outlined here :  https://support.spotify.com/us/using_spotify/features/spotify-radio/ There is no 'radio' menu on my desktop app, and when I right click a Song/Album/...

443 Views

0 replies

2 likes

Windows
  • 443 Views
  • 0 replies
  • 2 likes

Can't login to deaktop app via email and facebook

Hi everyone So I recently got Spotify Premium (The $1 for 3 months deal) and whenever I try and log into the desktop app through email and facebook, it does nothing. No notifications or popups, it just either does nothing or just freezes. The android...

Newbie

Hi everyone   So I recently got Spotify Premium (The $1 for 3 months deal) and whenever I try and log into the desktop app through email and facebook, it does nothing. No notifications or popu...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

No audio after prolonged pause

I'm using a Windows 10 laptop and when I leave a song paused for a minute or two, when I press play there is no audio. Not muted, I can toggle volume controls, but it's just dead silence. Help?

Newbie

I'm using a Windows 10 laptop and when I leave a song paused for a minute or two, when I press play there is no audio. Not muted, I can toggle volume controls, but it's just dead silence. Help?

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Spotify doesnt look for audio devices.

I have some Turtle beach headphones and when I play path of exile, it restarts my headphones (really annoying). The game recovers and just picks a random device which is usually the wrong one (again annoying). I can just disable that device and its f...

Newbie

I have some Turtle beach headphones and when I play path of exile, it restarts my headphones (really annoying). The game recovers and just picks a random device which is usually the wrong one (again ...

1264 Views

0 replies

0 likes

  • 1264 Views
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Unavailable Songs

I'm new to Spotify. As I was looking for songs for my first playlist, I came across one I'd been searching for that was listed with gray instead of white text. When I added it to my playlist, it didn't show up, but if I try to add it again, it says t...

Regular

I'm new to Spotify. As I was looking for songs for my first playlist, I came across one I'd been searching for that was listed with gray instead of white text. When I added it to my playlist, it didn...

670 Views

0 replies

1 likes

  • 670 Views
  • 0 replies
  • 1 likes

Getting message "can't play the current song" when I trfy to play any song

Hi, each time I try to play a song, i get a blue bar across the top of the screen telling me can't play the current song. I have re-installed Spotify and reset everything but still have the problem. This happens a lot lately.

Newbie

Hi, each time I try to play a song, i get a blue bar across the top of the screen telling me can't play the current song.  I have re-installed Spotify and reset everything but still have the pro...

533 Views

0 replies

1 likes

Windows
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  • 0 replies
  • 1 likes

Superuser Contribution No offline switch for saved songs in Windows 10

Hello, just like the title says I have no offline switch to download my saved songs like I have on my iPhone. Is it normal that the PC client can only download playlists and not saved songs like the mobile version? Thank you.

Visitor

Hello, just like the title says I have no offline switch to download my saved songs like I have on my iPhone. Is it normal that the PC client can only download playlists and not saved songs like the ...

DJ_Minx

Newbie

4654 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Windows 10 App won't uninstall

I'm trying to change over to the Desktop App, but the WinStore App will NOT uninstall no matter how many times I've clicked Uninstall.

Regular

I'm trying to change over to the Desktop App, but the WinStore App will NOT uninstall no matter how many times I've clicked Uninstall.

IguanaSetup

Community Legend

1168 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Solved!! Request to reinstall

cannot run it today. and pop up the window ask me to reinstall the program, but it doesnt work...

Newbie

cannot run it today. and pop up the window ask me to reinstall the program, but it doesnt work...

IguanaSetup

Community Legend

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Can't right click currently playing song or add to playlist

Title. I have several playlist that divide my music based on genre, category, etc. For some reason I can't right click the currently playing song in Play Queue or add that song to any of my playlists. I have to manually look it up in browse or a play...

Newbie

Title. I have several playlist that divide my music based on genre, category, etc. For some reason I can't right click the currently playing song in Play Queue or add that song to any of my playlists...

travismm

Regular

4040 Views

9 replies

6 likes

Windows
  • 4040 Views
  • 9 replies
  • 6 likes

Solved!! Local files not playing at all

Since a few weeks ago my local files haven't been working at all (.mp3-files) if play the files with another player they work but when I add them to spotify playlist, nothing at all happens when i click on it. It doesn't show any error nor even tryin...

Casual Listener

Since a few weeks ago my local files haven't been working at all (.mp3-files) if play the files with another player they work but when I add them to spotify playlist, nothing at all happens when i cl...

killing62

Music Fan

27539 Views

27 replies

1 likes

  • 27539 Views
  • 27 replies
  • 1 likes

Spotify Won't Open

I have Spotify downloaded on my Windows HP work computer and the app has opened and worked just fine until today, when I recieved the below message pop-up box on my screen (image also attached): Cannot find 'api-ms-win-core-processthreads-I1-1-2.dII'...

Newbie

I have Spotify downloaded on my Windows HP work computer and the app has opened and worked just fine until today, when I recieved the below message pop-up box on my screen (image also attached): &nb...

Sebasty

Community Legend

1027 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

saved albums dissapeared

hi ; I'm using premium windows desktop app. My all saved albums section dissapeared. It's not nice. can you help me pls? I have tried all the solutions that this site suggested. thank you.

Casual Listener

hi ;  I'm using premium windows desktop app. My all saved albums section dissapeared. It's not nice. can you help me pls?  I have tried all the solutions that this site suggested. thank...

364 Views

0 replies

0 likes

Windows
  • 364 Views
  • 0 replies
  • 0 likes

Why do Spotify recommend me Finish songs when i live in Sweden??

The spotify mathcing system are adding tons of Finish songs to my matching discover section. Around 40% of all my songs "recomended" by Spotify are some odd finish songs. And i dont even know the Finish language, nor do i live there (i live in Sweden...

Visitor

The spotify mathcing system are adding tons of Finish songs to my matching discover section. Around 40% of all my songs "recomended" by Spotify are some odd finish songs. And i dont even know th...

417 Views

0 replies

0 likes

Windows
  • 417 Views
  • 0 replies
  • 0 likes

Solved!! The interface mass

Once I minimized the window and bring it back my window looks like the attached file.

Newbie

Once I minimized the window and bring it back my window looks like the attached file.

IguanaSetup

Community Legend

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes