Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84068 Views

40 replies

68 likes

  • 84068 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797392 Views

505 replies

64 likes

  • 797392 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24353 Views

25 replies

7 likes

  • 24353 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3089 Views

0 replies

4 likes

  • 3089 Views
  • 0 replies
  • 4 likes

Songs playlist doesn't have a download feature!

On the windows spotify app you can save songs to the "songs" playlit under "your library". The problem for me is that you arent able to download that specific playlist, which i find inconvenient! In the Android version og the app i do have this optio...

Newbie

On the windows spotify app you can save songs to the "songs" playlit under "your library". The problem for me is that you arent able to download that specific playlist, which i find inconvenient!&nbs...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Cannot play songs from album

I can play playlists and individual songs fine. When I try to play an album or any songs within it the thumbnail does not show in the bottom left corner and the track remains at 0:00. If I play the album/song on my phone it immediately starts on the ...

Newbie

I can play playlists and individual songs fine. When I try to play an album or any songs within it the thumbnail does not show in the bottom left corner and the track remains at 0:00. If I play ...

S_Boy

Casual Listener

3495 Views

6 replies

0 likes

Windows
  • 3495 Views
  • 6 replies
  • 0 likes

Spotify just played 6 commercials in a row? Is this a glitch?

Spotify usually plays 1-3 commercials at a time which is fine with me. But earlier my Spotify played 6 commercials in a row. 6! Please tell me this was just a glitch and not some new thing you are starting. This is the first time this has happened. A...

Roadie

Spotify usually plays 1-3 commercials at a time which is fine with me. But earlier my Spotify played 6 commercials in a row. 6! Please tell me this was just a glitch and not some new thing you are st...

Paryahs_plight

Newbie

46669 Views

30 replies

5 likes

Windows
  • 46669 Views
  • 30 replies
  • 5 likes

Sorting by album issue

Hello, Whenever a playlist is sorted by album, it intermingles two or more albums of the same name but different artists. This is a recent issue and was not always the case. I think if you sorted a playlist by album the order would be: Original: Albu...

Music Fan

Hello,   Whenever a playlist is sorted by album, it intermingles two or more albums of the same name but different artists. This is a recent issue and was not always the case. I think if you s...

406 Views

0 replies

0 likes

Windows
  • 406 Views
  • 0 replies
  • 0 likes

Lost my facebook account playlist post merging

Hi,I had two spotify accounts: one with facebook and one with my mail-id. I had all my playlists saved in my facebook account. I logged in spotify app through my mail id and connected to facebook in setting. And now I lost my playlists. I disconnecte...

Newbie

Hi, I had two spotify accounts: one with facebook and one with my mail-id. I had all my playlists saved in my facebook account. I logged in spotify app through my mail id and connected to facebook i...

577 Views

0 replies

0 likes

Windows
  • 577 Views
  • 0 replies
  • 0 likes

What does it mean to 'follow' an artist? 2017

Question revisited for 2017 to get current status: What exactly does it mean to 'follow' an artist? I understand that if I go to My Music > Artists they will show up in a list there. Will I get updates somewhere for artists that I follow?

Music Fan

Question revisited for 2017 to get current status:   What exactly does it mean to 'follow' an artist?  I understand that if I go to My Music > Artists they will show up in a list there...

NevecEx

Newbie

4104 Views

3 replies

0 likes

Web Player
Windows
  • 4104 Views
  • 3 replies
  • 0 likes

Automatic Song Likes Based on Volume

Feature RequestWhen I'm listening to Spotify, I'm usually coding. I hear a song that I like and I crank the volume and jam out. I almost never stop my coding to switch screens to like the screen. This unfortunately means that my ML model doesn't get ...

Newbie

Feature Request When I'm listening to Spotify, I'm usually coding. I hear a song that I like and I crank the volume and jam out. I almost never stop my coding to switch screens to like the scre...

733 Views

0 replies

0 likes

Linux
Mac
Windows
  • 733 Views
  • 0 replies
  • 0 likes

Solved!! Can't click on Login buttons once reinstalled

Hello community! I was having trouble opening my messages, and I saw in a post about that to reinstall Spotify. Now that I've reinstalled it, though, I can't click on anything. The clicks aren't registering when I click "log in with facebook." I can ...

Newbie

Hello community!    I was having trouble opening my messages, and I saw in a post about that to reinstall Spotify. Now that I've reinstalled it, though, I can't click on anything.  ...

smilingtim

Newbie

18252 Views

18 replies

0 likes

Windows
  • 18252 Views
  • 18 replies
  • 0 likes

Can't add songs to playlists!

I have just about 1.000 songs in total in "Songs", however, I can't drag anything else to any of my playlists... And it's been a couple of months like this... What to do? Thanks!!!

Casual Listener

I have just about 1.000 songs in total in "Songs", however, I can't drag anything else to any of my playlists... And it's been a couple of months like this... What to do? Thanks!!!

437 Views

0 replies

0 likes

Windows
  • 437 Views
  • 0 replies
  • 0 likes

Troubles in uploading local files from computer to cell-phone

Hi everybody ! I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here. I try to upload my local files from my computer to my cell-phone. The problem is that once on my phone I can actua...

Casual Listener

Hi everybody !   I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here.   I try to upload my local files from my comput...

Karioka17

Casual Listener

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Solved!! Spotify prevent use of mouse in VMware 14.0

Hi,I noticed that when i open the Spotify app on Windows 10, it "shortcuts" the mouse and it become impossible to click in virtual machines.The only way to prevent this problem is to close Spotify.

Casual Listener

Hi, I noticed that when i open the Spotify app on Windows 10, it "shortcuts" the mouse and it become impossible to click in virtual machines. The only way to prevent this problem is to close Spotif...

LePygargue

Casual Listener

739 Views

2 replies

0 likes

  • 739 Views
  • 2 replies
  • 0 likes

I'm premium user - can't play music from OneDrive

Hi,I can't see or play music from d:\onedrive\music\ If I copy a file to c: I can see and play it. Please help me...

Visitor

Hi, I can't see or play music from d:\onedrive\music\   If I copy a file to c: I can see and play it.   Please help me...

615 Views

0 replies

1 likes

Windows
  • 615 Views
  • 0 replies
  • 1 likes

"local file" symbol

I have a premium account on windows 10. I created a playlist and via ... "Edit > Preferences > Local Files > Add A Source" added several hundred mp3 music files from the drive on the same computer.Displaying the playlist in spotify shows some files h...

Newbie

I have a premium account on windows 10.  I created a playlist and via ... "Edit > Preferences > Local Files > Add A Source" added several hundred mp3 music files from the 😧 drive...

IguanaSetup

Community Legend

1359 Views

1 replies

0 likes

Windows
  • 1359 Views
  • 1 replies
  • 0 likes

Local Files played instead of Spotify Catalogue

Hello, I been having a problem the last few days: the thing is I have a live version of Ariana Grande "Dangerous Woman" in my local files but everytime I try and play the studio version, every song that´s in my local files folder get played instead. ...

Newbie

Hello, I been having a problem the last few days: the thing is I have a live version of Ariana Grande "Dangerous Woman" in my local files but everytime I try and play the studio version, every song t...

521 Views

0 replies

0 likes

Windows
  • 521 Views
  • 0 replies
  • 0 likes

Download option not appearing on Spotify for Windows 10

Hello, Recently I subscribed to Spotify Premium and I downloaded the app for Windows 10.Everything was running fine excepting that the Download option is not appearing for any album, song nor playlist and I would like to have that option because I pl...

Casual Listener

Hello,   Recently I subscribed to Spotify Premium and I downloaded the app for Windows 10. Everything was running fine excepting that the Download option is not appearing for any album, song ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Cant play a new album

Right now the artist Aether released a new EP (about two hours ago) but I cant play it.Help please.Btw im from Colombia just so you know if its something with the location.https://open.spotify.com/album/3TJsPqAC5UnImF0o568jQA

Casual Listener

Right now the artist Aether released a new EP (about two hours ago) but I cant play it. Help please. Btw im from Colombia just so you know if its something with the location. https://open.spo...

476 Views

0 replies

0 likes

Web Player
Windows
  • 476 Views
  • 0 replies
  • 0 likes

Clicking a track does not load the track into the play bar

This is not an audio issue. I can use Spotify Web Player connected to my Spotify Desktop and it plays just fine. The problem is that when I click the play button on a track, it does not load it into the "play bar" (or whatever that bottom part of the...

Casual Listener

This is not an audio issue. I can use Spotify Web Player connected to my Spotify Desktop and it plays just fine. The problem is that when I click the play button on a track, it does not load it into ...

thecnoNSMB

Casual Listener

812 Views

1 replies

1 likes

Windows
  • 812 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution error code 18 - can't reinstall Spotify!

I'm running Windows XP and I've recently uninstalled Spotify to get a clean install... Grabbed the latest downloader and tried to install and am getting an Error 18: "The installer is unable to install Spotify because the files to write are in use by...

Music Fan

I'm running Windows XP and I've recently uninstalled Spotify to get a clean install...  Grabbed the latest downloader and tried to install and am getting an Error 18:   "The installer is ...

B_IzDemahn

Newbie

345442 Views

111 replies

12 likes

  • 345442 Views
  • 111 replies
  • 12 likes

All my songs, playlists and friends have gone after I updated Spotify

So after I updated Spotify I loaded it up and everything (my songs, playlists and friends) had gone. I don't understand what happened someone help.

Newbie

So after I updated Spotify I loaded it up and everything (my songs, playlists and friends) had gone. I don't understand what happened someone help.

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Shuffle doesn't shuffle

When I use shuffle on any playlist, Spotify will always end up playing the same 40 songs over and over, regardless of which song I play first. How hard can it be to probably shuffle a playlist? It has been terrible for years.

Newbie

When I use shuffle on any playlist, Spotify will always end up playing the same 40 songs over and over, regardless of which song I play first. How hard can it be to probably shuffle a playlist? It ha...

kartselyanski96

Regular

799 Views

1 replies

2 likes

Windows
  • 799 Views
  • 1 replies
  • 2 likes