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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2087 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150753 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138736 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Spotify passa e pausa as músicas sozinho

Pago o spotify premium e não consigo mais usá-lo pois ele troca de música sozinho ou as pausa também. Troquei o aparelho celular mês passado e o problema persistiu, logo, o problema não é o aparelho.Irei cancelar minha assinatura pois estou pagando p...

Newbie

Pago o spotify premium e não consigo mais usá-lo pois ele troca de música sozinho ou as pausa também. Troquei o aparelho celular mês passado e o problema persistiu, logo, o problema não é o aparelho....

7364 Views

0 replies

20 likes

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Volume is lowered when pausing music using Spotify Connect

HiIm new to Spotify and Im just beginning to learn how to use it. Im one of those people who used Groove and got kicked over to Spotify I have a Beoplay A6 that supports Spotify Conncet. When I pause a song using my Windows 10 Spotify app, the volume...

Casual Listener

Hi Im new to Spotify and Im just beginning to learn how to use it. Im one of those people who used Groove and got kicked over to Spotify 🙂 I have a Beoplay A6 that supports Spotify Conncet. When I...

407 Views

0 replies

0 likes

Windows
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Can't store preferences with the Windows 10 app after moving appdata/local

Hi, I've moved my user's AppData/local directory to another partition (D:) using Microsoft's "officially sanctioned procedure" (right-clicking on the directory, choosing the "Location" tab and moving it to a new location). This was ten days ago.I'm p...

Casual Listener

Hi,   I've moved my user's AppData/local directory to another partition (D:) using Microsoft's "officially sanctioned procedure" (right-clicking on the directory, choosing the "Location" tab a...

415 Views

0 replies

0 likes

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Local files on spotify not showing

I have spent the last few hours trying to figure out why some of my files on my computer are either not showing, have weird track names, random songs show up that i dont even have ect. I have tried every solution but none of them seemed to work. All ...

Newbie

I have spent the last few hours trying to figure out why some of my files on my computer are either not showing, have weird track names, random songs show up that i dont even have ect. I have tried e...

283 Views

0 replies

0 likes

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Friends Can't See My Activity

Hi everyone, My friends cant able the see my activity at sidebar. I looked from spotify my friend's computer to my account activity. I classified as "other friends" and there is no information about my last song etc. I opened the "share my activity a...

Casual Listener

Hi everyone,   My friends cant able the see my activity at sidebar. I looked from spotify my friend's computer to my account activity. I classified as "other friends" and there is no informati...

Swanny

Community Legend

1375 Views

1 replies

0 likes

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  • 1 replies
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Followed artist doesn't appear in sidebar playlist section

Hi. So far when I follow an artist they will appear to the left under PLAYLIST. But I am following this one artist and they do not appear there no matter what I do. I unfollow and then follow again, but they don't appear there even though it shows th...

Newbie

Hi. So far when I follow an artist they will appear to the left under PLAYLIST. But I am following this one artist and they do not appear there no  matter what I do. I unfollow and then follow a...

Swanny

Community Legend

399 Views

1 replies

0 likes

Windows
  • 399 Views
  • 1 replies
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Just a empty black window (windows 7)

Since a few weeks back I have just got a black window when oen spotify. With menu (arkiv, edit and view). If hadware acc is on its just beebs constantly.I have checked the drivers and they are the newest.I tried start from command line.I tried the fu...

Newbie

Since a few weeks back I have just got a black window when oen spotify. With menu (arkiv, edit and view).  If hadware acc is on its just beebs constantly. I have checked the drivers and they a...

246 Views

0 replies

0 likes

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Bluetooth connection fades away

Hi,Until two weeks ago Spotify worked fine on my Win10/64 laptop with my Sony personal audio soundsystem via bluetooth. The distance between laptop and the Sony system is about 4 meters.Right now I have to place my laptop straight next to the Sony sy...

Casual Listener

Hi, Until two weeks ago Spotify worked fine on my Win10/64 laptop with my Sony personal audio soundsystem via bluetooth. The distance between laptop and the Sony system is about 4 meters. Right now...

295 Views

0 replies

0 likes

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Selection of multiple tracks is cleared by clicking the scrollbar

A recent update to the Windows desktop application causes any current selection of tracks to be cleared by clicking the scroll bar. This is different from typical interface behavior for Windows interfaces, and it prevents me from selecting and moving...

Casual Listener

A recent update to the Windows desktop application causes any current selection of tracks to be cleared by clicking the scroll bar.   This is different from typical interface behavior for Wind...

305 Views

0 replies

0 likes

Windows
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Spotify app for Windows 10 - Popping / Crackling

I'm getting popping / crackling on my Lenovo Carbon X1 laptop. Wired earbuds. Have tried re-installing Spotify, updating drivers, turning off firewalls. Still getting popping / crackling, UGH!!!!!

Casual Listener

I'm getting popping / crackling on my Lenovo Carbon X1 laptop.   Wired earbuds.   Have tried re-installing Spotify, updating drivers, turning off firewalls.   Still gett...

FadedSmile

Casual Listener

4482 Views

6 replies

3 likes

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  • 6 replies
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How do I get spotify to actually play similar songs?

Okay, I've been looking into this for a long time and I'm really starting to get frustrated at this point because I can't seem to figure out how to do this. I have it in the settings so after a song, it plays a similiar song next, right? But how on e...

Newbie

Okay, I've been looking into this for a long time and I'm really starting to get frustrated at this point because I can't seem to figure out how to do this. I have it in the settings so after a song,...

4888 Views

0 replies

0 likes

Windows
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Trouble with spotify installer. Doesn't open after install

Spotify doesn't open after install or uninstall when i install it from official offline or online installer. But does work with this different setup of spotify (which i don't want because i'm not used to it's look. it's very different, but works) so ...

Newbie

Spotify doesn't open after install or uninstall when i install it from official offline or online installer.   But does work with this different setup of spotify (which i don't want because i'...

1341 Views

0 replies

0 likes

Windows
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Desktop player gets stuck on ads

It's happened several times on the windows desktop version of Spotify. It gets to an ad, but the ad doesn't play, it gets stuck on 0:00 and i can't force it play or pause, or play any other music. Everytime I have to close and reopen spotify.

Newbie

It's happened several times on the windows desktop version of Spotify. It gets to an ad, but the ad doesn't play, it gets stuck on 0:00 and i can't force it play or pause, or play any other music. Ev...

TNTiger_

Newbie

973 Views

1 replies

3 likes

Windows
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  • 1 replies
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Unable to add playlist to artist profile

Hello, I've made a playlist on the PC app. When I try to add the playlist to my artist profile on the artists.spotify.com website, nothing shows up when I search for the playlist in the box where it says "Choose playlists you made on Spotify to featu...

Newbie

Hello,   I've made a playlist on the PC app. When I try to add the playlist to my artist profile on the artists.spotify.com website, nothing shows up when I search for the playlist in the box ...

350 Views

0 replies

0 likes

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Playlist is auto mixing songs, but crossfade is off

I have this playlist: https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX0pH2SQMRXnC .The songs in that playlist are beiing auto mixed and skips the beginning of the sons. I want to hear the tracks from the beginning and not mixed together... ...

Casual Listener

I have this playlist: https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX0pH2SQMRXnC . The songs in that playlist are beiing auto mixed and skips the beginning of the sons. I want to hea...

1025 Views

0 replies

2 likes

Windows
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Spotify skips songs

When I use my keyboard button to skip a song, spotify sometimes start to automatically skip over 100 sons before stopping automatically. I cannot pause spotify or interact with spotify when this happens. What can I do to fix this? I have a Razer Blac...

Newbie

When I use my keyboard button to skip a song, spotify sometimes start to automatically skip over 100 sons before stopping automatically. I cannot pause spotify or interact with spotify when this happ...

634 Views

0 replies

0 likes

Windows
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Sorting problems

Hi all. Today while sorting one of my playlists I noticed a couple of things:Sorting is NOT Accent-Insensitive: for example this song is LAST when ordering by TitleSorting follows English rules, which makes little sense in other languages: for exampl...

Regular

Hi all.   Today while sorting one of my playlists I noticed a couple of things: Sorting is NOT Accent-Insensitive: for example this song is LAST when ordering by Title Sorting follows Engli...

260 Views

0 replies

0 likes

Windows
  • 260 Views
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Every Time Spotify Updates, It Breaks

Hello - Every time Spotify updates, I have to uninstall/reinstall. Since it seems like Spotify updates at least once every couple of weeks, I have to uninstall and reinstall every couple of weeks. I have an absolute hatred for Spotify, but I can't fi...

Visitor

Hello -    Every time Spotify updates, I have to uninstall/reinstall.  Since it seems like Spotify updates at least once every couple of weeks, I have to uninstall and reinstall ever...

296 Views

0 replies

0 likes

Windows
  • 296 Views
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Solved!! "This song is not available. If you have the file on your computer you can import it."

As you may guess by the subject, I'm getting the blue notification bar at the top of my program window reading, "This song is not available. If you have the file on your computer you can import it." I recently built a new desktop PC running Windows 1...

Newbie

As you may guess by the subject, I'm getting the blue notification bar at the top of my program window reading, "This song is not available. If you have the file on your computer you can import it."&...

jr-mojo

Newbie

1056 Views

1 replies

0 likes

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  • 1 replies
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music stops when windows 10 enter sleep mode

with both app and desktop app, musics stops when my windows 10 tab enter in sleep mode. is there a way to prevent this?

Newbie

with both app and desktop app, musics stops when my windows 10 tab enter in sleep mode. is there a way to prevent this?

hanbrujo

Casual Listener

868 Views

1 replies

0 likes

Windows
  • 868 Views
  • 1 replies
  • 0 likes