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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15560 Views

114 replies

52 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2451 Views

16 replies

3 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5753 Views

40 replies

2 likes

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  • 40 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10068 Views

0 replies

4 likes

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Spotify won't play any songs suddenly

It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for Spotify. I just get the error message of either "We...

Newbie

It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for ...

457 Views

0 replies

0 likes

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Local songs not available after last update

Hi there,it worked all fine with local imported songs, but after the last update I can't play them anymore. Their are still there, they are not greyed, but if I click on the play button it just shows me the blue line with a hint, that the song ist no...

Casual Listener

Hi there, it worked all fine with local imported songs, but after the last update I can't play them anymore. Their are still there, they are not greyed, but if I click on the play button it just sho...

390 Views

0 replies

0 likes

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Some local files not showing in main library

One artist I have in my local files plays in the playlists (both on the computer and my phone) but doesn't show up in the Main Library. It's not a huge problem but a bit irritating as the songs won't show up when I shuffle. Anyone know how to fix it?

Casual Listener

One artist I have in my local files plays in the playlists (both on the computer and my phone) but doesn't show up in the Main Library.   It's not a huge problem but a bit irritating as the so...

bellasdonna

Casual Listener

989 Views

2 replies

0 likes

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The 'view full album' problem

When i browse through my saved albums often the message 'view full album' will appear. I click on it and it dissappears, yet when i re-enter the album its back, this is on windows 10. Its also a problem on Android, in addition there are often incompl...

Gig Goer

When i browse through my saved albums often the message 'view full album' will appear. I click on it and it dissappears, yet when i re-enter the album its back, this is on windows 10. Its also a prob...

875 Views

0 replies

0 likes

limit to saved songs
view full album
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Cross-fade and volume normalizing won't stay on

Hello,Both the cross-fade setting and volume normalization settings in Advanced Settings keep turning themslelves off. Why?

Newbie

Hello, Both the cross-fade setting and volume normalization settings in Advanced Settings keep turning themslelves off.  Why?  

870 Views

0 replies

2 likes

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Why can't I download my songs?

Why can I download my songs on my phone but i can't download my songs on my desktop? I can download playlists on my desktop but I can't download the songs, I will need to create a playlist with all the music I have to download them?

Newbie

Why can I download my songs on my phone but i can't download my songs on my desktop?    I can download playlists on my desktop but I can't download the songs, I will need to create a play...

429 Views

0 replies

0 likes

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Cannot find 'api-ms-win-core-processthreads-1-l1-1-2.dll'

The newest update on Spotify gives me the error "Cannot find 'api-ms-win-core-processthreads-1-l1-1-2.dll'. Please, re-install this application". Re-installing Spotify works but only until I turn my computer off and on again since it automatically up...

Newbie

The newest update on Spotify gives me the error "Cannot find 'api-ms-win-core-processthreads-1-l1-1-2.dll'. Please, re-install this application".   Re-installing Spotify works but only until I...

marede76

Casual Listener

3768 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Now playing remodel

Change the now playing tab to how it is on Todays Top Hits(12/6/2017) "Candy Paint" image. instead of the not so interesting way it is on other playlists like "GOMD"

Newbie

Change the now playing tab to how it is on Todays Top Hits(12/6/2017) "Candy Paint" image. instead of the not so interesting way it is on other playlists like "GOMD"

383 Views

0 replies

0 likes

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Excessive bass

I'm getting ridiculously excessive bass on my Spotify app in Windows 10 only, and only on one PC. I do not have any hardware or software EQ on my desktop PC and Spotify has declined to implement an EQ feature for the desktop app (even though iOS has ...

Newbie

I'm getting ridiculously excessive bass on my Spotify app in Windows 10 only, and only on one PC. I do not have any hardware or software EQ on my desktop PC and Spotify has declined to implement an E...

466 Views

0 replies

0 likes

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Lost my tracks

Hi everyoneI've lost all my saved tracks since the last spotify update. Where can I find them now? Does exist a backup of all that tracks?Thanks to anybody can help me solve this

Newbie

Hi everyone I've lost all my saved tracks since the last spotify update. Where can I find them now? Does exist a backup of all that tracks? Thanks to anybody can help me solve this

388 Views

0 replies

0 likes

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Log In Page Frozen

I've just downloaded Spotify for Windows 7 having had to uninstall it last week due to a mysterious missing dll problem.But the log in page is efectivley locked / frozen and I am unable to enter any log in details.Tried a few times but each time had ...

Newbie

I've just downloaded Spotify for Windows 7 having had to uninstall it last week due to a mysterious missing dll problem. But the log in page is efectivley locked / frozen and I am unable to enter an...

375 Views

0 replies

0 likes

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Keep getting this

What the **bleep** is going on? For the past several days the page won't load properly, and I keep getting ... Oooops something went wrong Reload

Newbie

What the **bleep** is going on? For the past several days the page won't load properly, and I keep getting ... Oooops something went wrong Reload      

354 Views

0 replies

0 likes

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Playlist management suggestion

Hi. it would be great if we're able to right click on the song currently playing and remove it from a playlist. the only options i see are to add it to another playlist, which is pretty useless since it's already in my playlist. And to remove it from...

Casual Listener

 Hi. it would be great if we're able to right click on the song currently playing and remove it from a playlist. the only options i see are to add it to another playlist, which is pretty useless...

Bittencourt

Spotify Star

969 Views

4 replies

0 likes

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Can't delete dead playlists.

I have 2 playlists that I deleted but will not disappear from my playlist selection. They will not play and will not allow any songs to be added to them, they also do not show up on my Recover Playlist list. I have tried several times to delete them,...

Newbie

I have 2 playlists that I deleted but will not disappear from my playlist selection. They will not play and will not allow any songs to be added to them, they also do not show up on my Recover Playli...

532 Views

0 replies

0 likes

Playlists
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spotify wrapped listening time not recorded?

i have had spotify since last summer, about 6 months now. i listen to spotify every day and even when i am asleep i leave the music on. when i did the spotify wrapped thing, it said i had listened to spotify for 25 hours, which is not even close to w...

Newbie

i have had spotify since last summer, about 6 months now. i listen to spotify every day and even when i am asleep i leave the music on. when i did the spotify wrapped thing, it said i had listened to...

641 Views

0 replies

0 likes

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spotify cuts off

Hello!Okay so. Every song, all the time, stars cutting off after 10-30 seconds. Re-installing spotify, logging in and out, rebooting the computer didn't help. What's wrong with my spotify? this has been going on for a while and still happens.There ar...

Casual Listener

Hello! Okay so. Every song, all the time, stars cutting off after 10-30 seconds. Re-installing spotify, logging in and out, rebooting the computer didn't help.  What's wrong with my spo...

609 Views

0 replies

0 likes

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Songs unavailable on Desktop (Windows), but available on Android

I'm unable to play several songs from Spotify in my Desktop application (Win7), but they play perfectly fine when I try to play them from my Android phone app. What's going on?

Newbie

I'm unable to play several songs from Spotify in my Desktop application (Win7), but they play perfectly fine when I try to play them from my Android phone app. What's going on?

477 Views

0 replies

0 likes

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Can't open or uninstall

Hi on my laptop spotify has stopped working, it won;t open, ;let me unistall or reinstall. IT comes up with error message ;cannot find 'api-ms-win-core-processthreads-[1-1-2.dll]'. Please re-install this application. Can anyone help?

Newbie

Hi on my laptop spotify has stopped working, it won;t open, ;let me unistall or reinstall. IT comes up with error message ; cannot find 'api-ms-win-core-processthreads-[1-1-2.dll]'. Please re-instal...

phonequeen

Newbie

690 Views

1 replies

2 likes

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My Playlists are Being Interrupted by the Stranger Things One

While I am listening to my own playlist or the 70's one or the 80's one after one song of that playlist i just swap to the Stranger Things play list. I listened to theS Stragner THings playlist one but I haven't since then it just happens automatical...

Newbie

While I am listening to my own playlist or the 70's one or the 80's one after one song of that playlist i just swap to the Stranger Things play list. I listened to theS Stragner THings playlist one b...

Bittencourt

Spotify Star

751 Views

2 replies

0 likes

Windows
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how to uninstall free spotify from desktop

Have been unable to uninstall free spotify from desktop with Windows 7, in control panel by right click or uninstall button. Want to eliminate the entire program.

Newbie

Have been unable to uninstall free spotify from desktop with Windows 7, in control panel by right click or uninstall button. Want to eliminate the entire program. 

IguanaSetup

Community Legend

652 Views

2 replies

0 likes

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  • 2 replies
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