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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153217 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143168 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11390 Views

1 replies

6 likes

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[PC APP] Offline storage folder

Hi,here I am trying to change the folder "offline music" in my W10 app.I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it backs to the former folder (%appdata%\Local\etc.)!!! H...

Casual Listener

Hi, here I am trying to change the folder "offline music" in my W10 app. I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it...

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Windows
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Scroll bar in the way when moving mouse cursor to subfolder

I attached a video clip to show what this "bug" looks like. The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll bar will be in the way between the list and the subfolder popup and whe...

Newbie

I attached a video clip to show what this "bug" looks like.   The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll b...

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Windows
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Search results decreases or lessen when using the sorting options

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the results it actually removes some of them. In my case its a lot of t...

Newbie

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the result...

296 Views

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Windows
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Radio missing

I'm pulling my hair out trying to figure out how to play a radio station based on the artist. Every article says to click on 'radio'. There is no 'radio'! All of the screenshots show what I assume is an older version of spotify. This is true for both...

Regular

I'm pulling my hair out trying to figure out how to play a radio station based on the artist. Every article says to click on 'radio'. There is no 'radio'! All of the screenshots show what I assume is...

jmdesin892

Roadie

4034 Views

7 replies

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How can I delete the following error?

The message above translates to "This song is not available. If you have the file in the computer you can import it."I have music downloads in a portable hard drive, and I once decided to import it to Spotify, but now I've lost the hard drive and the...

Newbie

The message above translates to "This song is not available. If you have the file in the computer you can import it." I have music downloads in a portable hard drive, and I once decided to import it...

468 Views

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LCD soundsystem displays "can't play the current song" for radio stations

this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, the song stops at the beginning and the blue banner up top says "c...

Casual Listener

this has been driving me nuts the last few months.  i haven't noticed it in the android app..   every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, th...

368 Views

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Windows
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Desktop app is bugged out, can't uninstall

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead. If I try to play any specific song, I get "This song is not available. If you have the file on your computer you can import it". If ...

Newbie

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead.  If I try to play any specific song, I get "This song is not available. If y...

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Windows
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Discover weekly and release radar lists haven't been updated since a year ago

Hi, My Discover weekly and release radar playlists haven't been updated since 2016-07-11. I'm using Spotify premium on Windows 10. any suggestions?

Newbie

Hi,  My Discover weekly and release radar playlists haven't been updated since 2016-07-11.   I'm using Spotify premium on Windows 10.  any suggestions?     

265 Views

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Windows
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Why I don't have Kpop genre?

My friend told me that he have a Kpop genre on spotify so I looked at my spotify on pc and also on my phone and I don't have it. I think thats because I'm from Poland and he's from Ireland. Can I do something to have that genre? I know that I can use...

Newbie

My friend told me that he have a Kpop genre on spotify so I looked at my spotify on pc and also on my phone and I don't have it. I think thats because I'm from Poland and he's from Ireland. Can I do ...

374 Views

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Windows
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desktop app updates

can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what

Roadie

can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what

Maxim

Spotify Star

754 Views

1 replies

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local files not downloading

hi everyoneI'm currently trying to download some local files from itunes to spotify in a playlist so i can then use them on my iphone. the only problem is that the playlist theyre in as the download thing ticked but the songs stay with a grey arrow n...

Newbie

hi everyone I'm currently trying to download some local files from itunes to spotify in a playlist so i can then use them on my iphone. the only problem is that the playlist theyre in as the downloa...

303 Views

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Superuser Contribution Premium shuffle

Hi, I have Spotify Premium. I have a playlist with more than 600 songs, but when i put it on the shuffle-mode, it only shuffles about 20 songs....... Why is this? And what can i do?

Casual Listener

Hi,    I have Spotify Premium. I have a playlist with more than 600 songs, but when i put it on the shuffle-mode, it only shuffles about 20 songs....... Why is this? And what can i do?&nb...

Peter

Spotify Legend

745 Views

1 replies

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Delete button next to Play = bad UI

When you're in you song list the delete button is next to the play button. It's very easy to accidentally click the wrong button and once a song has been deleted (removed) from you song list it's impossible to find out what was deleted. My suggestion...

Music Fan

When you're in you song list the delete button is next to the play button. It's very easy to accidentally click the wrong button and once a song has been deleted (removed) from you song list it's imp...

373 Views

0 replies

3 likes

Windows
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Option to prevent repeats

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not want. And the resulting Spotify music is worth everyt...

Roadie

The Spotify system is determinedly programmed to always give you the repeats that you do not want-- However there are easy "user programming fixes" that work to prevent the repeats that you do not wa...

jimm4006

Newbie

764 Views

1 replies

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Windows
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Offline Music Will Only Sync From One Desktop

So I've been using Spotify for a couple years now and have been using the same laptop to manage all my songs...Well recently I bought a new desktopr except offline music will not sync from this computer. I would have to go back to my old laptop to sy...

Newbie

So I've been using Spotify for a couple years now and have been using the same laptop to manage all my songs...Well recently I bought a new desktopr except offline music will not sync from this compu...

236 Views

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Spotify not opening

Been having this issue for about a week now. I click spotify on my computer (Lenovo Yoga 720 on Windows i5 &th Gen) and it just does not open at all. No brief glimpse of the log in or anything just nothing. Then when I try to go to taskbar and proces...

Newbie

Been having this issue for about a week now.  I click spotify on my computer (Lenovo Yoga 720 on Windows i5 &th Gen) and it just does not open at all. No brief glimpse of the log in or anyth...

683 Views

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Fullscreen icon

The fullscreen icon does not appear for me.

Newbie

The fullscreen icon does not appear for me.

409 Views

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Windows
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Chromecast not available on Windows Desktop?

I'm unable to cast from my Windows Desktop App. Details, 'Cast' option is grayed out in the App (screenshot attached).Chromecast is on the same network as my laptop with the App.I have a Premium Family subscription. My understanding is that this opti...

Newbie

I'm unable to cast from my Windows Desktop App. Details,   'Cast' option is grayed out in the App (screenshot attached). Chromecast is on the same network as my laptop with the App. I have ...

291 Views

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Windows
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Listening to music together

Hi. I've made an application for me and my girlfriend that allows listening to music together.Basically there is just 1 button called "Play together". After start, the first person is the "Host", and sends the actual track, track position if changed,...

Newbie

Hi. I've made an application for me and my girlfriend that allows listening to music together. Basically there is just 1 button called "Play together". After start, the first person is the "Host", a...

1135 Views

0 replies

1 likes

Windows
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Look what your friends listen doesn't work Windows and Mac

Since 1 year or more , and following all the updates and several times in which in reinstall the app, I keep having the same problem , i cannot see what my friends listen , i can see the bar saying "find friends" but I am already following some peopl...

Newbie

Since 1 year or more , and following all the updates and several times in which in reinstall the app, I keep having the same problem , i cannot see what my friends listen , i can see the ba...

560 Views

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Mac
Windows
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