Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23313 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
905523 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45179 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I'm using a Windows 10 laptop and when I leave a song paused for a minute or two, when I press play there is no audio. Not muted, I can toggle volume controls, but it's just dead silence. Help?
I'm using a Windows 10 laptop and when I leave a song paused for a minute or two, when I press play there is no audio. Not muted, I can toggle volume controls, but it's just dead silence. Help?
382 Views
0 replies
0 likes
I have some Turtle beach headphones and when I play path of exile, it restarts my headphones (really annoying). The game recovers and just picks a random device which is usually the wrong one (again annoying). I can just disable that device and its f...
I have some Turtle beach headphones and when I play path of exile, it restarts my headphones (really annoying). The game recovers and just picks a random device which is usually the wrong one (again ...
1247 Views
0 replies
0 likes
I'm new to Spotify. As I was looking for songs for my first playlist, I came across one I'd been searching for that was listed with gray instead of white text. When I added it to my playlist, it didn't show up, but if I try to add it again, it says t...
I'm new to Spotify. As I was looking for songs for my first playlist, I came across one I'd been searching for that was listed with gray instead of white text. When I added it to my playlist, it didn...
645 Views
0 replies
1 likes
Hi, each time I try to play a song, i get a blue bar across the top of the screen telling me can't play the current song. I have re-installed Spotify and reset everything but still have the problem. This happens a lot lately.
Hi, each time I try to play a song, i get a blue bar across the top of the screen telling me can't play the current song. I have re-installed Spotify and reset everything but still have the pro...
505 Views
0 replies
1 likes
Hello, just like the title says I have no offline switch to download my saved songs like I have on my iPhone. Is it normal that the PC client can only download playlists and not saved songs like the mobile version? Thank you.
Hello, just like the title says I have no offline switch to download my saved songs like I have on my iPhone. Is it normal that the PC client can only download playlists and not saved songs like the ...
Newbie
4609 Views
3 replies
0 likes
I'm trying to change over to the Desktop App, but the WinStore App will NOT uninstall no matter how many times I've clicked Uninstall.
I'm trying to change over to the Desktop App, but the WinStore App will NOT uninstall no matter how many times I've clicked Uninstall.
Community Legend
1147 Views
1 replies
0 likes
cannot run it today. and pop up the window ask me to reinstall the program, but it doesnt work...
cannot run it today. and pop up the window ask me to reinstall the program, but it doesnt work...
Community Legend
722 Views
1 replies
0 likes
Title. I have several playlist that divide my music based on genre, category, etc. For some reason I can't right click the currently playing song in Play Queue or add that song to any of my playlists. I have to manually look it up in browse or a play...
Title. I have several playlist that divide my music based on genre, category, etc. For some reason I can't right click the currently playing song in Play Queue or add that song to any of my playlists...
Regular
3914 Views
9 replies
6 likes
Since a few weeks ago my local files haven't been working at all (.mp3-files) if play the files with another player they work but when I add them to spotify playlist, nothing at all happens when i click on it. It doesn't show any error nor even tryin...
Since a few weeks ago my local files haven't been working at all (.mp3-files) if play the files with another player they work but when I add them to spotify playlist, nothing at all happens when i cl...
Music Fan
27199 Views
27 replies
1 likes
I have Spotify downloaded on my Windows HP work computer and the app has opened and worked just fine until today, when I recieved the below message pop-up box on my screen (image also attached): Cannot find 'api-ms-win-core-processthreads-I1-1-2.dII'...
I have Spotify downloaded on my Windows HP work computer and the app has opened and worked just fine until today, when I recieved the below message pop-up box on my screen (image also attached): &nb...
Community Legend
989 Views
1 replies
0 likes
hi ; I'm using premium windows desktop app. My all saved albums section dissapeared. It's not nice. can you help me pls? I have tried all the solutions that this site suggested. thank you.
hi ; I'm using premium windows desktop app. My all saved albums section dissapeared. It's not nice. can you help me pls? I have tried all the solutions that this site suggested. thank...
350 Views
0 replies
0 likes
The spotify mathcing system are adding tons of Finish songs to my matching discover section. Around 40% of all my songs "recomended" by Spotify are some odd finish songs. And i dont even know the Finish language, nor do i live there (i live in Sweden...
The spotify mathcing system are adding tons of Finish songs to my matching discover section. Around 40% of all my songs "recomended" by Spotify are some odd finish songs. And i dont even know th...
399 Views
0 replies
0 likes
Once I minimized the window and bring it back my window looks like the attached file.
Once I minimized the window and bring it back my window looks like the attached file.
Community Legend
839 Views
1 replies
0 likes
I'm getting popping / crackling on my Lenovo Carbon X1 laptop. Wired earbuds. Have tried re-installing Spotify, updating drivers, turning off firewalls. Still getting popping / crackling, UGH!!!!!
I'm getting popping / crackling on my Lenovo Carbon X1 laptop. Wired earbuds. Have tried re-installing Spotify, updating drivers, turning off firewalls. Still gett...
Casual Listener
4696 Views
6 replies
3 likes
My local mp3 files wont play, they show up the local files with artwork and everything but they wont play, and when i click on it spotify says "This song is not available. If you can the file on your computer you can import it." But ive already done ...
My local mp3 files wont play, they show up the local files with artwork and everything but they wont play, and when i click on it spotify says "This song is not available. If you can the file on your...
665 Views
0 replies
0 likes
Hi, I have premium account for few days.Today when I start Spotify music I played was stopped after few to 30 seconds and Spotify starts play some music that I never heard before....I tried to restart computer/router -> doesn't helpTried to reinstall...
Hi, I have premium account for few days. Today when I start Spotify music I played was stopped after few to 30 seconds and Spotify starts play some music that I never heard before.... I tr...
Casual Listener
1022 Views
2 replies
0 likes
Hi everybody, I have a problem with a playlist that I joined. From yesterday I can't add/delete songs anymore and I can't even see who added a song, on every device.. How can I solve this?
Hi everybody, I have a problem with a playlist that I joined. From yesterday I can't add/delete songs anymore and I can't even see who added a song, on every device.. How can I solve this?
Community Legend
922 Views
1 replies
0 likes
Hello,I purchased some music on iTunes that isn't available in Spotify and I want to import the music to Spotify. I have the Local Files turned on for iTunes. Some of the songs will play in Spotify, but a hanful are greyed out. I can play them on my ...
Hello, I purchased some music on iTunes that isn't available in Spotify and I want to import the music to Spotify. I have the Local Files turned on for iTunes. Some of the songs will play in Spotify...
541 Views
0 replies
0 likes
i use the free version of spotify at work every day on windows 7 and have been using it for a good 6 months now. loved every minute of it until the last week! the songs are taking forever to load now instead of instantly playing like they used to and...
i use the free version of spotify at work every day on windows 7 and have been using it for a good 6 months now. loved every minute of it until the last week! the songs are taking forever ...
Newbie
35954 Views
83 replies
5 likes
Since I sometimes go through long playlists or anthology albums while exercising, it is important to me to pick up where I left off the next time I exercise. I used to rely on checking my history for this, but now that my history is limited in size, ...
Since I sometimes go through long playlists or anthology albums while exercising, it is important to me to pick up where I left off the next time I exercise. I used to rely on checking my history for...
Newbie
17164 Views
6 replies
42 likes
