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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 139256 Views
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  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54962 Views
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  • 33 likes
  • Windows
  • 54962 Views
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  • 33 likes

Re: Inbox and messages

Hey guys, I got word back from my Spotify contacts. In a nutshell, it sounds like the reason the Bring back Inbox/Messaging with notifications idea was closed was because Spotify is not going to reconsider re-implementing this feature. In light of th...

  • Community Legend
  • Hey guys, I got word back from my Spotify contacts. In a nutshell, it sounds like the reason the Bring back Inbox/Messaging with notifications idea was closed was because Spotify is not going to reco...
  • 198 Views
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  • 198 Views
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AndroidStudio cut-paste causes connect to device change from Windows to Android

If the Spotify App happens to running on my Android phone (but it was paused hours earlier), and I have been using Spotify on my Windows 10 laptop. Then in AndroidStudio, I am editting text.... every once in a long while, I will select text, copy and...

  • Newbie
  • If the Spotify App happens to running on my Android phone (but it was paused hours earlier), and I have been using Spotify on my Windows 10 laptop. Then in AndroidStudio, I am editting text.... every...
  • 241 Views
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  • Windows
  • 241 Views
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This on my desktop "song not available. If you have the Song on your Comp you can import it)

ITS IN MY LOCAL on my Computer how is it unavailible. itsONE album its by Lloyd Banks call Lloyd Banks - Halloween Havoc 3 Four Days Of Fury EVRY SINGLE other song in my local plays except this ive try everything in every other thread it did work and...

  • Casual Listener
  • ITS IN MY LOCAL on my Computer how is it unavailible. itsONE album its by Lloyd Banks call Lloyd Banks - Halloween Havoc 3  Four Days Of Fury EVRY SINGLE other song in my local plays except this...
  • 285 Views
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  • Windows
  • 285 Views
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How to get to storage on my computer to get to music i downloaded?

Hello All,I can see where all the music I downloaded on spotify is but when I goto the location the one part of the link I can't get to can anyone help me? Thanks Kevin

  • Regular
  • Hello All, I can see where all the music I downloaded on spotify is but when I goto the location the one part of the link I can't get to can anyone help me? Thanks Kevin  
  • KrazyKevin46
  • Regular
  • 376 Views
  • 6 replies
  • 0 likes
  • Windows
  • 376 Views
  • 6 replies
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"About" feature missing from Artist pages

I can no longer find the "About" feature on any artist page. It usually appeared next to the "Related Artists" tab and contained information about number of monthly listeners, where listeners were from and, most importantly, playlists that the artist...

  • Casual Listener
  • I can no longer find the "About" feature on any artist page. It usually appeared next to the "Related Artists" tab and contained information about number of monthly listeners, where listeners were fr...
  • markmendy
  • Casual Listener
  • 383 Views
  • 6 replies
  • 4 likes
  • Windows
  • 383 Views
  • 6 replies
  • 4 likes

"Save" Button Missing on Artist Page?

The "Save" button seems to be missing for albums on artist pages, ever since the last update (as far as I can tell.) Here's an example. I can still right click and use the drop-down menu, but that's a bit inconvenient.

  • Regular
  • The "Save" button seems to be missing for albums on artist pages, ever since the last update (as far as I can tell.) Here's an example. I can still right click and use the drop-down menu, but th...
  • 239 Views
  • 0 replies
  • 0 likes
  • Windows
  • 239 Views
  • 0 replies
  • 0 likes

I can't delete a playlist!

I tried deleting one of my playlists, but it won't go away on my Playlists bar. I can still right click the playlist, but I can't actually do anything with it (so besides not being able to delete it, I can't start a radio, edit details, etc.). That a...

  • Newbie
  • I tried deleting one of my playlists, but it won't go away on my Playlists bar. I can still right click the playlist, but I can't actually do anything with it (so besides not being able to delete it,...
  • 334 Views
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  • Windows
  • 334 Views
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missing starred playlist?

hello, ive noticed that all my friends on spotify have a 'starred' playlist but i dont have 1? is mine missing or where can i find it or recover it please?

  • Casual Listener
  • hello,   ive noticed that all my friends on spotify have a 'starred' playlist but i dont have 1? is mine missing or where can i find it or recover it please?
  • HetzeFetze
  • Roadie
  • 286 Views
  • 4 replies
  • 0 likes
  • Windows
  • 286 Views
  • 4 replies
  • 0 likes

Desktop app will not go online or uninstall

The spotify desktop app will not stay connected to the internet, despite all other internet applications working as normal. Also, Spotify will not uninstall using the windows uninstall feature, making re-installing difficult. I have restarted my syst...

  • Newbie
  • The spotify desktop app will not stay connected to the internet, despite all other internet applications working as normal. Also, Spotify will not uninstall using the windows uninstall feature, makin...
  • 187 Views
  • 0 replies
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  • Windows
  • 187 Views
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Why can't I SEARCH FOR MY FRIENDS????!!!!

I can't search for friends to follow. A certain group of friends are all metal heads, like myself, and I can't find them to follow! Why is it that when I type in the search bar only artists come up? That makes perfect sense but it is the only place i...

  • Newbie
  • I can't search for friends to follow.  A certain group of friends are all metal heads, like myself, and I can't find them to follow!   Why is it that when I type in the search bar only ...
  • OliviaDecker
  • Newbie
  • 11682 Views
  • 12 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 11682 Views
  • 12 replies
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Stop linking up local files to spotify catalog

This is an issue that has been driving me nuts for a while now, and I've still not been able to find a solution. When I try to play some of my local files, I notice that they're in fact NOT the files that I have on my computer, but instead versions t...

  • Casual Listener
  • This is an issue that has been driving me nuts for a while now, and I've still not been able to find a solution. When I try to play some of my local files, I notice that they're in fact NOT the files...
  • 536 Views
  • 0 replies
  • 6 likes
  • Windows
  • 536 Views
  • 0 replies
  • 6 likes

Save button?

Didn't there use to be a "Save" button next to every album when browsing artists' overview? I now only see it on the desktop app if I click on an album/single.

  • Roadie
  • Didn't there use to be a "Save" button next to every album when browsing artists' overview? I now only see it on the desktop app if I click on an album/single. 
  • pich747
  • Regular
  • 523 Views
  • 3 replies
  • 1 likes
  • Windows
  • 523 Views
  • 3 replies
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[Bug] Local files go missing

I can successfully play songs from my local files after adding them, but after an hour or so the songs will dissappear from Spotify and gives me the message "This song is not available. If you have the file on your computer you can import it". I can ...

  • Newbie
  • I can successfully play songs from my local files after adding them, but after an hour or so the songs will dissappear from Spotify and gives me the message "This song is not available. If you have t...
  • 264 Views
  • 0 replies
  • 1 likes
  • Windows
  • 264 Views
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Re: Sharing playlists with other Spotify users

Yeah, I'm not sure what's up with the removed posts from this board. Usually, posts are only removed if they are spam or just unbearably negative or toxic, but from what I've seen nothing on here is of that caliber. What I'll do is keep a close eye o...

  • Community Legend
  • Yeah, I'm not sure what's up with the removed posts from this board. Usually, posts are only removed if they are spam or just unbearably negative or toxic, but from what I've seen nothing on here is ...
  • 205 Views
  • 0 replies
  • 1 likes
  • 205 Views
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Re: Sharing playlists with other Spotify users

I'm trying to get my mind around this. So what Spotify is saying is that the long standing feature, where you right click one of your playlists, choose Share, and then put the username of the Spotify customer you want to share you playlist with and j...

  • Newbie
  • I'm trying to get my mind around this.  So what Spotify is saying is that the long standing feature, where you right click one of your playlists, choose Share, and then put the username of the S...
  • 297 Views
  • 9 replies
  • 5 likes
  • 297 Views
  • 9 replies
  • 5 likes

Re: Sharing playlists with other Spotify users

Thank you for taking your time to respond to us. I know you aren't a Spotify staff member, but your response pleases me, slightly - at least the thread got to the point of a MOD having to make a statement. For everyone else who is upset with your res...

  • Casual Listener
  • Thank you for taking your time to respond to us. I know you aren't a Spotify staff member, but your response pleases me, slightly - at least the thread got to the point of a MOD having to make a stat...
  • 222 Views
  • 0 replies
  • 2 likes
  • 222 Views
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  • 2 likes

Songs Spazzing out while gaming

HeyWhen I'm playing games like GTA5 or CSGO, my music randomly spazzes out and loops seconds in my songs almost every 5 secondsAny help?

  • Music Fan
  • Hey When I'm playing games like GTA5 or CSGO, my music randomly spazzes out and loops seconds in my songs almost every 5 seconds Any help?
  • 228 Views
  • 0 replies
  • 1 likes
  • Windows
  • 228 Views
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Start Spotify as a specific user from command line

I have a PC connected to the TV and stereo. Both my wife and I use it for Spotify. Is there a way I can start Spotify either as her user or mine through command line so we don't have to log out and log in again to swicth users?

  • Casual Listener
  • I have a PC connected to the TV and stereo. Both my wife and I use it for Spotify. Is there a way I can start Spotify either as her user or mine through command line so we don't have to log out and l...
  • HetzeFetze
  • Roadie
  • 2003 Views
  • 3 replies
  • 1 likes
  • Windows
  • 2003 Views
  • 3 replies
  • 1 likes

Certain album won't play but others will

Does anyone else know why this is happening or can you replicate? This seems to be the only album on Spotify that I can't play?!

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  • Casual Listener
  • Does anyone else know why this is happening or can you replicate? This seems to be the only album on Spotify that I can't play?!
  • bronwynproven
  • Casual Listener
  • 1318 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1318 Views
  • 2 replies
  • 0 likes