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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15554 Views

114 replies

52 likes

  • 15554 Views
  • 114 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2450 Views

16 replies

3 likes

Possible Bug
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  • 16 replies
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5750 Views

40 replies

2 likes

  • 5750 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10067 Views

0 replies

4 likes

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  • 4 likes

"Why can't I play this song?" / "Where can I play this song?"

The snippet below comes from the help site: (https://support.spotify.com/us/using_spotify/troubleshooting/why-do-tracks-disappear/)Something I saved is greyed out and won't playThis means the content is no longer available. This can happen if licenci...

Newbie

The snippet below comes from the help site: (https://support.spotify.com/us/using_spotify/troubleshooting/why-do-tracks-disappear/) Something I saved is greyed out and won't play This means the con...

958 Views

0 replies

0 likes

All Platforms
Music
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Inconsistent artist imagery?

So I have around 70 different artists in my library, and all is nearly well!All the artists have their artwork displayed... except two. I'd just like to know if there's a particular work-around for this?The two bands in question are: Tool and AdemaTh...

Regular

So I have around 70 different artists in my library, and all is nearly well! All the artists have their artwork displayed... except two. I'd just like to know if there's a particular work-around for...

491 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Musica esta tocando ha horas, nao reproduz o som e nao consigo selecionar outra para tocar

A musica "A Different Way" esta no play ha 1360 minuto. Ontem coloquei para tocar, nao saiu o som desde entao, nao consigo selecionar outra musica e nem pausar essa. Como fazer para tocar outra musica?

Newbie

A musica "A Different Way" esta no play ha 1360 minuto. Ontem coloquei para tocar, nao saiu o som desde entao, nao consigo selecionar outra musica e nem pausar essa. Como fazer para tocar outra music...

Bittencourt

Spotify Star

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Rock Genre Disappeared

Hello In the genre overview I cannot find rock genre anymore. Does anyone else has the same problem?

Newbie

Hello   In the genre overview I cannot find rock genre anymore. Does anyone else has the same problem?

Bittencourt

Spotify Star

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Static and crackling when I listen to Spotify on my desktop

Since the beginning of this week I've been hearing static and crackling when listening to Spotify. I've been using Spotify for ages and this has never happened before. It also does not happen to any other audio when using my browser (with apps like Y...

Newbie

Since the beginning of this week I've been hearing static and crackling when listening to Spotify. I've been using Spotify for ages and this has never happened before. It also does not happen to any ...

1629 Views

0 replies

2 likes

browser
problem
static
Windows
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  • 0 replies
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Solved!! Cannot use local files

I have a folder on my desktop for music i would like to add to spotify. Now when i have it selected in my preferences it still won't show up. I downloaded it from google, disabled the security on it and it still won't work

Regular

I have a folder on my desktop for music i would like to add to spotify. Now when i have it selected in my preferences it still won't show up. I downloaded it from google, disabled the security on it ...

folkfriend

Casual Listener

22363 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Can´t delete / refresh local files

Local files are still in place / in list although i deleted the link in the options... can't play them because they are deleted (says spotify)... or in other words:the playlist wikt the local files dosn't refresh automatically (about 11.000 files whe...

Casual Listener

Local files are still in place / in list although i deleted the link in the options... can't play them because they are deleted (says spotify)...   or in other words: the playlist wikt the lo...

610 Views

0 replies

0 likes

  • 610 Views
  • 0 replies
  • 0 likes

Today, when I try to open the windows 7 Spotify desktop player, I get this message: "Cannot find 'AP

Today, when I try to open the windows 7 Spotify desktop player, I get this message: "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." This message also appears when trying to uninstall Spotify. Finally unin...

Newbie

Today, when I try to open the windows 7 Spotify desktop player, I get this message: "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." This message also app...

VinnyPem

Casual Listener

1619 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Customer Service Help fo Miccrosoft Office

Online Microsoft Customer Service specialized backing of our organization provides an optimum solution to the clients facing complex issues related to Microsoft. Our experts find out the problems and fix different kinds of issues in hassle-free manne...

Newbie

Online Microsoft Customer Service specialized backing of our organization provides an optimum solution to the clients facing complex issues related to Microsoft. Our experts find out the problems and...

556 Views

0 replies

0 likes

  • 556 Views
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Error cod. 17 Windows 10

I can't have Spotify because of the terrible and non solvable error cod. 17 on my Wondows 10.Is there a solution? Which one, please?

Newbie

I can't have Spotify because of the terrible and non solvable error cod. 17 on my Wondows 10. Is there a solution? Which one, please?

620 Views

0 replies

0 likes

Windows
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  • 0 replies
  • 0 likes

Spotify Running in Background

I just updated to the newest version of the desktop Spotify, but when I try to close it, instead of running in the background like it previously did, it stops playing and closes like a normal window. Is there a way I can make it run in the background...

Casual Listener

I just updated to the newest version of the desktop Spotify, but when I try to close it, instead of running in the background like it previously did, it stops playing and closes like a normal window....

Jackyjo007

Newbie

30786 Views

11 replies

5 likes

Windows
  • 30786 Views
  • 11 replies
  • 5 likes

Volume is fluctuating since Win10 Fall Update

I have a problem with thevolume on my pc client.I didn't change anything but after the Win10 update this fall I cannot enjoy Spotify anymore.The volume is changing non stop, from loud to silent and back. The volume controller is untouched of course a...

Casual Listener

I have a problem with thevolume on my pc client. I didn't change anything but after the Win10 update this fall I cannot enjoy Spotify anymore. The volume is changing non stop, from loud to silent a...

BV610

Newbie

1942 Views

4 replies

0 likes

  • 1942 Views
  • 4 replies
  • 0 likes

Windows to Marshall speaker?

Hi, can someone please help me with info about how I can connect Spotify from my Windows computer to my Marshall (Kilburn) via bluetooth? I don't manage to do that and don't seem to find info about it.Kind regards,Ann-Sofie

Newbie

Hi, can someone please help me with info about how I can connect Spotify from my Windows computer to my Marshall (Kilburn) via bluetooth? I don't manage to do that and don't seem to find info about i...

724 Views

0 replies

0 likes

Windows
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  • 0 likes

Superuser Contribution How do I open links in DESKTOP APP ONLY?

I never, ever want to listen in the web player. It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?

Regular

I never, ever want to listen in the web player.    It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?

Tobesters

Regular

20081 Views

7 replies

14 likes

Mac
Web Player
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  • 7 replies
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Re: Inbox and messages

Any way you can make a playlist of such songs for me too? A specific special friend has shared many songs and artists for me and I'm saddened to find that i'm no longer able to access these messages. Obviously it would be the best if i could get a re...

Newbie

Any way you can make a playlist of such songs for me too? A specific special friend has shared many songs and artists for me and I'm saddened to find that i'm no longer able to access these messages....

22 Views

0 replies

0 likes

  • 22 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

Hello everyone, We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here. How can I get my songs from Inbox back? We understand your frustration. As a result of the feedback, we...

Spotify

Hello everyone,   We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here.   How can I get my songs...

10645 Views

49 replies

8 likes

  • 10645 Views
  • 49 replies
  • 8 likes

Continuous playing... not!

I call up a list of songs, start to play them but after the first song plays, Spotify stops. I have to click on the next song to get it going again. Then at the end of that song, I have to restart it again. Very frustrating. Anyone else have this pro...

Music Fan

I call up a list of songs, start to play them but after the first song plays, Spotify stops. I have to click on the next song to get it going again. Then at the end of that song, I have to restart it...

andy78

Newbie

14993 Views

24 replies

3 likes

  • 14993 Views
  • 24 replies
  • 3 likes

Cant log in via desktop for Windows 10

Hi, I have downloaded and installed the desktop player on my machine, however can't log in. It either freezes at log in stage after entering my correct email and password, or returns an Error message (code 2)Please can you advise how I get this opera...

Newbie

Hi,   I have downloaded and installed the desktop player on my machine, however can't log in. It either freezes at log in stage after entering my correct email and password, or returns an Erro...

Swanny

Community Legend

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
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Can't open spotify

Need help please. Spotify was working fine but it was asking for an update...did the update and now I can not open spotify. I keep getting the following msg. Cannot find 'api-ms-win-core-processthreads l1-1-2.dll'. Please, re-install this application...

Newbie

Need help please. Spotify was working fine but it was asking for an update...did the update and now I can not open spotify. I keep getting the following msg.   Cannot find 'api-ms-win-core-pro...

IguanaSetup

Community Legend

731 Views

2 replies

0 likes

Windows
  • 731 Views
  • 2 replies
  • 0 likes

Solved!! "Report" and/or "Report abuse" button

Hi, Why is it that the "report" button (located by pressing the ellipses (...) button under a user profile) is grayed out on some user accounts but not others? Thanks

Casual Listener

Hi,  Why is it that the "report" button (located by pressing the ellipses (...) button under a user profile) is grayed out on some user accounts but not others?  Thanks

curioususer

Casual Listener

4784 Views

1 replies

0 likes

Windows
  • 4784 Views
  • 1 replies
  • 0 likes