Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

9000 Views

94 replies

42 likes

  • 9000 Views
  • 94 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

744 Views

12 replies

1 likes

Possible Bug
  • 744 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

Yordan

Moderator

1740 Views

33 replies

2 likes

  • 1740 Views
  • 33 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8241 Views

0 replies

4 likes

  • 8241 Views
  • 0 replies
  • 4 likes

No download button in ''songs'' tab

So, as of recently my internet started having issues. Couldn't fix it that day so just let it be.I was trying to play some of my offline music and noticed tat my entire ''songs'' tab was unavailable, and that there was no download switch to be found....

Newbie

So, as of recently my internet started having issues. Couldn't fix it that day so just let it be. I was trying to play some of my offline music and noticed tat my entire ''songs'' tab was unavailabl...

999 Views

0 replies

2 likes

Windows
  • 999 Views
  • 0 replies
  • 2 likes

Queue keeps disappearing & other annoyances

Spotify seems to get worse with every release. On a Windows XP machine, I still use an old version - no problems, and it's more user-friendly. Every time Spotify updates on my Windows 10 machine, I Iose my whole queue. You used to be able to select a...

Music Fan

Spotify seems to get worse with every release. On a Windows XP machine, I still use an old version - no problems, and it's more user-friendly.   Every time Spotify updates on my Windows 10 mac...

Simplesimonq

Newbie

5731 Views

8 replies

7 likes

Windows
  • 5731 Views
  • 8 replies
  • 7 likes

cannot find "api-ms-win-core-processthreads-|1-1-2.dll". Please re-install this application

Ja baixei a dll, coloquei na pasta systen 32, mas ainda assim ele n corrige, eu apaguei e instalei, funcionou... mas sempre volta a ter o problema, faz 4 dias que eu apago e instalo o spotifyhelp ;-;

Newbie

Ja baixei a dll, coloquei na pasta systen 32, mas ainda assim ele n corrige, eu apaguei e instalei, funcionou... mas sempre volta a ter o problema, faz 4 dias que eu apago e instalo o spotify help ;...

876 Views

0 replies

2 likes

Windows
  • 876 Views
  • 0 replies
  • 2 likes

Solved!! Can't Skip to next song

I am running spotify on Windows 10 and have Premium. I have a play list but can't skip to next song. When I click next it stops the song. When I click play it restarts the same song. I can only use the mouse and slide track to the end of the song and...

Casual Listener

I am running spotify on Windows 10 and have Premium.    I have a play list but can't skip to next song.  When I click next it stops the song.  When I click play it restarts the ...

Nico

Community Legend

10775 Views

3 replies

0 likes

  • 10775 Views
  • 3 replies
  • 0 likes

Solved!! Collaborative Playlist

Hi. I've searched a lot without finding any answer. I was asking my self why my collaborative playlist can't be seen as my other public playlist. I mean, why can't I have a playlist with my friend that everyone can see without having the permission t...

Roadie

Hi. I've searched a lot without finding any answer. I was asking my self why my collaborative playlist can't be seen as my other public playlist.    I mean, why can't I have a playlist wi...

TheBrickSlayer

Roadie

1635 Views

6 replies

0 likes

  • 1635 Views
  • 6 replies
  • 0 likes

Solved!! Spotify keeps freezing up my entire computer

Spotify keeps freezing up my entire computer when I open or close it. A complete lock down, even the cursor wouldn't move. I'm forced to hold down the power button or sometimes a bluescreen would appear and my computer will restart. Nothing else on m...

Regular

Spotify keeps freezing up my entire computer when I open or close it. A complete lock down, even the cursor wouldn't move. I'm forced to hold down the power button or sometimes a bluescreen would app...

IguanaSetup

Community Legend

24006 Views

5 replies

4 likes

Windows
  • 24006 Views
  • 5 replies
  • 4 likes

Change order of tracks in a playlist

Can't change the order of tracks, by dragging and dropping, in some playlists. Is this a Premium feature? Thanks. DerekLazard

Newbie

Can't change the order of tracks, by dragging and dropping, in some playlists.  Is this a Premium feature?   Thanks.   DerekLazard

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

[Desktop] Equalizer for the Desktop Version

I have been using (and loving) Spotify since 2015. I have a Premium account. I use my desktop and have the app. Yesterday all was well. Today I received the following message when I tried to open the app " Cannot find 'api-ms-win-core-processthread- ...

Newbie

I have been using (and loving) Spotify since 2015. I have a Premium account.  I use my desktop and have the app.  Yesterday all was well.  Today I received the following message when I...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Solved!! [Windows] Wrong song being shown

So, this bug has been happening with me for a while.As you can see in the .pgn annexed in this thread,even though I chose a certain song to be played (Holding onto Gravity) the "currently playing" box is just freezed in a random song I listened to pr...

Regular

So, this bug has been happening with me for a while. As you can see in the .pgn annexed in this thread,even though I chose a certain song to be played (Holding onto Gravity) the "currently play...

MichelRa

Music Fan

4262 Views

6 replies

2 likes

  • 4262 Views
  • 6 replies
  • 2 likes

Superuser Contribution Wrong song name and artist after ad

After an ad ends, the artist is still "spotify" and the name of the song is the last song played before the ad, even though the songs continue to play one after the other. Whatever the song, song name and artist stays the same. I failed to find any s...

Casual Listener

After an ad ends, the artist is still "spotify" and the name of the song is the last song played before the ad, even though the songs continue to play one after the other. Whatever the song, song nam...

MichelRa

Music Fan

2620 Views

9 replies

1 likes

Windows
  • 2620 Views
  • 9 replies
  • 1 likes

Spotify keeps installing!

Every time I start up Spotify, I get the main screen, which shuts off and then it says it's 'installing Spotify'. It only takes tiime and annoys the living daylights out of me! Can this be solved?

Gig Goer

Every time I start up Spotify, I get the main screen, which shuts off and then it says it's 'installing Spotify'. It only takes tiime and annoys the living daylights out of me! Can this be solved?

kelvin1950

Casual Listener

38748 Views

28 replies

7 likes

  • 38748 Views
  • 28 replies
  • 7 likes

Missing Song Info in Daily Mix

Sometimes song information is missing from my daily mix. A restart and reinstall of spotify have not fixed the issue. Good luck. Cheers.

Newbie

Sometimes song information is missing from my daily mix. A restart and reinstall of spotify have not fixed the issue. Good luck. Cheers.

Tom

Community Legend

586 Views

1 replies

0 likes

Windows
  • 586 Views
  • 1 replies
  • 0 likes

Ad Length Bug

When I was listening to Spotify, one of the ads length bar said a very large amount of time 4271:00. This was not the actual length of the ad (it was a 30 second ad). This is minor and doesn't affect much, but I just thought you should be informed. P...

Newbie

When I was listening to Spotify, one of the ads length bar said a very large amount of time 4271:00. This was not the actual length of the ad (it was a 30 second ad). This is minor and doesn't affect...

501 Views

0 replies

0 likes

Windows
  • 501 Views
  • 0 replies
  • 0 likes

Spotify spontaneously starts playing

Starting a few months ago if I had Spotify paused in the background of my PC, it would randomly start playing. This was pretty annoying but I learned to just close out of Spotify when I wasn't listening. The other day, however, I got an Amazon Echo a...

Newbie

Starting a few months ago if I had Spotify paused in the background of my PC, it would randomly start playing. This was pretty annoying but I learned to just close out of Spotify when I was...

justinhca

Newbie

1922 Views

2 replies

3 likes

Windows
  • 1922 Views
  • 2 replies
  • 3 likes

Resolved!

Since yesterday, my search is not working, nothing i write appears. On me cell phone or on the site search spotify works normally, any help?

Newbie

Since yesterday, my search is not working, nothing i write appears. On me cell phone or on the site search spotify works normally, any help?

487 Views

0 replies

0 likes

Windows
  • 487 Views
  • 0 replies
  • 0 likes

search button

hi everyone, Im premium user and using spotify desktop on windows platform. Search button is not working can't find any song albums etc. How can i fix this problem?

Casual Listener

hi everyone,   Im premium user and using spotify desktop on windows platform. Search button is not working can't find any song albums etc. How can i fix this problem?

kidspoint

Casual Listener

823 Views

2 replies

0 likes

Windows
  • 823 Views
  • 2 replies
  • 0 likes

I have to re-download my playlist everytime I open Spotify on PC

Hi, I have a problem with my spotify on PC. Because everytime I open the app I have to redownload all the playlist that I have downloaded before. Is this a bug or I have to reinstall my spotify? I am using Windows 8 by the way. I hope there is a solu...

Newbie

Hi, I have a problem with my spotify on PC. Because everytime I open the app I have to redownload all the playlist that I have downloaded before. Is this a bug or I have to reinstall my spotify? I am...

482 Views

0 replies

0 likes

Windows
  • 482 Views
  • 0 replies
  • 0 likes

Spoitfy wont lanuch due to missing dsound.dll

I had problems with my dsound.dll for some reason. every time I started Spotify (and any other program that used dsound.dll) it would come up with an error message saying that "dsound.dll is not designed to run on windows or contains an error" etc., ...

Casual Listener

I had problems with my dsound.dll for some reason. every time I started Spotify (and any other program that used dsound.dll) it would come up with an error message saying that "dsound.dll is not desi...

IguanaSetup

Community Legend

3572 Views

3 replies

0 likes

Windows
  • 3572 Views
  • 3 replies
  • 0 likes

"Song Not Downloaded"

Every time I try to sync songs from my pc to iPod touch, it says "Song Not Downloaded: If you own the song, you can sync it from your computer."I do own the song, but it won't allow me to sync it from the computer.I've tried deleting and re-installin...

Casual Listener

Every time I try to sync songs from my pc to iPod touch, it says "Song Not Downloaded: If you own the song, you can sync it from your computer." I do own the song, but it won't allow me to sync it f...

kavenieza

Music Fan

4717 Views

1 replies

2 likes

Windows
  • 4717 Views
  • 1 replies
  • 2 likes