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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81835 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780677 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19314 Views

20 replies

5 likes

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  • 20 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2863 Views

0 replies

4 likes

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Spotify opens but won't load on destop

I had the desktop player downloaded and when I opened it, the window popped up and nothing would load and it also started making a dinging noise. I have tried closing the app, restarting my computer and even deleted the program off my machine and red...

Newbie

I had the desktop player downloaded and when I opened it, the window popped up and nothing would load and it also started making a dinging noise. I have tried closing the app, restarting my computer ...

483 Views

0 replies

1 likes

  • 483 Views
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Offline access withdrawn.

Trying to get local files fro my desktop to play from my phone but "offline access has been withdrawn" for my account. Help.

Newbie

Trying to get local files fro my desktop to play from my phone but "offline access has been withdrawn" for my account. Help.

399 Views

0 replies

0 likes

Windows
  • 399 Views
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Not able to run Spotify if Radvision/Avaya Scopia Desktop is installed (WPVideoHook.dll)

If Avaya Scopia Desktop videoconferencing is installed, Spotify repeatedly gives error dialog with this text. Why is Spotify trying to load this third party dll? ---------------------------Spotify: Spotify.exe - Bad Image---------------------------C:...

Regular

If Avaya Scopia Desktop videoconferencing is installed, Spotify repeatedly gives error dialog with this text.    Why is Spotify trying to load this third party dll?   -------------...

TaroSK

Regular

1155 Views

3 replies

0 likes

Windows
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  • 3 replies
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Proxy settings for login

Hello, I've downloaded spotify on my windows computer at work. But we have a proxy here and spotify refuses to connect. How can I change those **bleep** settings? The login screen gives me no settings, just mail + password for login. Can anybody help...

Casual Listener

Hello,   I've downloaded spotify on my windows computer at work. But we have a proxy here and spotify refuses to connect.   How can I change those **bleep** settings? The login screen g...

TaroSK

Regular

289618 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Can't open spotify with facebook login behind a proxy

Hi, I have a problem login in to spotify app (on windows 7) on my work network (obviously i can't control de proxy settings). The same computer on my home network (no proxy) can login perfectly using the facebook authentication. i have my suspicions ...

Music Fan

Hi,  I have a problem login in to spotify app (on windows 7) on my work network (obviously i can't control de proxy settings). The same computer on my home network (no proxy) can login perfe...

TaroSK

Regular

2708 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Nothing playing...at all.

I try to play Spotify songs...nothing (it shows the song as playing, pause button is visible and not play button, but there is nothing happening). My audio is all on. This is occuring with both local files and Spotify songs.

Casual Listener

I try to play Spotify songs...nothing (it shows the song as playing, pause button is visible and not play button, but there is nothing happening).  My audio is all on.  This is occuring wit...

uobgujbj

Newbie

2700 Views

6 replies

0 likes

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  • 6 replies
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Spotify doesn't work

Hello,When I open spotify it stays black. I do see some buttons in the top left corner, but thats it. I have tried to reinstall it. It does not help. How can i fix this?

Newbie

 Hello, When I open spotify it stays black. I do see some buttons in the top left corner, but thats it. I have tried to reinstall it. It does not help. How can i fix this?

iamandyhill

Community Legend

488 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Won't play music

Hello, I use Spotify on android and windows. On my android device, the application works perfectly fine, but I started my desktop today and wanted to listen to music on here and when I go to any playlist at all, it starts cycling through the tracks i...

Newbie

Hello,   I use Spotify on android and windows. On my android device, the application works perfectly fine, but I started my desktop today and wanted to listen to music on here and when I ...

398 Views

0 replies

0 likes

Windows
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  • 0 likes

Can not move playlist after trying to move a folder

Hello!I experience the issue that I am not able to move any playlist or folder after trying to move a folder as you may see in the following video.I have already tried to logout, reinstall and to restart my computer and would be happy if someone coul...

Newbie

Hello! I experience the issue that I am not able to move any playlist or folder after trying to move a folder as you may see in the following video. I have already tried to logout, reinstall a...

636 Views

0 replies

0 likes

Windows
  • 636 Views
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Superuser Contribution Casting Spotify from Windows PC - madness!

I've been trying to work out why the Spotify Windows app cannot see my Chromecast Audio, but CAN see my Android tablet and phone. Eventually I found a mention in one of the Helpfiles that says:"It’s currently not possible to discover a Chromecast dev...

Music Fan

I've been trying to work out why the Spotify Windows app cannot see my Chromecast Audio, but CAN see my Android tablet and phone.   Eventually I found a mention in one of the Helpfiles that sa...

Andy_P

Music Fan

3612 Views

2 replies

3 likes

Windows
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  • 2 replies
  • 3 likes

Solved!! Missing Playlist URI

I need Playlist URIs to be brought back, you brought it back for about a day and then removed it again in the latest updates. As noted here. I commented here that you removed it in the latest version. but received no acknowledgement. Please push an u...

Visitor

I need Playlist URIs to be brought back, you brought it back for about a day and then removed it again in the latest updates.  As noted here. I commented here that you removed it in the lat...

TheMelanieGrace

Music Fan

10275 Views

11 replies

0 likes

Windows
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Ad wont go away

The big ad that comes up covering the ap, why wont it go away? even when i minimize the ap, it stays on the screen, and i cant see my songlist because the ad is there with no way of closing it.

Newbie

The big ad that comes up covering the ap, why wont it go away? even when i minimize the ap, it stays on the screen, and i cant see my songlist because the ad is there with no way of closing it.

GabiM

Casual Listener

9285 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Followers playlist

Why can't I see who follows my playlists? I make them to share, so it's nice to see who appreciates it. It was possible a while ago. Why did that change? I miss it.

Newbie

Why can't I see who follows my playlists? I make them to share, so it's nice to see who appreciates it. It was possible a while ago. Why did that change? I miss it.

754 Views

0 replies

1 likes

Mac
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Solved!! Album overview changed and is now really annoying

It might be settings, but i could not fin out what..After an update my windows spotify application only lists all the artists albums in the overview section, it used to be in an own section to see all albums after you hit the see more albums button. ...

Newbie

It might be settings, but i could not fin out what.. After an update my windows spotify application only lists all the artists albums in the overview section, it used to be in an own section to see ...

jsannn

Community Legend

764 Views

1 replies

0 likes

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Can't find certain artists, can find them on web but can't play them

I'll give you an example. I searched for the band The Blank Theory on Spotify Desktop but nothing showed up. I messaged the band and they were confused as they said they are on Spotify. Indeed I searched on Google and found their artist page: https:/...

Casual Listener

I'll give you an example. I searched for the band The Blank Theory on Spotify Desktop but nothing showed up. I messaged the band and they were confused as they said they are on Spotify. Indeed I sear...

621 Views

0 replies

0 likes

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Spotify keeps crashing my computer! :(

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:(((( It worked ok until it automatically reinstalled a fews days ago.

Casual Listener

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:(((( It worked ok until it automatically reinstalled a fews days ago. &nb...

CopiedUserName

Casual Listener

8401 Views

12 replies

0 likes

Windows
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  • 12 replies
  • 0 likes

spotify pauses randomly on all platforms

so my issues is my Spotify pauses randomly on platforms. my laptop, phone, ps4, pc, EVERYTHING! it can pause for a few seconds up to 10 minutes and I use Spotify daily for hours on end so you can see why this is irritating,I have logged out of all de...

Newbie

so my issues is my Spotify pauses randomly on platforms. my laptop, phone, ps4, pc, EVERYTHING! it can pause for a few seconds up to 10 minutes and I use Spotify daily for hours on end so you can see...

jtbard43

Newbie

1108 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problem z spotify na komputerze z windowsem 10

WitamMam problem Pobrałem aplikacje spotify na komputer z windowsem 10 i nie moge jej właczyć. Zainstalowałem pokazało się okno zalogowałem sie i znikneło. I teraz jak odpalam aplikacje to pokazuje się okno i od razu znika. Przeinstalowałem ją jeszcz...

Newbie

Witam Mam problem Pobrałem aplikacje spotify na komputer z windowsem 10 i nie moge jej właczyć. Zainstalowałem pokazało się okno zalogowałem sie i znikneło. I teraz jak odpalam aplikacje to pokazuje...

1496 Views

0 replies

0 likes

Windows
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  • 0 replies
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Variety of Daily Mixes

Hello, few days ago "Your Daily Mix" appeared on my Desktop Windows Spotify, I love it but I have few questions...So there are 6 different Daily Mixes as I see, I can somewhat recognize them by genre - Rock/Decades, Pop/Rock, Hip-Hop, R&B/Pop, Lithua...

Visitor

Hello, few days ago "Your Daily Mix" appeared on my Desktop Windows Spotify, I love it but I have few questions... So there are 6 different Daily Mixes as I see, I can somewhat recognize them by g...

1bethfoster1

Newbie

2688 Views

3 replies

3 likes

Windows
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  • 3 replies
  • 3 likes

Ports for desktop app

Hi, I'm using a restricted network in my flat wich is provided by the residence hall. I know there are already a few existing topics related to my request, but all of them are quite old, there is no official note about it, and I would like to be sure...

Newbie

Hi,   I'm using a restricted network in my flat wich is provided by the residence hall.   I know there are already a few existing topics related to my request, but all of them are quite...

1265 Views

0 replies

3 likes

Windows
  • 1265 Views
  • 0 replies
  • 3 likes