Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83631 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
792999 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23311 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi, I upgraded to Windows 10 yesterday and I noticed that the Spotify window overlaps with the Windows Start Menu when maximized by moving the window to the top edge of the screen. However, this does not happen when I maximize the window using the "M...
Hi, I upgraded to Windows 10 yesterday and I noticed that the Spotify window overlaps with the Windows Start Menu when maximized by moving the window to the top edge of the screen. However, ...
Regular
1069 Views
1 replies
0 likes
Hi all,running Spotify in Windows, app is running offline even having Internet connection. Does anyone know why? PS: I have a family account and tried to re-log in many times but it seems Spotify does not detect my Internet connection.Thanks in advan...
Hi all, running Spotify in Windows, app is running offline even having Internet connection. Does anyone know why? PS: I have a family account and tried to re-log in many times but it se...
Casual Listener
488 Views
1 replies
0 likes
When I receive an e-mail or have an incoming message, Spotify stops playing. I just need to hit play again, but it is very painful to do that when it happens 50times per day.I have tried to search for a solution but can't find it..... Can anyone help...
When I receive an e-mail or have an incoming message, Spotify stops playing. I just need to hit play again, but it is very painful to do that when it happens 50times per day. I have tried to search ...
470 Views
0 replies
0 likes
Hi there, I've been listening to unknown artists for a while, but the click counter seems to be stoped. Why? Is this a "live"-click counter? Or in which intervall, are the clicks updated on the Spotify desktop for Windows? Thx for answers
Hi there, I've been listening to unknown artists for a while, but the click counter seems to be stoped. Why? Is this a "live"-click counter? Or in which intervall, are the clicks up...
Casual Listener
1132 Views
1 replies
0 likes
Hi all, This morning I found that the music I added in about the last month has vanished from my main playlist. Is this an issue that others have experienced as well, and if so, would anyone know of a solution other than simply re-adding the songs? T...
Hi all, This morning I found that the music I added in about the last month has vanished from my main playlist. Is this an issue that others have experienced as well, and if so, would anyone...
403 Views
0 replies
0 likes
EVERY TIME I try to play a song, playlist, etc. from the web player on my computer, it automatically starts playing on my phone instead. If I wanted to play music on my phone, I would have used the app on my phone! How can I prevent this from happeni...
EVERY TIME I try to play a song, playlist, etc. from the web player on my computer, it automatically starts playing on my phone instead. If I wanted to play music on my phone, I would have used the a...
583 Views
0 replies
0 likes
I saw one post that said there was a clear button by the queue, but I can't find that anywhere, and I really don't want to go and remove each song individually. How do I clear the queue?
I saw one post that said there was a clear button by the queue, but I can't find that anywhere, and I really don't want to go and remove each song individually. How do I clear the queue?
Casual Listener
61673 Views
6 replies
2 likes
Recently I noticed that if I have the spotify desktop app running on my PC it makes my whole machine slow down. The drop in performance is mostly noticeable while gaming. Skipping a song seems to make my entire PC freeze up for a second. This is not ...
Recently I noticed that if I have the spotify desktop app running on my PC it makes my whole machine slow down. The drop in performance is mostly noticeable while gaming. Skipping a song seems t...
Casual Listener
1358 Views
2 replies
1 likes
as above or to a flash just got a new car and NO cd player
as above or to a flash just got a new car and NO cd player
Community Legend
972 Views
3 replies
0 likes
I have a spotify premium account and whenever I open up spotify and want to go to albums or songs I've browsed for and saved they won't show. If I click either of the three tabs, a loading icon will appear and nothing will come up, i've left it loadi...
I have a spotify premium account and whenever I open up spotify and want to go to albums or songs I've browsed for and saved they won't show. If I click either of the three tabs, a loading icon will ...
Community Legend
24078 Views
6 replies
1 likes
I've been using spotify for some time, and the desktop app has given me way too many problems. After every update, when I open the app, my "offline available" playlists are showing up as not-downloaded, even though they're on my pc (checked the stora...
I've been using spotify for some time, and the desktop app has given me way too many problems. After every update, when I open the app, my "offline available" playlists are showing up as not-download...
487 Views
0 replies
0 likes
Hi, when I open spotify on windows, there is a network error and hence i am offline. this is 100% dependent on the firewall. what domain do I have to allow to listen to music?
Hi, when I open spotify on windows, there is a network error and hence i am offline. this is 100% dependent on the firewall. what domain do I have to allow to listen to music?
948 Views
0 replies
0 likes
Hey guys, I have been using Spotofy for quite some time now (I just use the website version , not the desktop app). I have the following problems: it won't pause / or stop a song, when the song is over it just stops, rather than play the next one and...
Hey guys, I have been using Spotofy for quite some time now (I just use the website version , not the desktop app). I have the following problems: it won't pause / or stop a song, when the song is ov...
Casual Listener
12679 Views
4 replies
0 likes
I have set up a student plan and entered my info. On my account page it says that it will charge me for 4.99, the student plan.I got an email today charging me 9.99 (regular price). Why?
I have set up a student plan and entered my info. On my account page it says that it will charge me for 4.99, the student plan. I got an email today charging me 9.99 (regular price). Why?
319 Views
0 replies
0 likes
What's up with this? I need to either uninstall the program or go manually pick the files out of my hard drive.
What's up with this? I need to either uninstall the program or go manually pick the files out of my hard drive.
487 Views
0 replies
1 likes
Spotify.exe digital signature has expired. Is there any way to renew it?We are using software restriction policy and expired certificate poses additional issues.
Spotify.exe digital signature has expired. Is there any way to renew it? We are using software restriction policy and expired certificate poses additional issues.
604 Views
0 replies
0 likes
In Play Queue, right clicking the song that is currently being played does nothing until another song is right clicked and then the first one again; only that opens up the menu. The issue has been a thing for a while now. Very annoying, takes extra c...
In Play Queue, right clicking the song that is currently being played does nothing until another song is right clicked and then the first one again; only that opens up the menu. The issue has been a ...
394 Views
0 replies
0 likes
Hello! Is there a way, to delete or reset, these f*cking "daily mixes"?I tried all menu, settings what I found, but nothing... nothing at all.
Hello! Is there a way, to delete or reset, these f*cking "daily mixes"? I tried all menu, settings what I found, but nothing... nothing at all.
Community Legend
36170 Views
1 replies
14 likes
Hi Today I have decided to try the Spotify premium. I paid, the software switched to premium and since than - i am unable to listen to any music, any sound without stuttering.. If i want to listen to my mp3 files, with winamp it is also stuttering.. ...
Hi Today I have decided to try the Spotify premium. I paid, the software switched to premium and since than - i am unable to listen to any music, any sound without stuttering.. If i...
Community Legend
825 Views
5 replies
0 likes
On the windows spotify app you can save songs to the "songs" playlit under "your library". The problem for me is that you arent able to download that specific playlist, which i find inconvenient! In the Android version og the app i do have this optio...
On the windows spotify app you can save songs to the "songs" playlit under "your library". The problem for me is that you arent able to download that specific playlist, which i find inconvenient!&nbs...
449 Views
0 replies
0 likes
