Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
27277 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
942837 Views
542 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
52392 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi, I cant find my spotify app. It used to be pinned on the taskbar, but it's is no there anymore. and it left a weird empty spot on my taskbar, literally.I tried to reinstall it but it said that it is already installed. when i try clicking "launch" ...
Hi, I cant find my spotify app. It used to be pinned on the taskbar, but it's is no there anymore. and it left a weird empty spot on my taskbar, literally. I tried to reinstall it but it sa...
330 Views
0 replies
0 likes
Hi Spotify, I was miffed last week to suddenlyt find my premium service had stopped working. Most frustratihg without any notification. Why has this happened?
Hi Spotify, I was miffed last week to suddenlyt find my premium service had stopped working. Most frustratihg without any notification. Why has this happened?
327 Views
0 replies
0 likes
It will only play songs randomly. How do I fix this?
It will only play songs randomly. How do I fix this?
359 Views
0 replies
0 likes
Hello, this morning when I turned on my computer everything was OK, and Spotify (Premium Account) worked with no problem for an hour. Then, all of a sudden Avast sent me a message saying it had detected a virus and it deleted Spotify. And now I canno...
Hello, this morning when I turned on my computer everything was OK, and Spotify (Premium Account) worked with no problem for an hour. Then, all of a sudden Avast sent me a message saying it had detec...
523 Views
0 replies
0 likes
Spotify show me error mesage supposedly 3/4 of songs what I'm playing is crashed -.-I writed about this error to official support of Spotify but them don't care about it...
Spotify show me error mesage supposedly 3/4 of songs what I'm playing is crashed -.- I writed about this error to official support of Spotify but them don't care about it...
377 Views
0 replies
0 likes
When using my Spotify account at work, I'm now seeing devices in my connect list that I don't recognize at all. I assume these are other users on the same network? I've never logged in to Spotify on any other computer here at work, so I'm having trou...
When using my Spotify account at work, I'm now seeing devices in my connect list that I don't recognize at all. I assume these are other users on the same network? I've never logged in to Spotify on ...
613 Views
0 replies
0 likes
Windows 8.1 / Spotify 1.0.68.407.g6864aaaf Previous thread here. I cannot reply to it, and nearly all its problems and solutions are no longer current. For years we have seen playlist folders behave strangely when moved about within other folders, an...
Windows 8.1 / Spotify 1.0.68.407.g6864aaaf Previous thread here. I cannot reply to it, and nearly all its problems and solutions are no longer current. For years we have seen playli...
487 Views
0 replies
0 likes
Music stops playing on Spotify Desktop for Windows 10 when I receive a text message on my S8+. When both are on the same network. Nothing seems to fix it. HELP!
Music stops playing on Spotify Desktop for Windows 10 when I receive a text message on my S8+. When both are on the same network. Nothing seems to fix it. HELP!
888 Views
0 replies
0 likes
I noticed it when I got on spotify on my ps4 earlier and when I checked the spotify on my computer, for whatever reason all the playlists I was following dissapeared. Stranger still was the fact that somehow a playlist was created for my account with...
I noticed it when I got on spotify on my ps4 earlier and when I checked the spotify on my computer, for whatever reason all the playlists I was following dissapeared. Stranger still was the fact that...
460 Views
0 replies
0 likes
It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for Spotify. I just get the error message of either "We...
It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for ...
443 Views
0 replies
0 likes
Hi there,it worked all fine with local imported songs, but after the last update I can't play them anymore. Their are still there, they are not greyed, but if I click on the play button it just shows me the blue line with a hint, that the song ist no...
Hi there, it worked all fine with local imported songs, but after the last update I can't play them anymore. Their are still there, they are not greyed, but if I click on the play button it just sho...
375 Views
0 replies
0 likes
One artist I have in my local files plays in the playlists (both on the computer and my phone) but doesn't show up in the Main Library. It's not a huge problem but a bit irritating as the songs won't show up when I shuffle. Anyone know how to fix it?
One artist I have in my local files plays in the playlists (both on the computer and my phone) but doesn't show up in the Main Library. It's not a huge problem but a bit irritating as the so...
Casual Listener
962 Views
2 replies
0 likes
When i browse through my saved albums often the message 'view full album' will appear. I click on it and it dissappears, yet when i re-enter the album its back, this is on windows 10. Its also a problem on Android, in addition there are often incompl...
When i browse through my saved albums often the message 'view full album' will appear. I click on it and it dissappears, yet when i re-enter the album its back, this is on windows 10. Its also a prob...
846 Views
0 replies
0 likes
Hello,Both the cross-fade setting and volume normalization settings in Advanced Settings keep turning themslelves off. Why?
Hello, Both the cross-fade setting and volume normalization settings in Advanced Settings keep turning themslelves off. Why?
850 Views
0 replies
2 likes
Why can I download my songs on my phone but i can't download my songs on my desktop? I can download playlists on my desktop but I can't download the songs, I will need to create a playlist with all the music I have to download them?
Why can I download my songs on my phone but i can't download my songs on my desktop? I can download playlists on my desktop but I can't download the songs, I will need to create a play...
417 Views
0 replies
0 likes
The newest update on Spotify gives me the error "Cannot find 'api-ms-win-core-processthreads-1-l1-1-2.dll'. Please, re-install this application". Re-installing Spotify works but only until I turn my computer off and on again since it automatically up...
The newest update on Spotify gives me the error "Cannot find 'api-ms-win-core-processthreads-1-l1-1-2.dll'. Please, re-install this application". Re-installing Spotify works but only until I...
Casual Listener
3711 Views
9 replies
1 likes
Change the now playing tab to how it is on Todays Top Hits(12/6/2017) "Candy Paint" image. instead of the not so interesting way it is on other playlists like "GOMD"
Change the now playing tab to how it is on Todays Top Hits(12/6/2017) "Candy Paint" image. instead of the not so interesting way it is on other playlists like "GOMD"
359 Views
0 replies
0 likes
I'm getting ridiculously excessive bass on my Spotify app in Windows 10 only, and only on one PC. I do not have any hardware or software EQ on my desktop PC and Spotify has declined to implement an EQ feature for the desktop app (even though iOS has ...
I'm getting ridiculously excessive bass on my Spotify app in Windows 10 only, and only on one PC. I do not have any hardware or software EQ on my desktop PC and Spotify has declined to implement an E...
443 Views
0 replies
0 likes
Hi everyoneI've lost all my saved tracks since the last spotify update. Where can I find them now? Does exist a backup of all that tracks?Thanks to anybody can help me solve this
Hi everyone I've lost all my saved tracks since the last spotify update. Where can I find them now? Does exist a backup of all that tracks? Thanks to anybody can help me solve this
370 Views
0 replies
0 likes
I've just downloaded Spotify for Windows 7 having had to uninstall it last week due to a mysterious missing dll problem.But the log in page is efectivley locked / frozen and I am unable to enter any log in details.Tried a few times but each time had ...
I've just downloaded Spotify for Windows 7 having had to uninstall it last week due to a mysterious missing dll problem. But the log in page is efectivley locked / frozen and I am unable to enter an...
349 Views
0 replies
0 likes
