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Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to them through Spotify. Most of the missing files are in the same folder as some that are still showing up. When I tried putting the songs in a different folder for Spotify to look In, it was just the same few songs that showed up.
I use Spotify free on the Windows 10 desktop app
Solved! Go to Solution.
Hey there folks,
Thanks for reaching out about this here in the Community! No worries - we're here to help 🙂
Could you let us know if the missing files contain some special symbols in the names? If so, we have an ongoing issue about this here - It's currently being looked into and will hopefully be fixed very soon!
If you're experiencing something different, it'd be great if you could send over some screenshots so we can have a closer look.
Keep us posted! We’ll be happy to help further, just give us a shout.
I've done all the same except reinstall Spotify
Hey there folks,
Thanks for reaching out about this here in the Community! No worries - we're here to help 🙂
Could you let us know if the missing files contain some special symbols in the names? If so, we have an ongoing issue about this here - It's currently being looked into and will hopefully be fixed very soon!
If you're experiencing something different, it'd be great if you could send over some screenshots so we can have a closer look.
Keep us posted! We’ll be happy to help further, just give us a shout.
Turns out that was the problem! I could get them back by changing just the file name in the folder. Thanks!
Hey folks,
Thanks for keeping us posted 🙂
Glad to hear it worked out and everything is running smoothly again.
If you have questions, don't hesitate to reach out to us. We'll be happy to help.
Wow. I spent 2 hours troubleshooting this with all sorts of attempts. Then I finally found this post. The missing song had an " ñ " in it. I changed it to an "n" and that worked! I hope the bug is fixed soon.
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