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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83402 Views

40 replies

68 likes

  • 83402 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790785 Views

503 replies

64 likes

  • 790785 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22631 Views

24 replies

7 likes

  • 22631 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3021 Views

0 replies

4 likes

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duplicates in playlist

Hi, So I have this one playlist of >1600 songs. It's like my music library and I consider these to be the my favorite of all time. But sometimes im not quite sure which songs are included in the list when I stumble upon a lost classic.Up untill about...

Casual Listener

Hi,   So I have this one playlist of >1600 songs. It's like my music library and I consider these to be the my favorite of all time. But sometimes im not quite sure which songs are included...

468 Views

0 replies

1 likes

Windows
  • 468 Views
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shuffle turns itself off after skipping a song

since a few weeks my spotify desktop client turn the shuffle function off after skipping a song manually. I tried a few things myself first:completely remove spotify dekstop client (also remaining appdata files and such)skip the song through another ...

Casual Listener

since a few weeks my spotify desktop client turn the shuffle function off after skipping a song manually. I tried a few things myself first: completely remove spotify dekstop client (also remaining...

728 Views

0 replies

0 likes

Mac
Windows
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Unable to Install

I use Spotify on my phone and absolutely adore it, but whenever I try to put it on my computer I get the same error message again and again. Talking about a Bad Image and that the file is not designed to run on windows. Then it tells me to get in con...

Newbie

I use Spotify on my phone and absolutely adore it, but whenever I try to put it on my computer I get the same error message again and again. Talking about a Bad Image and that the file is not designe...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
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Getting rid of "See what your friends are playing"

I'm just a bit flustered because I only have a few friends (without facebook) on Spotify and I can't see what they're listening to due to this "See what your friends are playing" ad that's right on top of the activity feed. I don't want to hide the w...

Newbie

I'm just a bit flustered because I only have a few friends (without facebook) on Spotify and I can't see what they're listening to due to this "See what your friends are playing" ad that's right on t...

856 Views

0 replies

6 likes

  • 856 Views
  • 0 replies
  • 6 likes

Spotify opens but won't load on destop

I had the desktop player downloaded and when I opened it, the window popped up and nothing would load and it also started making a dinging noise. I have tried closing the app, restarting my computer and even deleted the program off my machine and red...

Newbie

I had the desktop player downloaded and when I opened it, the window popped up and nothing would load and it also started making a dinging noise. I have tried closing the app, restarting my computer ...

489 Views

0 replies

1 likes

  • 489 Views
  • 0 replies
  • 1 likes

Offline access withdrawn.

Trying to get local files fro my desktop to play from my phone but "offline access has been withdrawn" for my account. Help.

Newbie

Trying to get local files fro my desktop to play from my phone but "offline access has been withdrawn" for my account. Help.

408 Views

0 replies

0 likes

Windows
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  • 0 replies
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Not able to run Spotify if Radvision/Avaya Scopia Desktop is installed (WPVideoHook.dll)

If Avaya Scopia Desktop videoconferencing is installed, Spotify repeatedly gives error dialog with this text. Why is Spotify trying to load this third party dll? ---------------------------Spotify: Spotify.exe - Bad Image---------------------------C:...

Regular

If Avaya Scopia Desktop videoconferencing is installed, Spotify repeatedly gives error dialog with this text.    Why is Spotify trying to load this third party dll?   -------------...

TaroSK

Regular

1171 Views

3 replies

0 likes

Windows
  • 1171 Views
  • 3 replies
  • 0 likes

Proxy settings for login

Hello, I've downloaded spotify on my windows computer at work. But we have a proxy here and spotify refuses to connect. How can I change those **bleep** settings? The login screen gives me no settings, just mail + password for login. Can anybody help...

Casual Listener

Hello,   I've downloaded spotify on my windows computer at work. But we have a proxy here and spotify refuses to connect.   How can I change those **bleep** settings? The login screen g...

TaroSK

Regular

289747 Views

26 replies

7 likes

  • 289747 Views
  • 26 replies
  • 7 likes

Can't open spotify with facebook login behind a proxy

Hi, I have a problem login in to spotify app (on windows 7) on my work network (obviously i can't control de proxy settings). The same computer on my home network (no proxy) can login perfectly using the facebook authentication. i have my suspicions ...

Music Fan

Hi,  I have a problem login in to spotify app (on windows 7) on my work network (obviously i can't control de proxy settings). The same computer on my home network (no proxy) can login perfe...

TaroSK

Regular

2710 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Nothing playing...at all.

I try to play Spotify songs...nothing (it shows the song as playing, pause button is visible and not play button, but there is nothing happening). My audio is all on. This is occuring with both local files and Spotify songs.

Casual Listener

I try to play Spotify songs...nothing (it shows the song as playing, pause button is visible and not play button, but there is nothing happening).  My audio is all on.  This is occuring wit...

uobgujbj

Newbie

2715 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify doesn't work

Hello,When I open spotify it stays black. I do see some buttons in the top left corner, but thats it. I have tried to reinstall it. It does not help. How can i fix this?

Newbie

 Hello, When I open spotify it stays black. I do see some buttons in the top left corner, but thats it. I have tried to reinstall it. It does not help. How can i fix this?

iamandyhill

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Won't play music

Hello, I use Spotify on android and windows. On my android device, the application works perfectly fine, but I started my desktop today and wanted to listen to music on here and when I go to any playlist at all, it starts cycling through the tracks i...

Newbie

Hello,   I use Spotify on android and windows. On my android device, the application works perfectly fine, but I started my desktop today and wanted to listen to music on here and when I ...

401 Views

0 replies

0 likes

Windows
  • 401 Views
  • 0 replies
  • 0 likes

Can not move playlist after trying to move a folder

Hello!I experience the issue that I am not able to move any playlist or folder after trying to move a folder as you may see in the following video.I have already tried to logout, reinstall and to restart my computer and would be happy if someone coul...

Newbie

Hello! I experience the issue that I am not able to move any playlist or folder after trying to move a folder as you may see in the following video. I have already tried to logout, reinstall a...

642 Views

0 replies

0 likes

Windows
  • 642 Views
  • 0 replies
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Superuser Contribution Casting Spotify from Windows PC - madness!

I've been trying to work out why the Spotify Windows app cannot see my Chromecast Audio, but CAN see my Android tablet and phone. Eventually I found a mention in one of the Helpfiles that says:"It’s currently not possible to discover a Chromecast dev...

Music Fan

I've been trying to work out why the Spotify Windows app cannot see my Chromecast Audio, but CAN see my Android tablet and phone.   Eventually I found a mention in one of the Helpfiles that sa...

Andy_P

Music Fan

3629 Views

2 replies

3 likes

Windows
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  • 2 replies
  • 3 likes

Solved!! Missing Playlist URI

I need Playlist URIs to be brought back, you brought it back for about a day and then removed it again in the latest updates. As noted here. I commented here that you removed it in the latest version. but received no acknowledgement. Please push an u...

Visitor

I need Playlist URIs to be brought back, you brought it back for about a day and then removed it again in the latest updates.  As noted here. I commented here that you removed it in the lat...

TheMelanieGrace

Music Fan

10291 Views

11 replies

0 likes

Windows
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  • 11 replies
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Ad wont go away

The big ad that comes up covering the ap, why wont it go away? even when i minimize the ap, it stays on the screen, and i cant see my songlist because the ad is there with no way of closing it.

Newbie

The big ad that comes up covering the ap, why wont it go away? even when i minimize the ap, it stays on the screen, and i cant see my songlist because the ad is there with no way of closing it.

GabiM

Casual Listener

9304 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Followers playlist

Why can't I see who follows my playlists? I make them to share, so it's nice to see who appreciates it. It was possible a while ago. Why did that change? I miss it.

Newbie

Why can't I see who follows my playlists? I make them to share, so it's nice to see who appreciates it. It was possible a while ago. Why did that change? I miss it.

761 Views

0 replies

1 likes

Mac
  • 761 Views
  • 0 replies
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Solved!! Album overview changed and is now really annoying

It might be settings, but i could not fin out what..After an update my windows spotify application only lists all the artists albums in the overview section, it used to be in an own section to see all albums after you hit the see more albums button. ...

Newbie

It might be settings, but i could not fin out what.. After an update my windows spotify application only lists all the artists albums in the overview section, it used to be in an own section to see ...

jsannn

Community Legend

765 Views

1 replies

0 likes

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  • 1 replies
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Can't find certain artists, can find them on web but can't play them

I'll give you an example. I searched for the band The Blank Theory on Spotify Desktop but nothing showed up. I messaged the band and they were confused as they said they are on Spotify. Indeed I searched on Google and found their artist page: https:/...

Casual Listener

I'll give you an example. I searched for the band The Blank Theory on Spotify Desktop but nothing showed up. I messaged the band and they were confused as they said they are on Spotify. Indeed I sear...

626 Views

0 replies

0 likes

  • 626 Views
  • 0 replies
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Spotify keeps crashing my computer! :(

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:(((( It worked ok until it automatically reinstalled a fews days ago.

Casual Listener

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:(((( It worked ok until it automatically reinstalled a fews days ago. &nb...

CopiedUserName

Casual Listener

8474 Views

12 replies

0 likes

Windows
  • 8474 Views
  • 12 replies
  • 0 likes