Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Play button gray out

Play button gray out

Avatar of lukbluk
Newbie
2024-08-19 05:34 PM

Plan

Free/Premium

 

 

Device

Desktop

Operating System

Windows 10

 

Button play grayed out

I tried to disconnect all devices, log in in other browsers, ctr+f5. But the play button is always grayed-out

 

0 Likes
Reply
2 Replies

Avatar of MateusM
Spotify Star
Spotify Star
2024-08-20 06:18 PM

Hi there @lukbluk!

Can you double-check if your internet connection is stable during the test? If it is, could you try using a different one, like a hotspot or another WiFi, just to rule out any connection issues?

If that doesn’t work, could you share a quick video or screenshot of the issue?


Keep me in the loop

/Mateus

MateusMSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of EMMAH6
Visitor
2024-08-29 10:22 PM

My play button is not workiing on my windows laptop

0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random