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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1988 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149662 Views

83 replies

27 likes

  • 149662 Views
  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136849 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11249 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Global 50 not updating

Hello!I have a issue where whenever I check the global top 50 chart on spotify, its almost never updated. Now its 9 days since it was last updated, but it says it is supposed to be updated daily. Same issue with my country's top 50 songs. I use the d...

Regular

Hello! I have a issue where whenever I check the global top 50 chart on spotify, its almost never updated. Now its 9 days since it was last updated, but it says it is supposed to be updated daily....

903 Views

0 replies

0 likes

Windows
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Downloads and Settings

Hi, everytime when I shut down my PC, my downloads and settings(like shuffle, replay buttons) turns to default. I have premium account and using it on 3 devices.

Casual Listener

Hi, everytime when I shut down my PC, my downloads and settings(like shuffle, replay buttons) turns to default. I have premium account and using it on 3 devices.

267 Views

0 replies

0 likes

Windows
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The new update seems a tad too minimalistic

On windows 10 64bit - nvidia 1080Ti with newest drivers 

Gig Goer

On windows 10 64bit - nvidia 1080Ti with newest drivers  

bar10dr

Gig Goer

344 Views

1 replies

0 likes

Windows
  • 344 Views
  • 1 replies
  • 0 likes

Doesn't change the resolution when I change desktop

Hi! I have two screens like this:When I maximize in screen 2 and drag the window into the screen 1, Spotify shows like this:

Newbie

Hi!   I have two screens like this: When I maximize in screen 2 and drag the window into the screen 1, Spotify shows like this:

idatadavid

Newbie

590 Views

1 replies

2 likes

Windows
  • 590 Views
  • 1 replies
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Ed Sheeran's Divide Album won't play

I wanted to listen to the album, but it won't play. Whenever I try to launch it, it says 'This song is not available. If you have the file on your computer you can import it.' Does anyone know how to fix it?

Newbie

I wanted to listen to the album, but it won't play. Whenever I try to launch it, it says 'This song is not available. If you have the file on your computer you can import it.' Does anyone know how to...

Metallicalabran

Casual Listener

2683 Views

4 replies

4 likes

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  • 4 replies
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Workaround to import Windows Media Player playlists

Importing playlists from Windows Media Player seems to be broken in Spotify, at least for some users. After a lot of trial and error I figured out a workaround to add my local playlists to Spotify. Hopefully someone else finds this information useful...

Newbie

Importing playlists from Windows Media Player seems to be broken in Spotify, at least for some users. After a lot of trial and error I figured out a workaround to add my local playlists to Spoti...

4922 Views

0 replies

2 likes

Windows
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Offline mode unavailable /pas de mode hors ligne prosposé

On my spotify premium account, the possibily to download songs to listen to them offline doesn't appear. I have enough space on my desktop, and i already tried to uninstall / reinstall spotify three times: no result. Please help me !!! Nobody seems t...

Newbie

On my spotify premium account, the possibily to download songs to listen to them offline doesn't appear. I have enough space on my desktop, and i already tried to uninstall / reinstall spotify three ...

388 Views

0 replies

0 likes

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Spotify showing black screen

Hi, I'm not sure anyone can help but when ever I try to open up spotify app on windows 10 it just comes up with a black screen with the only thing visible options are file, edit and view. I reseachred it and I have done everything other threads have ...

Casual Listener

  Hi,   I'm not sure anyone can help but when ever I try to open up spotify app on windows 10 it just comes up with a black screen with the only thing visible options are file, edit and ...

Tufayl1

Casual Listener

543 Views

2 replies

2 likes

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Add your own songs to a playlist

Ey my dear community.On spotify there is a song I realy like but because I live in Denmark it is unreachebel that means I have to buy it. That I have done but my question is can I somehow upload it for my profile so when i add it to my playlist I can...

Newbie

Ey my dear community. On spotify there is a song I realy like but because I live in Denmark it is unreachebel  that means I have to buy it. That I have done but my question is can I somehow u...

267 Views

0 replies

0 likes

Windows
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random playlists being added?

Last few days I have noticed random playlists popping up that I did not add. The first song of these playlists are added to my 'Songs' for some reason. Is this some kind of bug? I only use Spotify on my PC, phone and ipad so pretty sure I havent been...

Casual Listener

Last few days I have noticed random playlists popping up that I did not add. The first song of these playlists are added to my 'Songs' for some reason.   Is this some kind of bug? I only use S...

z338

Casual Listener

969 Views

2 replies

1 likes

  • 969 Views
  • 2 replies
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Won't fullscreen properly

So there is this problem that has been annoying me for ages.My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle. If Spotify starts up fullscreen on the portrait mode screen, it will not go fullscreen p...

Newbie

So there is this problem that has been annoying me for ages. My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle.   If Spotify starts up ...

2221 Views

0 replies

9 likes

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Solved!! Available songs being skipped for no apparent reason

Some songs are being displayed as such:Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hide unavailable songs) but still is not playable. I've already t...

Regular

Some songs are being displayed as such: Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hid...

sakeuon

Regular

669 Views

2 replies

0 likes

Windows
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  • 2 replies
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Superuser Contribution Create similar playlist not working

Hello, I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know that it's not working on Discover Weekly playlist but it does not work on my own playlist too. The option is there, howeve...

Newbie

Hello,   I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know  that it's not working on Discover Weekly playlist but it...

Mihail

Spotify Legend

6392 Views

23 replies

6 likes

Windows
  • 6392 Views
  • 23 replies
  • 6 likes

Empty files instead of downloaded music?

Hi,I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist. I'm using a Gateway dual core computer under updated Windows 7. There is lots of space on my hard drive. I also reinst...

Casual Listener

Hi, I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist.  I'm using a Gateway dual core computer under updated Window...

utopiarocks67

Casual Listener

899 Views

2 replies

0 likes

Windows
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playlist not playing all songs

I have a playlist with 800+ songs and I've noticed the same 20 or so songs are the only ones actually being played... it's a 52 hour playlist and I've probably listened to it for more than that. help?

Casual Listener

I have a playlist with 800+ songs and I've noticed the same 20 or so songs are the only ones actually being played... it's a 52 hour playlist and I've probably listened to it for more than that. help?

Camellia531

Newbie

11371 Views

6 replies

5 likes

Windows
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  • 6 replies
  • 5 likes

Solved!! [Spotify Bug] Clicking scroll bar loses current song selection

There is currently a bug in Spotify that has appeared in the last two weeks. Imagine you have a playlist with 1000 songs, and you have listened to roughly a quarter. I want to find out how many songs are left, so I click on the current song, scroll t...

Regular

There is currently a bug in Spotify that has appeared in the last two weeks. Imagine you have a playlist with 1000 songs, and you have listened to roughly a quarter. I want to find out how many songs...

snakespan

Regular

1179 Views

5 replies

0 likes

Windows
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Playback Problems(Windows 10,app)

When I play a song, the seconds bar below is slower than music.This causes interruptions to playback.I tried to reinstall the application from scratch (windows 10) but the problem persists. Do I have to wait for a patch or can I fix it by myself?

Newbie

  When I play a song, the seconds bar below is slower than music. This causes interruptions to playback. I tried to reinstall the application from scratch (windows 10) but the problem persist...

Sebasty

Community Legend

749 Views

3 replies

0 likes

Windows
  • 749 Views
  • 3 replies
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"Can't play the current song" error keeps popping up

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and I just removed and reinstalled the app but nothing ...

Newbie

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and ...

409 Views

0 replies

0 likes

Windows
  • 409 Views
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Solved!! PC (win 10) device connect to PS4?

Hello, I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when I try to on my PC, running the latest version of windows 1...

Casual Listener

Hello,  I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when ...

MrDavo

Gig Goer

3739 Views

3 replies

1 likes

Windows
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  • 3 replies
  • 1 likes

Can't dismiss annoying pop-up banners

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem is I can't dismiss it. Clicking on the X does noth...

Newbie

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem...

SpotCreated

Roadie

974 Views

1 replies

0 likes

  • 974 Views
  • 1 replies
  • 0 likes