Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13698 Views
108 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1864 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4650 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hi on my laptop spotify has stopped working, it won;t open, ;let me unistall or reinstall. IT comes up with error message ;cannot find 'api-ms-win-core-processthreads-[1-1-2.dll]'. Please re-install this application. Can anyone help?
Hi on my laptop spotify has stopped working, it won;t open, ;let me unistall or reinstall. IT comes up with error message ; cannot find 'api-ms-win-core-processthreads-[1-1-2.dll]'. Please re-instal...
Newbie
681 Views
1 replies
2 likes
While I am listening to my own playlist or the 70's one or the 80's one after one song of that playlist i just swap to the Stranger Things play list. I listened to theS Stragner THings playlist one but I haven't since then it just happens automatical...
While I am listening to my own playlist or the 70's one or the 80's one after one song of that playlist i just swap to the Stranger Things play list. I listened to theS Stragner THings playlist one b...
Spotify Star
746 Views
2 replies
0 likes
Have been unable to uninstall free spotify from desktop with Windows 7, in control panel by right click or uninstall button. Want to eliminate the entire program.
Have been unable to uninstall free spotify from desktop with Windows 7, in control panel by right click or uninstall button. Want to eliminate the entire program.
Community Legend
643 Views
2 replies
0 likes
The snippet below comes from the help site: (https://support.spotify.com/us/using_spotify/troubleshooting/why-do-tracks-disappear/)Something I saved is greyed out and won't playThis means the content is no longer available. This can happen if licenci...
The snippet below comes from the help site: (https://support.spotify.com/us/using_spotify/troubleshooting/why-do-tracks-disappear/) Something I saved is greyed out and won't play This means the con...
905 Views
0 replies
0 likes
So I have around 70 different artists in my library, and all is nearly well!All the artists have their artwork displayed... except two. I'd just like to know if there's a particular work-around for this?The two bands in question are: Tool and AdemaTh...
So I have around 70 different artists in my library, and all is nearly well! All the artists have their artwork displayed... except two. I'd just like to know if there's a particular work-around for...
483 Views
0 replies
0 likes
A musica "A Different Way" esta no play ha 1360 minuto. Ontem coloquei para tocar, nao saiu o som desde entao, nao consigo selecionar outra musica e nem pausar essa. Como fazer para tocar outra musica?
A musica "A Different Way" esta no play ha 1360 minuto. Ontem coloquei para tocar, nao saiu o som desde entao, nao consigo selecionar outra musica e nem pausar essa. Como fazer para tocar outra music...
Spotify Star
534 Views
1 replies
0 likes
Hello In the genre overview I cannot find rock genre anymore. Does anyone else has the same problem?
Hello In the genre overview I cannot find rock genre anymore. Does anyone else has the same problem?
Spotify Star
643 Views
1 replies
0 likes
Since the beginning of this week I've been hearing static and crackling when listening to Spotify. I've been using Spotify for ages and this has never happened before. It also does not happen to any other audio when using my browser (with apps like Y...
Since the beginning of this week I've been hearing static and crackling when listening to Spotify. I've been using Spotify for ages and this has never happened before. It also does not happen to any ...
1625 Views
0 replies
2 likes
I have a folder on my desktop for music i would like to add to spotify. Now when i have it selected in my preferences it still won't show up. I downloaded it from google, disabled the security on it and it still won't work
I have a folder on my desktop for music i would like to add to spotify. Now when i have it selected in my preferences it still won't show up. I downloaded it from google, disabled the security on it ...
Casual Listener
22286 Views
8 replies
0 likes
Local files are still in place / in list although i deleted the link in the options... can't play them because they are deleted (says spotify)... or in other words:the playlist wikt the local files dosn't refresh automatically (about 11.000 files whe...
Local files are still in place / in list although i deleted the link in the options... can't play them because they are deleted (says spotify)... or in other words: the playlist wikt the lo...
579 Views
0 replies
0 likes
Today, when I try to open the windows 7 Spotify desktop player, I get this message: "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." This message also appears when trying to uninstall Spotify. Finally unin...
Today, when I try to open the windows 7 Spotify desktop player, I get this message: "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." This message also app...
Casual Listener
1613 Views
3 replies
1 likes
Online Microsoft Customer Service specialized backing of our organization provides an optimum solution to the clients facing complex issues related to Microsoft. Our experts find out the problems and fix different kinds of issues in hassle-free manne...
Online Microsoft Customer Service specialized backing of our organization provides an optimum solution to the clients facing complex issues related to Microsoft. Our experts find out the problems and...
550 Views
0 replies
0 likes
I can't have Spotify because of the terrible and non solvable error cod. 17 on my Wondows 10.Is there a solution? Which one, please?
I can't have Spotify because of the terrible and non solvable error cod. 17 on my Wondows 10. Is there a solution? Which one, please?
615 Views
0 replies
0 likes
I just updated to the newest version of the desktop Spotify, but when I try to close it, instead of running in the background like it previously did, it stops playing and closes like a normal window. Is there a way I can make it run in the background...
I just updated to the newest version of the desktop Spotify, but when I try to close it, instead of running in the background like it previously did, it stops playing and closes like a normal window....
Newbie
30654 Views
11 replies
5 likes
I have a problem with thevolume on my pc client.I didn't change anything but after the Win10 update this fall I cannot enjoy Spotify anymore.The volume is changing non stop, from loud to silent and back. The volume controller is untouched of course a...
I have a problem with thevolume on my pc client. I didn't change anything but after the Win10 update this fall I cannot enjoy Spotify anymore. The volume is changing non stop, from loud to silent a...
Newbie
1922 Views
4 replies
0 likes
Hi, can someone please help me with info about how I can connect Spotify from my Windows computer to my Marshall (Kilburn) via bluetooth? I don't manage to do that and don't seem to find info about it.Kind regards,Ann-Sofie
Hi, can someone please help me with info about how I can connect Spotify from my Windows computer to my Marshall (Kilburn) via bluetooth? I don't manage to do that and don't seem to find info about i...
718 Views
0 replies
0 likes
I never, ever want to listen in the web player. It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?
I never, ever want to listen in the web player. It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?
Regular
20039 Views
7 replies
14 likes
Any way you can make a playlist of such songs for me too? A specific special friend has shared many songs and artists for me and I'm saddened to find that i'm no longer able to access these messages. Obviously it would be the best if i could get a re...
Any way you can make a playlist of such songs for me too? A specific special friend has shared many songs and artists for me and I'm saddened to find that i'm no longer able to access these messages....
22 Views
0 replies
0 likes
Hello everyone, We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here. How can I get my songs from Inbox back? We understand your frustration. As a result of the feedback, we...
Hello everyone, We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here. How can I get my songs...
10645 Views
49 replies
8 likes
I call up a list of songs, start to play them but after the first song plays, Spotify stops. I have to click on the next song to get it going again. Then at the end of that song, I have to restart it again. Very frustrating. Anyone else have this pro...
I call up a list of songs, start to play them but after the first song plays, Spotify stops. I have to click on the next song to get it going again. Then at the end of that song, I have to restart it...
Newbie
14951 Views
24 replies
3 likes
