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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11509 Views

105 replies

47 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1306 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3194 Views

38 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8930 Views

0 replies

4 likes

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Lost my tracks

Hi everyoneI've lost all my saved tracks since the last spotify update. Where can I find them now? Does exist a backup of all that tracks?Thanks to anybody can help me solve this

Newbie

Hi everyone I've lost all my saved tracks since the last spotify update. Where can I find them now? Does exist a backup of all that tracks? Thanks to anybody can help me solve this

376 Views

0 replies

0 likes

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Log In Page Frozen

I've just downloaded Spotify for Windows 7 having had to uninstall it last week due to a mysterious missing dll problem.But the log in page is efectivley locked / frozen and I am unable to enter any log in details.Tried a few times but each time had ...

Newbie

I've just downloaded Spotify for Windows 7 having had to uninstall it last week due to a mysterious missing dll problem. But the log in page is efectivley locked / frozen and I am unable to enter an...

361 Views

0 replies

0 likes

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Keep getting this

What the **bleep** is going on? For the past several days the page won't load properly, and I keep getting ... Oooops something went wrong Reload

Newbie

What the **bleep** is going on? For the past several days the page won't load properly, and I keep getting ... Oooops something went wrong Reload      

339 Views

0 replies

0 likes

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Playlist management suggestion

Hi. it would be great if we're able to right click on the song currently playing and remove it from a playlist. the only options i see are to add it to another playlist, which is pretty useless since it's already in my playlist. And to remove it from...

Casual Listener

 Hi. it would be great if we're able to right click on the song currently playing and remove it from a playlist. the only options i see are to add it to another playlist, which is pretty useless...

Bittencourt

Spotify Star

956 Views

4 replies

0 likes

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Can't delete dead playlists.

I have 2 playlists that I deleted but will not disappear from my playlist selection. They will not play and will not allow any songs to be added to them, they also do not show up on my Recover Playlist list. I have tried several times to delete them,...

Newbie

I have 2 playlists that I deleted but will not disappear from my playlist selection. They will not play and will not allow any songs to be added to them, they also do not show up on my Recover Playli...

519 Views

0 replies

0 likes

Playlists
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spotify wrapped listening time not recorded?

i have had spotify since last summer, about 6 months now. i listen to spotify every day and even when i am asleep i leave the music on. when i did the spotify wrapped thing, it said i had listened to spotify for 25 hours, which is not even close to w...

Newbie

i have had spotify since last summer, about 6 months now. i listen to spotify every day and even when i am asleep i leave the music on. when i did the spotify wrapped thing, it said i had listened to...

633 Views

0 replies

0 likes

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spotify cuts off

Hello!Okay so. Every song, all the time, stars cutting off after 10-30 seconds. Re-installing spotify, logging in and out, rebooting the computer didn't help. What's wrong with my spotify? this has been going on for a while and still happens.There ar...

Casual Listener

Hello! Okay so. Every song, all the time, stars cutting off after 10-30 seconds. Re-installing spotify, logging in and out, rebooting the computer didn't help.  What's wrong with my spo...

599 Views

0 replies

0 likes

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Songs unavailable on Desktop (Windows), but available on Android

I'm unable to play several songs from Spotify in my Desktop application (Win7), but they play perfectly fine when I try to play them from my Android phone app. What's going on?

Newbie

I'm unable to play several songs from Spotify in my Desktop application (Win7), but they play perfectly fine when I try to play them from my Android phone app. What's going on?

468 Views

0 replies

0 likes

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Can't open or uninstall

Hi on my laptop spotify has stopped working, it won;t open, ;let me unistall or reinstall. IT comes up with error message ;cannot find 'api-ms-win-core-processthreads-[1-1-2.dll]'. Please re-install this application. Can anyone help?

Newbie

Hi on my laptop spotify has stopped working, it won;t open, ;let me unistall or reinstall. IT comes up with error message ; cannot find 'api-ms-win-core-processthreads-[1-1-2.dll]'. Please re-instal...

phonequeen

Newbie

676 Views

1 replies

2 likes

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  • 1 replies
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My Playlists are Being Interrupted by the Stranger Things One

While I am listening to my own playlist or the 70's one or the 80's one after one song of that playlist i just swap to the Stranger Things play list. I listened to theS Stragner THings playlist one but I haven't since then it just happens automatical...

Newbie

While I am listening to my own playlist or the 70's one or the 80's one after one song of that playlist i just swap to the Stranger Things play list. I listened to theS Stragner THings playlist one b...

Bittencourt

Spotify Star

743 Views

2 replies

0 likes

Windows
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how to uninstall free spotify from desktop

Have been unable to uninstall free spotify from desktop with Windows 7, in control panel by right click or uninstall button. Want to eliminate the entire program.

Newbie

Have been unable to uninstall free spotify from desktop with Windows 7, in control panel by right click or uninstall button. Want to eliminate the entire program. 

IguanaSetup

Community Legend

636 Views

2 replies

0 likes

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"Why can't I play this song?" / "Where can I play this song?"

The snippet below comes from the help site: (https://support.spotify.com/us/using_spotify/troubleshooting/why-do-tracks-disappear/)Something I saved is greyed out and won't playThis means the content is no longer available. This can happen if licenci...

Newbie

The snippet below comes from the help site: (https://support.spotify.com/us/using_spotify/troubleshooting/why-do-tracks-disappear/) Something I saved is greyed out and won't play This means the con...

899 Views

0 replies

0 likes

All Platforms
Music
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Inconsistent artist imagery?

So I have around 70 different artists in my library, and all is nearly well!All the artists have their artwork displayed... except two. I'd just like to know if there's a particular work-around for this?The two bands in question are: Tool and AdemaTh...

Regular

So I have around 70 different artists in my library, and all is nearly well! All the artists have their artwork displayed... except two. I'd just like to know if there's a particular work-around for...

478 Views

0 replies

0 likes

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Musica esta tocando ha horas, nao reproduz o som e nao consigo selecionar outra para tocar

A musica "A Different Way" esta no play ha 1360 minuto. Ontem coloquei para tocar, nao saiu o som desde entao, nao consigo selecionar outra musica e nem pausar essa. Como fazer para tocar outra musica?

Newbie

A musica "A Different Way" esta no play ha 1360 minuto. Ontem coloquei para tocar, nao saiu o som desde entao, nao consigo selecionar outra musica e nem pausar essa. Como fazer para tocar outra music...

Bittencourt

Spotify Star

530 Views

1 replies

0 likes

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  • 1 replies
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Rock Genre Disappeared

Hello In the genre overview I cannot find rock genre anymore. Does anyone else has the same problem?

Newbie

Hello   In the genre overview I cannot find rock genre anymore. Does anyone else has the same problem?

Bittencourt

Spotify Star

638 Views

1 replies

0 likes

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  • 1 replies
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Static and crackling when I listen to Spotify on my desktop

Since the beginning of this week I've been hearing static and crackling when listening to Spotify. I've been using Spotify for ages and this has never happened before. It also does not happen to any other audio when using my browser (with apps like Y...

Newbie

Since the beginning of this week I've been hearing static and crackling when listening to Spotify. I've been using Spotify for ages and this has never happened before. It also does not happen to any ...

1622 Views

0 replies

2 likes

browser
problem
static
Windows
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Solved!! Cannot use local files

I have a folder on my desktop for music i would like to add to spotify. Now when i have it selected in my preferences it still won't show up. I downloaded it from google, disabled the security on it and it still won't work

Regular

I have a folder on my desktop for music i would like to add to spotify. Now when i have it selected in my preferences it still won't show up. I downloaded it from google, disabled the security on it ...

folkfriend

Casual Listener

22183 Views

8 replies

0 likes

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  • 8 replies
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Can´t delete / refresh local files

Local files are still in place / in list although i deleted the link in the options... can't play them because they are deleted (says spotify)... or in other words:the playlist wikt the local files dosn't refresh automatically (about 11.000 files whe...

Casual Listener

Local files are still in place / in list although i deleted the link in the options... can't play them because they are deleted (says spotify)...   or in other words: the playlist wikt the lo...

578 Views

0 replies

0 likes

  • 578 Views
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Today, when I try to open the windows 7 Spotify desktop player, I get this message: "Cannot find 'AP

Today, when I try to open the windows 7 Spotify desktop player, I get this message: "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." This message also appears when trying to uninstall Spotify. Finally unin...

Newbie

Today, when I try to open the windows 7 Spotify desktop player, I get this message: "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." This message also app...

VinnyPem

Casual Listener

1597 Views

3 replies

1 likes

  • 1597 Views
  • 3 replies
  • 1 likes

Customer Service Help fo Miccrosoft Office

Online Microsoft Customer Service specialized backing of our organization provides an optimum solution to the clients facing complex issues related to Microsoft. Our experts find out the problems and fix different kinds of issues in hassle-free manne...

Newbie

Online Microsoft Customer Service specialized backing of our organization provides an optimum solution to the clients facing complex issues related to Microsoft. Our experts find out the problems and...

544 Views

0 replies

0 likes

  • 544 Views
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