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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155513 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149960 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11502 Views

1 replies

6 likes

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Solved!! Differences between Windows 10 Store App and the Windows App

Hello, after two years of absence I plan to come back to Spotify. I saw that there is a version on the Windows 10 Store available.But you also offer a "normal" version at the Spotify website (that also runs on other OS). What are the differences betw...

Regular

Hello,   after two years of absence I plan to come back to Spotify.   I saw that there is a version on the Windows 10 Store available. But you also offer a "normal" version at the Spot...

andyouf

Casual Listener

121474 Views

9 replies

5 likes

Windows
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Same playlist appears differently

Hello everyone! I have since the dawn of time worked on my playlist (currently 800+ songs) on my Spotify Free account. A while back, maybe a year or so, I got Spotify Premium on a new account. Because I hade such a large playlist I did not want to de...

Casual Listener

Hello everyone!   I have since the dawn of time worked on my playlist (currently 800+ songs) on my Spotify Free account. A while back, maybe a year or so, I got Spotify Premium on a new a...

260 Views

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Windows
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Spotify is very slow / Hitlists won't load

Spotify has been very slow lately, which cannot be due to internet connection. That's fine. Even on my iPhone it's much faster than the Windows 10 desktop version. Also a lot of the features simply won't load.

Newbie

Spotify has been very slow lately, which cannot be due to internet connection. That's fine. Even on my iPhone it's much faster than the Windows 10 desktop version.  Also a lot of the features s...

xandrelima

Casual Listener

535 Views

2 replies

1 likes

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Spotify Desktop Black Screen

Hello,I have black screen problems in spotify for some time. The application emits a sound on my post as if a window is blocked.Steps to reproduce the issue:I have unstall and install the new versionI have disable firewall and antivirusI have run mal...

Newbie

Hello, I have black screen problems in spotify for some time. The application emits a sound on my post as if a window is blocked. Steps to reproduce the issue: I have unstall and install the ne...

394 Views

0 replies

1 likes

Windows
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How copy track link on Spotify ?

Hello guysI'm looking easy way to copy spotify track URL.Few months ago someone here on this forum gave link to page where you only put name of the song , and page give links to all like spotify and others sources..but I can't find this post with thi...

Casual Listener

Hello guys I'm looking easy way to copy spotify track URL. Few months ago someone here on this forum gave link to page where you only put name of the song , and page give links to all like spotify ...

Sebasty

Community Legend

46527 Views

3 replies

3 likes

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Spotify Isn't Playing the Right Songs

When I try to play my saved songs on my laptop, it will play the wrong song. I click on the most recently saved songs and instead it will play a song that I saved a long time ago. (ex. I will click on "18" by Anarbor and instead, it will play "Still ...

Newbie

When I try to play my saved songs on my laptop, it will play the wrong song. I click on the most recently saved songs and instead it will play a song that I saved a long time ago. (ex. I will click o...

rhymeswithwitch

Newbie

884 Views

1 replies

0 likes

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Spotify passa e pausa as músicas sozinho

Pago o spotify premium e não consigo mais usá-lo pois ele troca de música sozinho ou as pausa também. Troquei o aparelho celular mês passado e o problema persistiu, logo, o problema não é o aparelho.Irei cancelar minha assinatura pois estou pagando p...

Newbie

Pago o spotify premium e não consigo mais usá-lo pois ele troca de música sozinho ou as pausa também. Troquei o aparelho celular mês passado e o problema persistiu, logo, o problema não é o aparelho....

7381 Views

0 replies

20 likes

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Volume is lowered when pausing music using Spotify Connect

HiIm new to Spotify and Im just beginning to learn how to use it. Im one of those people who used Groove and got kicked over to Spotify I have a Beoplay A6 that supports Spotify Conncet. When I pause a song using my Windows 10 Spotify app, the volume...

Casual Listener

Hi Im new to Spotify and Im just beginning to learn how to use it. Im one of those people who used Groove and got kicked over to Spotify 🙂 I have a Beoplay A6 that supports Spotify Conncet. When I...

417 Views

0 replies

0 likes

Windows
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Can't store preferences with the Windows 10 app after moving appdata/local

Hi, I've moved my user's AppData/local directory to another partition (D:) using Microsoft's "officially sanctioned procedure" (right-clicking on the directory, choosing the "Location" tab and moving it to a new location). This was ten days ago.I'm p...

Casual Listener

Hi,   I've moved my user's AppData/local directory to another partition (D:) using Microsoft's "officially sanctioned procedure" (right-clicking on the directory, choosing the "Location" tab a...

422 Views

0 replies

0 likes

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Local files on spotify not showing

I have spent the last few hours trying to figure out why some of my files on my computer are either not showing, have weird track names, random songs show up that i dont even have ect. I have tried every solution but none of them seemed to work. All ...

Newbie

I have spent the last few hours trying to figure out why some of my files on my computer are either not showing, have weird track names, random songs show up that i dont even have ect. I have tried e...

291 Views

0 replies

0 likes

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Friends Can't See My Activity

Hi everyone, My friends cant able the see my activity at sidebar. I looked from spotify my friend's computer to my account activity. I classified as "other friends" and there is no information about my last song etc. I opened the "share my activity a...

Casual Listener

Hi everyone,   My friends cant able the see my activity at sidebar. I looked from spotify my friend's computer to my account activity. I classified as "other friends" and there is no informati...

Swanny

Community Legend

1396 Views

1 replies

0 likes

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Followed artist doesn't appear in sidebar playlist section

Hi. So far when I follow an artist they will appear to the left under PLAYLIST. But I am following this one artist and they do not appear there no matter what I do. I unfollow and then follow again, but they don't appear there even though it shows th...

Newbie

Hi. So far when I follow an artist they will appear to the left under PLAYLIST. But I am following this one artist and they do not appear there no  matter what I do. I unfollow and then follow a...

Swanny

Community Legend

410 Views

1 replies

0 likes

Windows
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  • 1 replies
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Just a empty black window (windows 7)

Since a few weeks back I have just got a black window when oen spotify. With menu (arkiv, edit and view). If hadware acc is on its just beebs constantly.I have checked the drivers and they are the newest.I tried start from command line.I tried the fu...

Newbie

Since a few weeks back I have just got a black window when oen spotify. With menu (arkiv, edit and view).  If hadware acc is on its just beebs constantly. I have checked the drivers and they a...

254 Views

0 replies

0 likes

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Bluetooth connection fades away

Hi,Until two weeks ago Spotify worked fine on my Win10/64 laptop with my Sony personal audio soundsystem via bluetooth. The distance between laptop and the Sony system is about 4 meters.Right now I have to place my laptop straight next to the Sony sy...

Casual Listener

Hi, Until two weeks ago Spotify worked fine on my Win10/64 laptop with my Sony personal audio soundsystem via bluetooth. The distance between laptop and the Sony system is about 4 meters. Right now...

305 Views

0 replies

0 likes

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Selection of multiple tracks is cleared by clicking the scrollbar

A recent update to the Windows desktop application causes any current selection of tracks to be cleared by clicking the scroll bar. This is different from typical interface behavior for Windows interfaces, and it prevents me from selecting and moving...

Casual Listener

A recent update to the Windows desktop application causes any current selection of tracks to be cleared by clicking the scroll bar.   This is different from typical interface behavior for Wind...

315 Views

0 replies

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Windows
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Spotify app for Windows 10 - Popping / Crackling

I'm getting popping / crackling on my Lenovo Carbon X1 laptop. Wired earbuds. Have tried re-installing Spotify, updating drivers, turning off firewalls. Still getting popping / crackling, UGH!!!!!

Casual Listener

I'm getting popping / crackling on my Lenovo Carbon X1 laptop.   Wired earbuds.   Have tried re-installing Spotify, updating drivers, turning off firewalls.   Still gett...

FadedSmile

Casual Listener

4520 Views

6 replies

3 likes

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How do I get spotify to actually play similar songs?

Okay, I've been looking into this for a long time and I'm really starting to get frustrated at this point because I can't seem to figure out how to do this. I have it in the settings so after a song, it plays a similiar song next, right? But how on e...

Newbie

Okay, I've been looking into this for a long time and I'm really starting to get frustrated at this point because I can't seem to figure out how to do this. I have it in the settings so after a song,...

4917 Views

0 replies

0 likes

Windows
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Trouble with spotify installer. Doesn't open after install

Spotify doesn't open after install or uninstall when i install it from official offline or online installer. But does work with this different setup of spotify (which i don't want because i'm not used to it's look. it's very different, but works) so ...

Newbie

Spotify doesn't open after install or uninstall when i install it from official offline or online installer.   But does work with this different setup of spotify (which i don't want because i'...

1354 Views

0 replies

0 likes

Windows
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Desktop player gets stuck on ads

It's happened several times on the windows desktop version of Spotify. It gets to an ad, but the ad doesn't play, it gets stuck on 0:00 and i can't force it play or pause, or play any other music. Everytime I have to close and reopen spotify.

Newbie

It's happened several times on the windows desktop version of Spotify. It gets to an ad, but the ad doesn't play, it gets stuck on 0:00 and i can't force it play or pause, or play any other music. Ev...

TNTiger_

Newbie

995 Views

1 replies

3 likes

Windows
  • 995 Views
  • 1 replies
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Unable to add playlist to artist profile

Hello, I've made a playlist on the PC app. When I try to add the playlist to my artist profile on the artists.spotify.com website, nothing shows up when I search for the playlist in the box where it says "Choose playlists you made on Spotify to featu...

Newbie

Hello,   I've made a playlist on the PC app. When I try to add the playlist to my artist profile on the artists.spotify.com website, nothing shows up when I search for the playlist in the box ...

362 Views

0 replies

0 likes

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